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CB Business and Industrial Review of Power Remodeling
Power Remodeling

Power Remodeling review: Change in their salesman approach to customer.

M
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11:55 am EDT
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We had an appointment with a sales representative from Power Remodeling for information on replacing our current windows. We had been canvassed earlier in the day, and the appointment was set for 5:00 pm. The sales representative was on time, courteous, thorough, and gave us a lot of information; but nothing in written format. We told him multiple times that we were not going to make a decision that day. He persisted in offering multiple discounts, that were only available for that day. After 4 hours and 30 minutes of he being in our home, we told him we were done, and asked him to leave. Fifteen minutes later, and only after threatening to call the police, and my husband physically removing his sample materials outside of the home, did he leave, still trying to close the deal. We have been around aggressive and unrelenting salespeople before, but because it was at their place of business, we could just leave. However, this situation was different because the salesperson refused to leave our home when asked. I would never do business with this company because of this aggressive salesman.

Desired outcome: Set amount of time for an appointment, that should not exceed 1-2 hours.

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