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1.6 13 Reviews

PriceAngels.com Complaints Summary

2 Resolved
11 Unresolved
Our verdict: With PriceAngels.com's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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PriceAngels.com reviews & complaints 13

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5:05 am EDT

PriceAngels.com price demons

Please, never order anything from them not to be disappointed.
I see their advertisement all over the internet with promises to deliver fast and to provide the best support. In reality, there's quite different. They don't provide absolutely anything they talk about.
The shipping is very slow as if they send their products via pigeon post from Antarctica. And if you have questions don't think their support team will answer fast. Never. It will take them several days before they actually notice your email. Terrible. Horrible. Awful.
Never again.

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12:11 am EDT

PriceAngels.com Lost our money

My sister and me found PriceAngels and decided to order from them. We placed two separate orders and only mine arrived. When I opened the package I was shocked to find out that half of my order was missing, one item was damaged!
My sister never ever received anything.
We tried to contact these scammers many times, but they never replied!
Only then we decided to check the reviews and we were shocked! To bad that we haven't done that earlier.
This site is a total rip off, do not waste your money here!

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4:54 pm EDT
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PriceAngels.com Got ripped off!!!

PriceAngels is the biggest rip-off I've ever seen, after I received my order ( eGo electronic cigarette), I found the unit to be defective, it wouldn't take a charge, or light up at all, completely DEAD, I contacted them many, MANY times over the course of a month, they finally responded, wanting pictures of the defective item, which I immediately supplied to them, then I didn't hear from them for several weeks, they finally said, that it would be too expensive to ship it back to China, unless I wanted to pay the shipping, which is more than the original item cost me!, in the end the offered to send me an electronic coupon for $1.00(one dollar) off my next purchase, as if I would ever give those damn thieves another penny of my business!, so please take my advice and save your money, buy from a reputable company, not a bunch of thieves in China that don't give a crap about their customers.

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Is PriceAngels.com legit?

Our verdict: Complaints Board's detailed analysis reveals PriceAngels.com as encompassing serious risks, firmly establishing it as lacking legitimacy. This evaluation serves as a strong caution to potential customers to avoid any business with PriceAngels.com, thereby safeguarding their personal and financial interests.

PriceAngels.com earns 11% level of Trustworthiness

Serious Risk Warning: Complaints Board's evaluation of PriceAngels.com shows a critical trust level at 11%. Avoid for personal and financial safety.

With only 15% of 0 complaints being resolved, PriceAngels.com slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

PriceAngels.com's website has revealed that it is not properly optimized for search engines. This could be a red flag indicating that the company is attempting to hide its activities from the public.

Exercise caution when using priceangels.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

PriceAngels.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

We conducted a search on social media and found several negative reviews related to PriceAngels.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • PriceAngels.com has registered the domain name for priceangels.com for more than one year, which may indicate stability and longevity.
  • Priceangels.com you are considering visiting, which is associated with PriceAngels.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
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1:33 pm EST

PriceAngels.com DO NOT order anything from this website

Priceangels.com is horrible! DO NOT order anything from this website. They speak highly about fast shipping and great customer service. What a joke! I ordered a tablet for my son and it came in 28 days. During that time I was emailing the website (who guaranteed a response in 24 hours) and never heard back. I emailed them 3 times and never got a response. I would return the item but I have no idea how to because nobody will email me back. I will never ever order anything from this place again!

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2:02 pm EST

PriceAngels.com This experience makes me not want to ever shop online again

"I would like to let everyone know how I was scammed by PriceAngels. First of all I ordered 2 tablets for $54.25 each no shipping was added total was $108.50. Well the order was placed on 12/5/2012 and has yet to be shipped that I can handle but what I can't handle is how they took $108.09, $108.23, $3.25, and $3.24 out of my account which in return caused me to have to pay bank fees. People stay away from PriceAngels because they are truly SCAMMERS... They don't care that these were Christmas presents for my kids and now over $200 in the hole I have to figure out what I'm going to do to get my kids gifts. I'm literally in tears right now. You guys have been warned stay away! I plan to go to my bank in the morning to see what if anything can be done about this and what's crazy is usually I Google companies to read reviews and for some reason I didn't do that this time silly me.. Never again this experience makes me not want to ever shop online again."

