Portico Property Management’s earns a 1.0-star rating from 2 reviews, showing that the majority of tenants and property owners are dissatisfied with services.
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We moved out of ***r on Mcdowell apt **** on July 20, 2022
We moved out of ***r on Mcdowell apt *** on July 20, 2022. We're supposed to get a refund of $1,338.12, but it's been over two months and we're still waiting. Tyler, Becky, Naoeillia, and the old Property Manager Natalie keep giving us the runaround. They also charged us incorrectly on our move-out statement for unit 4, adding $140.50 tax 0.28. We handed the keys to that unit to Kristen, the other old Property Manager, on May 26, 2022. I tried calling Natalie, but she was always unavailable. I let Becky and the whole staff know about the issues and even recorded our conversations for proof. I've been calling every week to get this sorted, but no one seems to have corporate's number or know who can help us. It's unprofessional and bad for business.
I got a lease violation from Portico Property Management for something I didn't do
I got a lease violation from Portico Property Management for something I didn't do. They threatened to kick me out because of it. I asked the assistant manager, ***, for an apology and to cancel the violation, but they haven't responded. It's frustrating because I'm a resident who pays rent.
The gates here are always broken. Yesterday, I couldn't leave through the exit gate because it was stuck. The keypad for the entry gate never works, so I can't have visitors. It's especially tough for me as a disabled person with specific needs. I might have to take legal action for disability discrimination. They don't even reimburse us for this broken feature.
We're supposed to pay for valet trash, but no one comes to pick it up. The trash just sits outside until the next morning. They're supposed to pick it up from Sunday to Thursday, but it never happens. I complain to the leasing office about everything, but they never respond. They completely ignore my emails. It's really frustrating because I rely on written communication due to my physical and mental health conditions, including hearing impairment.
Is Portico Property Management legit?
Portico Property Management earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Portico Property Management. The company provides a physical address, 2 phone numbers, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
Porticopm.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Porticopm.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Portico Property Management protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- The website belonging to Portico Property Management has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- This website appears to offer a link shortening service. Scammers may also use shortened links to make malicious or fraudulent websites appear more legitimate or to hide the true destination of a link. Therefore, it's important to exercise caution when clicking on shortened links, particularly if they come from an untrusted or unfamiliar source.
About Portico Property Management
One of the key strengths of Portico Property Management is its team of highly experienced professionals who are dedicated to providing exceptional service. These professionals possess extensive knowledge of the local real estate market and are well-equipped to handle all aspects of property management. From marketing and leasing to maintenance and financial management, the team at Portico Property Management ensures that every property is well-maintained and profitable.
Portico Property Management understands the importance of effective marketing in attracting quality tenants. Through strategic advertising and online listings, they ensure that properties receive maximum exposure to potential renters. Additionally, their thorough tenant screening process ensures that only reliable and responsible individuals are selected, minimizing the risk of problematic tenants.
Once tenants are in place, Portico Property Management takes care of all maintenance and repair needs. They have a network of trusted contractors and vendors who provide timely and cost-effective services, ensuring that properties are well-maintained and in compliance with all regulations. This proactive approach helps to preserve the value of the property and enhance tenant satisfaction.
Financial management is another area where Portico Property Management excels. They handle all financial aspects of property management, including rent collection, budgeting, and accounting. Property owners can rely on Portico Property Management to provide accurate and transparent financial reports, allowing them to make informed decisions about their investments.
In addition to their comprehensive property management services, Portico Property Management also prioritizes excellent customer service. They understand the importance of clear and timely communication with both property owners and tenants, ensuring that all parties are well-informed and satisfied. Their responsive and professional approach sets them apart from other property management companies.
Overall, Portico Property Management is a trusted and reliable partner for property owners seeking professional management services. With their experienced team, comprehensive services, and commitment to excellence, they consistently deliver outstanding results. Whether you are a property owner looking to maximize your investment or a tenant in search of a well-managed property, Portico Property Management is the ideal choice.
Overview of Portico Property Management complaint handling
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Portico Property Management contacts
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Portico Property Management phone numbers+1 (877) 226-5502+1 (877) 226-5502Click up if you have successfully reached Portico Property Management by calling +1 (877) 226-5502 phone number 0 0 users reported that they have successfully reached Portico Property Management by calling +1 (877) 226-5502 phone number Click down if you have UNsuccessfully reached Portico Property Management by calling +1 (877) 226-5502 phone number 0 0 users reported that they have UNsuccessfully reached Portico Property Management by calling +1 (877) 226-5502 phone number+1 (281) 574-2349+1 (281) 574-2349Click up if you have successfully reached Portico Property Management by calling +1 (281) 574-2349 phone number 0 0 users reported that they have successfully reached Portico Property Management by calling +1 (281) 574-2349 phone number Click down if you have UNsuccessfully reached Portico Property Management by calling +1 (281) 574-2349 phone number 0 0 users reported that they have UNsuccessfully reached Portico Property Management by calling +1 (281) 574-2349 phone number
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Portico Property Management emailsinfo@porticopm.com95%Confidence score: 95%Support
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Portico Property Management address1400 Ravello Rd Ste N110, Katy, Texas, 77449-5164, United States
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Portico Property Management social media
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