SUBMIT A COMPLAINT

[Resolved] Points2Shopunban my account

5
J Nov 21, 2017

Points2shop, why did you ban my account?
I've been with you for several years and I swear I did anything illegal.
I have earned some points filling the surveys and wanted to finally get them. And all of a sudden my profile was suspended.
I wrote to customer service, but they haven't answered yet.
I have read other reviews and I can see I am not the only one. It's frustrating...

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

  • Points2Shop Customer Care's Response · Dec 09, 2017

    Hello John Paul,

    I am sorry to hear about the difficulties you are experiencing with your account. Would you be able to provide your Points2shop username so I can locate your account and assist you with your issue?

    Kind Regards

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