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8:37 am EST

PriceAngels.com New orders not sent within a month

I am pleased at the beginning of this link, fast and conscientious service. now that the half-year to send me to disappear, the money will not compensate. New orders not sent within a month. when I do place an order you can see that they have in store, the end turns out not. People who reply to letters are incompetent Please expect more and more it is already half a year waiting to solve problems because they have lost the case. now I will send the case returned from their coupons, which again is not on the site and re-send in coupons, so I Send items only coupons, and which had never come.

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Scuz01
Helensburgh, GB
Jan 23, 2013 8:52 pm EST
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Priceangels is the worst company and worst customer services I have ever encountered. They seem to send the cheap tat just fine but the expensive purchases like tablet PC's they just rip you off.
I ordered a tablet PC which took months to arrive and when I finally got it found it to be faulty and not even new, it looked like a repaired unit with scratches on the plastic bezel and dust and hair under the screen. After arguing with them for weeks I finally sent it back to them at my own expense and they sent me a replacement which was cheaper lesser spec tablet than the one I actually ordered and paid for. Good luck to anyone ordering from this shoddy outfit.

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9:11 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

PriceAngels.com Deceptive internet seller

I have issues with Price Angels a year ago. First is the LED car lights which was labelled as long lasting quality. I used the light for less than a month then it burned out. I sent them photo of the LED lights that were deformed and shows how bad the quality is. I filed a complaint to demand replacement. Their reply, I already used it so they cannot do anything about it. Another is the order the never arrived. Many emails back and forth, all were excuses about misplaced shipment, held batch of shipment, etc. Several months after the charge was reversed. If you as a buyer who do not have the patience to fight it out, you'll never get your money back.. On Sept 5, 2012, I got an email from Price Angels which looks like a goodwill to make-up for their shortcoming. So, I entertained it and several emails were made then they offer to give a coupon amounting to the defective items I bought. More emails and I was instructed to log in to their site and confirm. I did. Then I was told to remove my complaints on this site before they will issue the coupon. HELL NO ! This is another ploy by PriceAngels.com to take advantage of their customers. Don't be fooled again. I'm sure they have been doing this to other buyers. If they are honest with their intention, they will issue the coupon with no condition. DO NOT BUY FOR THIS ON-LINE SELLER.

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6:42 am EDT

PriceAngels.com Priceangels.com website is a SCAM!

I went online and did a search for a 10″ tablet. I found a droid 10″ screen tablet via priceangels.com and purchased it. It took almost 3 weeks to get here, but the website offered an overnight option. Turns out, they are located in CHINA, so overnight was not even really an option to me anyway. The product I received was a 6″ screen, not even a droid (as my receipt indicates it would be)! I have been trying to get them to respond to me about this issue, and they have been non-responsive until I contacted pay-pal. Now they are sending frivolous emails, acting like this is the first they’ve heard of the issue. They send emails as if they never read my last TEN, yet it’s coming from the same email. This has been dragging on and on. I simply want them to send me a prepaid shipping lable so that I can return it to them at no cost to me, and I want my money back. This website is a SCAM! Don’t buy from them!

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2:53 am EDT

PriceAngels.com I placed an order for three tablets ninety (91) one days ago and never received my order

I placed an order for three tablets ninety (91) one days ago and never received my order. The tablets were gifts for my kids. The total amount I spent was over $500 U.S.. Price Angels must have some sort of scam gong on as they gave me an airmail tracking number, for an order shipped standard shipping. My package supposedly arrived in New York four days after I paid for it. It never left New York at any time.

Price Angels has done nothing to help me at all! They claim they shipped it to the correct address, but I live in California and the package never left New York. I asked my postal rep how they can state in New York that a package is not deliverable in California. Her response was; They can not. If the package was addressed correctly it should have at least made it out of New York which it did not.

THIS IS A WARNING - STAY AWAY FROM PRICE ANGELS. EVEN THEIR CHARGE METHOD IS A SCREW OVER AS YOU CAN NOT PERFORM A CHARGEBACK. THEY RUN THE CHARGE AS IF IT WERE A CASH TRANSACTION, NOT A PRODUCT!

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Christele Bethsey
West Orange, US
Nov 07, 2013 12:26 pm EST

Did you ever receive your order?

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P
3:41 pm EST

PriceAngels.com PriceAngels is too good to be true, don't waste your time

I could swim to China and back faster than their 'shipping' methods take. I ordered something small to test if the site was legit on November 2nd. I'm writing this January 11th and still it hasn't arrived and the only resolution customer service, or 'Amy' will give me is a coupon for the purchase amount toward my next order. I've taken the problem to PayPal in hopes of some resolution.

