Premire Kia of Kenner review: Worker/sales

I walked in to Kia of Kenner around 5pm tonight and told the lady at the front desk I was there to leave a car for Recalls. She pointed to the parts desk and told me to go see the girl at the desk. The girl was on the phone. I stood there for a few minutes and the guy in the booth next to her asked what I was there for. I said I was leaving a car with them. He said " are you picking up or dropping off"? I said "I am leaving a car with ya'll for recalls". He said "I think you need to go over there" (pointing across the room). I said "the lady at the front told me to go to this girl (on the phone). A few minutes later she got off the phone and asked what I was there for. I said "I am leaving a car for recalls". She replied, "Are you leaving a card?" I said "no, leaving a CAR" (loudly so she could hear what I said). She said "Picking up or dropping off" (same as the other guy that didn't understand what leaving a car meant). I was very patient and calm, mind you, very quiet all the way through this point - it was about 10 minutes in. She said that she thinks that I needed to go see someone on the other side. I said to myself outloud with my hands up in frustration something like "Why is this so hard to understand" A guy who had been walking around in there, either a salesman or a manager says "man calm down, you don't need to get all dramatic and make a scene" I said to him while in disbelief of his comment "I'm not making a scene man, I just want to know who can help me to leave the car". He said "You don't have to talk to the lady (at the front) like that". I said "I am not just talking about her. All 3 people didn't understand what I said!" He repeated again and added "Don't come in here and act like Clown" I replied "Are you calling me a clown now?" He said "yeah, don't be a clown" so I told him "Man f**k you" and preceeeded to head to the door to leave and he came behind me saying, "you got a problem!" so I turned around and this man is in a threatening position with his hands up like he wants to fight. So, I said "so you are gonna come up behind me when I am leaving?!" He says "yeah you told me F**k you, so what you gonna do?" I replied "I said F**k You because you called me a Clown and now you are gonna come up behind me when I'm trying to leave?"

He kept his hands up in a threatening position after I showed no signs of being physical towards him or anyone else the entire time I was there, and he says "You messed with the wrong one", before I was out of the door"

Then he stepped outside behind me and  walked right back inside.

I don't know who this guy is. I did not get his name but this is the most unapologetic, unprofessional experience I have ever had at a business. For him to actually name call me and come at me aggressively, is mindblowing.

And if I am correct I will even say he must have put on some brass knuckles as I was walking out before I turned aroun,d because it looked like that was on his hand when he was in the fight position.

This guy is a total psycho.

I left the dealership and brought the vehicle to the Harvey dealership for service and will be reporting this incident to corporate and the BBB