Icon Payment Solutions contacted me over the phone to congratulate me on qualifying for "wholesale pricing" on my credit card processing. Intrigued by the offer I set up an appointment with Jenny Haskett, sales rep. At our first meeting she offered on a credit card machine, 1.8% processing fee and NO per item charge. WOW! This is great - I am going to SAVE over $200/month on fees.
At this point I didnt need any equipment as I am in business for 12yr and already had all the equipment I need to process credit cards. I told her I was not going to sign any papers without my husband looking at it. She said I have to drive alot to come back just to get signatures so why dont we do the paper work and I will give you some time and when you call me I will turn in the paperwork. She didnt leave me with a copy of my papers but promised she would email me the contract. Guess what she never emailed me my contract nothing and the next thing I know is I have recieved equipment that I never asked for and a transaction into my checking account. I didnt authorize any of it.
Unfortunately I researched ICON Payment Solutions AFTER I signed the contract and found some disturbing posts on the internet. ICON called several times to "activate" my machine. I refused to do so until I received a copy of my contract. The copy never came and I NEVER even plugged in the machine.
I finally after calling Icon constantly two days in a row I got someone to email me a cancellation letter which they did and I signed and faxed back but I was told that I was still obligated to the lease with FIRST DATA. I am not aware of me signing any lease for equipment as I did not need any. I called First Data and they gave me the run around as well. Saying I cant cancell the lease as they have already paid Icon for the equipment. Now I do not have a merchant number or a lease number with them and they just wont do anything about it.
I told them I was cancelling the contract and they said the contract was non-cancellable.
This contract was attained through fraudulant means and I contend that the contract was never valid. I will be filing with the attorney generals of California and Arizona to alert the public of this ongoing SCAM. Please beware of anyone calling from ICON Payment Finance Group . I am POSITIVE that if the original signed contract ever emerged I could prove that it was ALTERED.
I would really appreciate it if you would look into the amount of complaints on the internet against this company and do something about it.
thank you
I have written many many complaints against Icon and First Data to different agencies. Even after explaning First Data about what has happened they just give me an attitude. One person even said they really dont care all they care is that there is a lease and I am leagally bound to it. Everyone you talk to at First Data are really really rude and dont know what the hell they are talking about. They keep transferring you from one department to another than you have to tell them the whole story again and one day I was on the phone with First Data for 3 hrs just being thrown as a yo yo from one department to another. I filed fraund papers with First Data and after they received it they tell me its not fraud as I have signed the papers so it really doesnt mean anything to them. All they care is I am in a lease and they want the money. When I spoke to Jenny Haskett I had made it very clear that I didnt want to get into a contract and I would want to be able to cancel services whenever I want and she said everything is as you want. Yeah right she is one con artist who has got me into a mess. WHen I asked FIRST DATA that I wanted to see a copy of my contract they wanted to charge me a fee to see it. I said what? After almost 20 days I am still going back and forth with First DATA and they still are giving me a hard time. PLEASE PLEASE BEWARE OF ICON PAYMENT SOLUTIONS AND FIRST DATA both are equal crooks all they want is your money and they dont give a monkeys about anything else... If there is anything you want to know or someone has some advice for me please call me [protected]. I hope some lawyer looks at this and helps me out a bit...
you are so right about the cold, mean spirited, souless service reps at FIRST DATA... I AM IN A MESS RIGHT NOW WITH THEM AND ITS BEEN GOING ON FOR THE LAST 20 DAYS NOW
count me IN... Its about time we do something about these companies...ICON PAYMENT SOLUUTIONS are parterners in crime as well... as their name suggests they are CON artists as well...
I am in the same boat right now... did u resolve it with First Data or not yet?
My advice DO NOT SIGN ANYTHING WITH THEM ... JUST DO NOT SIGN THEY WILL PRESSURE YOU TO SIGN RIGHT THEN AND THEN BUT DONT FALL FOR IT. I am in a mess right now and trying to sort things out with them but everyone you talk to is a cousin to Hitler just plain rude...From supervisors to managers all of them have no heart at all they are there to scam you and they do a great job with it. STAY AWAY FROM THEM RUN AS FAR AS YOU CAN FROM THEM. All they want is money from hard working innocent middle class people like you and me. My biggest lesson lerant is I WILL NEVER EVER TRUST ANYONE AGAIN...
I'm a class action attorney in the process of assessing possible class action lawsuits against First Data. Our fim has already successfully prosecuted claims against other credit card processors for unfair trade practices. Please contact me with more information about your complaints. jeff@cdalawyer.com
Hello everyone who has been scammed by icon and first data,
There is a gentleman who is suing them and would like to know if you all would like to join him. I was contacted by him and the more people we have the stronger the case will be. His name is jason and his contact number is [protected]. Anyone who would like to do something to get these crooks punished please join and call Jason.
Hello,
Anyone who had the same issues with Icon or First Data and need some legal help contact Brad Nakase he is an attorney in San Diego and is investigating them... his number is [protected]