PriceAngels is too good to be true, don't waste your time.

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12:11 pm EDT

PriceAngels.com Multimedia player arrived dead

Multimedia player arrived dead. None of their web site works apart from the order and payment area. Clicking the link on their own web site, to report defective items results in a message saying "Oops! The requested page is missing. We're sorry. The Web address you entered is not a functioning page on our site." Hello it's your link that took me here! 24/7 guaranteed support... not available!

I finally guessed a customer support email address and contacted them that way. I was told to send it back at my expense and they would refund the postage by way of coupons for store credit! That is EXTORTION and ILLEGAL!

I am disabled and live on benefits, why should I pay out money and only get coupons for a company I never want to buy from again? This company should not be allowed to get away with their behaviour.
They want video evidence of the fault when I don't have a video recorder, photographic evidence of the fault (How can you show something is dead in a photo?) Without this evidence they say they cannot do anything!

DO NOT PART WITH YOUR CASH TO PRICE ANGELS. IF THERE IS A PROBLEM YOU WILL BE LUCKY TO BE ABLE TO CONTACT THEM OR GET YOUR MONEY BACK.

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Rimalay
, US
Nov 21, 2012 6:23 am EST

Take your money and don't deliver the product.

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Gayla J.
Yukon, US
Mar 27, 2014 4:44 pm EDT

They took my money and only delivered part of my poducts. I have been going back and forth with them for nearly 4 months now, they keep stalling and putting me off and making promises tht they never keep. Now, today, I guess they have me blockd or something because I can't even get on their web site! I have pruchased several tims fromthem with little or no problems until now. Now that they have cheated me out of my money, makes me wish I had of just spent my money with American companies, now I have lost all the money thought i was saving by doing business with these crooks!

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Pissed off at PriceAngels
, US
Jan 24, 2013 8:08 pm EST
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PriceAngels are the biggest conartists among conartists. I purchased a PC tablet on December 14, 2012. Supposedly, it was shipped on December 18, 2012. The tracking number provided says that on December 27, 2012, the item was prepared for shipment from the "outward office of exchange." No new updates in 27 days. Contacted customer support, and they say it is on an airliner on its way to my country (USA). They have said this for the last 27 days. What a joke.

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Princess Jul
Hyattsville, US
Jan 19, 2013 3:10 pm EST
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I wish I have read all these complaint before placing my order. Holy Cow...What was I thinking? I ordered a tablet and have never recieved it. Omgoodness, I just learned in a hard way. The tracking number they gave me is not real, I can't track anything and the so called tracking number does not exist. I ordered a PC TABLET and never seen my money nor seen the item. PLEASE DON'T BE THE NEXT VICTIM.

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disappointed in priceangle
Eunice, US
Jan 07, 2013 10:49 pm EST

this is outrageous..priceangle is a joke..i made a order three weeks before christmas thinking, hoping it would be in for christmas..priceangle totally disappointed my children and myself.. not acceptable

Quark65
Quark65
, SE
Feb 22, 2012 9:34 am EST

PriceAngels is like the other online-shops in China. They are all lazy, incompetent and always blame others when something is wrong. Their delivery-time is a joke! Their customer-support is just a word, they do not know what it is.

I have used many different shops in China, all the same. Incompetent, lazy and lies.

They promised me in an email that my shipping is tractable within 24h, after 260h it is still not tractable, do not exist... "Amy" blames the post-office, of course... Ant tells me to be patient... Always the same answer. Lacy Chinese people.

And yes, the first order i made came after just 10 days, and with broken items, of course! But, after i sent them pictures, of an broken lamp... :) they sent me a new one. And like mentioned above, my second order is still "missing"!

