PreEmploy
reviews and complaints

I recently used PreEmploy (pre-employ.com) for my company's background check needs and I gotta say, it was a pretty smooth experience. The website was easy to navigate and the process was quick. I didn't have to wait long for the results to come back either.

One thing I did notice was a couple of spelling errors on the website, but it didn't really affect my overall experience. I mean, who doesn't make a typo every now and then, right?

The customer service was also pretty good. I had a question about one of the reports and they were able to answer it for me pretty quickly. They were friendly and professional.

Overall, I would recommend PreEmploy for anyone who needs to do background checks. It's a reliable service and the website is user-friendly. Plus, the customer service is pretty good too. Just watch out for those spelling errors, but hey, nobody's perfect.

So, I recently had an experience with PreEmploy (pre-employ.com) and I have to say, it was not a good one. I was trying to give a reference for a colleague who had worked with them before, but the instructions they left me were not very clear.

They told me to go online to Pre-employ.com/results and select reference results, but when I tried to do that, the website didn't exist. I also tried calling the number they provided, but no one answered and I was put on hold with music for five minutes before being told that no one was available to take my call.

I mean, come on, PreEmploy! People's careers are dependent on you and you can't even provide clear instructions or a functioning website? It's ridiculous!

I understand that mistakes happen and technology can be finicky, but this was just unacceptable. I hope that PreEmploy can improve their communication and customer service in the future, because right now, they're not doing a very good job.

I recently decided to use PreEmploy to do a background check on myself. I was excited to see what information they would find and was willing to pay the $50 fee. However, I was disappointed with the results.

Firstly, I provided all the necessary information for an accurate screening, but they never once asked me what city or county I wanted to have checked. They only asked for my current and previous addresses, which is the area the background check covered. This was a problem for me because I used to live in Los Angeles and got arrested a couple of times. I served my time, learned my lesson, and moved on to San Diego, where I stayed for four years. Recently, I moved to Oklahoma, but PreEmploy never asked me to specify which locations I wanted them to scan my name for.

I was under the impression that PreEmploy would check two locations, which is great, but I was disappointed that they didn't ask me which locations I wanted them to scan. I feel like I wasted my money because they only scanned my current and previous addresses, which didn't include the locations where I had previous legal issues.

I tried to contact PreEmploy for assistance, but no one was available to help me. I feel like I've been ripped off and I'm not satisfied with the service I received. I think it's important for companies like PreEmploy to ask their customers which locations they want to have checked to ensure accurate and thorough background checks.

My experience with Pre Employ was absolutely terrible. I was going through the hiring process with a potential employer and they used Pre Employ for my background check. Let me tell you, these people have no clue what they're doing. They were extremely unprofessional and kept asking me for information that I had already uploaded onto their portal. It was beyond annoying and frustrating.

To make matters worse, they cancelled my background check due to their own mistake and then created a new one. And guess what? They started requesting the same information via email again and again. It was like they had no memory of the information that I had already submitted to them. They even used threatening language in their emails, saying that if the information wasn't received by a certain date, my background check might get cancelled or delayed. It was a complete mess.

I strongly advise against using Pre Employ for any of your hiring needs. They are a completely incompetent group of people who seem to take pleasure in making potential employees' lives a living nightmare. Save yourself the headache and find a different company to handle your background checks.

So, I had to use this company called PreEmploy for a reference check because the company I was applying to had no HR department (big red flag, am I right?). But, the thing is, none of my references knew who PreEmploy was. They were expecting a call from the company I was applying to, not some random place they had never heard of. One of my references works in cyber security, so when a different company called asking for information about me, she refused to give any because it wasn't who she was expecting to hear from.

And get this, PreEmploy didn't even try to schedule a time to talk to my references. They just cold-called them at random times, demanding information in a very impersonal way. I mean, come on, have some manners, right?

Now, I've been running my own business for 10 years, so I tried to explain to PreEmploy that I'm not a W2 employee, but rather a 1099 contractor. My references were companies and people I had contracts with. But, PreEmploy just didn't seem to understand this. They wasted time with my references, asking questions like "why doesn't she work there anymore?" Well, technically, I never worked there. We just had a contract together, and if the work aligns, we seek each other out again for future business.

Overall, PreEmploy just doesn't seem to grasp the concept of running background checks or substituting for an HR department. They come off as a weird internet jail calling, if you know what I mean. So, if you're looking for a reference check company, I would suggest looking elsewhere.

I'm not one to write reviews about companies and their services, but I had a pretty frustrating experience with Pre-Employ.com. I needed a background check done and decided to give them a try. I placed my request on Tuesday the 25th and was told that I would receive the report within 3-5 business days.

After five business days had passed, I decided to call and check on the status of my report. They gave me some excuse and promised that I would receive it within 24 hours. But, to my disappointment, I still didn't receive anything.

I waited for another three days, which made it a total of eight business days (ten calendar days) since I had placed my request. At this point, I was fed up and requested a refund. To my surprise, I received a callback from the company just two hours after my call. They informed me that they had sent me my requested background check. However, when I checked my email, there was nothing there.

I told them that they were misinformed and that I wanted my refund. But, the lady refused and resent an email granting me access to my background check. Finally, at 5:26 pm PST, I received an email confirmation resetting my password.

I explained to the lady that the services were not provided in the time period I was promised. This was a time-sensitive issue, and I would not pay for information that was no longer necessary. But, once again, she refused my request for a refund.

This left me as a disgruntled customer who will never use this company's service again. And, with any luck, neither will any of you. Pre-Employ.com insisted that they would not provide me with a refund, but they just lost the $60 I paid them. My credit card company took care of the refund for me and will dispute the charge on my behalf.

Overall, I would not recommend Pre-Employ.com to anyone. Their service was not up to par, and their customer service was lacking. It's a shame that I had to go through all of this trouble just to get a simple background check done.