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tp0908
Porter Ranch, US
Nov 15, 2011 8:31 pm EST

STAY AWAY FROM PRICEANGELS.COM. It seems they have a pattern in how they are going to rip you off. First order will be OK. Items will be good. Next order you either get REJECT items that will work for several weeks or not work at all. If you complaint, they will tell you to ship it back at your cost. Unfortunate for me, my last order - I did not even received it. Been communicating with PriceAngels.com for 2 months. They keep on giving reasons, requested to wait another week then another week ... and they would not even track their own shipment. Then after I filed a dispute through PayPal, they said they located my order and it was returned to them by Post Office (?). Hmmmm, something fishy in that statement. Then they requested me to pull out the dispute I filed with PayPal before they refund my Money. Do not be another victim of PriceAngles.com

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Mr. Roboto
Dallas, US
Nov 03, 2011 3:20 pm EDT

Absolutely agree. They offer a good refund policy, until you realize that you, the customer, are responsible for return shipping. Return shipping to China from the US is really, really expensive (like $50 for a small box) and much more if you want to have package tracking. I had one small order with Price Angels that was fine, and a second larger order that was filled with cheap fakes and broken products. They said I could send it back, but I would be responsible for return shipping costs plus I would be the one busted if customs opened the package and found the counterfeit/fake items. Blech.

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tp0908
Porter Ranch, US
Nov 02, 2011 12:51 am EDT

I ordered 09.09.2011 for several LED car lights & Xenon lamp for headlight. I have contacted PriceAngels after a month when I did not received the shipment. I was given a tracking number and a tracking site. However, nothing is listed with the said tracking number. Sent message again, I was told to wait for 2 weeks as the mail might just be delayed. After 2 weks, nothing. I contacted PriceAngels again. I was told that my parcel was included in the batch where there is an issue with inspection because there are many illegal items. They said the parcel was returned to them and have to re-ship it on 10.14.2011. I was told to wait another 2 weeks. It's now 11.01.2011 and still the tracking did not yield any info as to where my orders are. A prior to this order (09.01.2011) I also ordered some "LONG LASTING LED LAMPS" for my SUV sidemarker. The long lasting LED lasted less than a month. I filed a complaint that the lights were defective and demanded for an equivalent value. I was told the lights are OK when I got it. *&=^#%. BEWARE BUYERS. PRICEANGELS is just after your money. STAY AWAY FROM THEM. BAD QUALITY, BAD SERVICE. YOU CAN TRUST THEM.

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7:31 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

PriceAngels.com Price Angels will Rip You Off

Do not buy from PriceAngels.com!

PriceAngels sent me the wrong product and refused to rectify the situation unless I pay to ship the useless item back first.

Customer Service is a nightmare. They offered to give me a 5% discount on my next purchase after scamming me on my initial purchase.

Disregard positive client reviews above, this is a fraudulent operation.

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Esquireelle
Lancaster, US
Feb 04, 2013 7:17 pm EST

I order a tablet on 1/7/13, It arrived 1/26/13, The power cord was broken. I contacted Price Ange;s 6 times and have gotten the run around, I submitted photos and they accused me of breaking the cover off the power cord. The tablet also came defective. Do NOT order anything from this place.

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paulphus
Orpington, GB
Mar 13, 2011 1:17 pm EDT
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DO NOT DO BUSINEES WITH PRICE ANGELS, THAY HAVE (POOR SERVICE) AND THERE GOODS ARE RUBBISH)

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MIDWEST BUSINESS (TOBACCO)
St. Paul, US
Mar 27, 2014 1:43 pm EDT

PRICEANGELS.com is a real Fraud. It looks like they are switching between TMART and PRICEANGELS. IF you try to go to priceangels after you have made a large purchase-- they will block your IP Adress making it impossible to follow up on your order. I have read soo many bad reports from several other websites and they all say the same thing. They take your money and make you wait it out. IF you even get your product that is. Its all a timing thing. How funny that all the good reviews are written in broken english. --not making any sense. Ive just sent them around 650 to start my new business and they most likely will rip me off. I hope that paypal backs me. Up. I am a white dude from the midwest. Please watch out for priceangels. com . After you make you big order, THATS WHEN THEY START REJECTING YOUR IP INTERNEDT ADDRESS so you cant get any resolution.

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Toni Anthony
Hell, US
Jan 19, 2014 10:49 am EST

ordered 12-11-2013 still not received 01-19-2014. Their service dept keeps sending me the same email, that this is the busy season, and please wait, , , exactly the same worded note on three occasions. $115...filed complaint with PayPal and trying to get credit card to stop payment. Oh, yes, when they say "busy season, " and since Christmas is a month past, I guess they mean "busy Season" Chinese New Year, which is about 2 weeks away. Buy American

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Roy Leon
Chicago, US
Oct 28, 2013 5:27 pm EDT

I have had 3 oders with Price Angels and two have arrived.
The first one took 3 weeks.
the third one took about 2.5 weeks
the second order was placed 48 days ago and still no sign of it.
I contacted their LIVE CHAT and they responded about 4 days later by e-mail.. Told me to be patient it will be here in a few more days.
The second time I contacted them and said that my order was obviously lost when will they re-ship more items, I got the same response
Even if this order ever shows up I'm done with these Bozo's. Don't risk doing business with this company.

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Christopher Franchino
Seminole, US
Sep 09, 2013 6:19 pm EDT
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Price Angels. I have made over 12 different purchases from that company. And they make it very clear that they are free shipping could take up to 28 days. And I sell electronic cigarettes I've always got exactly what I'm supposed to. Occasionally we get some bad batteries. But that comes with the territory. You've got a pay very close attention to what you're buying and read everything there is about it. I ordered before and not read about the product . And I thought it was their fault. After checking the advertising it was clearly my fault. Now without a doubt there are some bad companies over there. Just like here. That's going to be in any country. They can't be too bad 70% of what you pick up in a store is made in China. You can thank President Clinton for that one with the free trade agreement. Price Angels are not my friends. They are just business associates, but no matter what I do not talk down about a company in less I know what I'm talking about, because you harm the company. Because like most people I do check out a company that's across seas. And I'm glad I did not read some of the stupidity here.

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celso123
564154erteraera, BR
Feb 26, 2013 3:22 pm EST
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I bought six tablets in the enterprise priceangels, http://www.priceangels.com, I asked them to send me one way and they sent me another, the Brazilian government taxed me $ 100 for each tablet and they barely worth $ 50. I returned 5 tablets. Since July 2012 the priceangels.com received my tablet back and logistics sector company lost my merchandise. I've made ​​many complaints and they ask me to wait another 2 months ever. DO NOT BUY THE PRICEANGELS.COM is a fraud. Tracking numbers RA219194105CN, RA219194017CN - now they want to return the money to three tablets and want me discount the freight, and the error was theirs.

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Silvester0471
Miami Florida, US
Jan 10, 2013 5:48 pm EST
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I HAVE TO AGREE
THIS SITE IS A TOTAL RIP OFF I ORDERED A CELL PHONE $133.00 A WHOLE MONTH AGO WHICH ONLY SUPPOSE TO TAKE 7-15 DAYS AND I HAVE NEVER RECIEVED IT AND NOW CANT GET IN CONTACT WITH THEM WUT A TOTAL RIP OFF I HOPE BBB GET THIS COMPANY FAST AND SOON.

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YVON13
Pompano Beach, US
Dec 14, 2012 4:18 pm EST

I BOUGHT A TABLET AND THEY RAN OUT OF THEM AND WANTED ME TO SEND THEM ANOTHER 5.00 BY PAYPAL TO SHIP THE MODEL THEY HAD IN STOCK I SAID NO GIVE ME A REFUND
THEY WANT TO REFUND MINUS 2.9% AND IT WILL TAKE 30 DAYS
IT ONLY TOOK ONE HOUR TO GET THE MONEY FROM MY ACCOUNT WHEN I PURCHASED IT
THESE ARE BAD CHINESE PEOPLE

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kelly-d
, US
Nov 27, 2012 9:44 am EST
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they steal my money. i order an adroid tablet and it never came. i report the site and i hoping they take this site down and if they dont, i will go court with this site. they mess with the wrong one. i want back my money! i hope they read this too.

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4:19 pm EST

PriceAngels.com Price angels cheat and lie and steal peoples money

Price angels cheat and lie and steal peoples money! I bought a nokia n97 so i thought anyway. Its so cheap chineese copy crap without my language on. I sent it back to china and recived it again still without my language on. And the money is is just gone. I cant get it back. Its over a half year now and the still wont give me my money back. Yes if i will sent the phone one more time. it only cost me 30§ every time.

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Chashow
St. Petersburg, US
Jun 18, 2013 11:52 am EDT
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Purchased E Cig Clearomizers pack of 7. Delivered, 1st one leaked all over the place. 2nd one, no vapor. The rest sit in package.Customer Service responded to do a report, send information, which was not listed on my purchases. I have order numbers, etc. Could not submit information which they wanted picture attached. Picture of a non working Clearomizer? Really... Keep writing service dept. But I doubt this will be resolved. JUST DON'T DO BUSINESS WITH PRICEANGELS.COM.. Period. Out 15.00 plus.

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