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Pleystopped sending lego sets and no response from customer service

1
H Jan 31, 2018 Review updated:

I have been using Pley over a year. The first couple of months were awesome. However, the deliver gets slower and slower. Sometimes it took a couple of weeks from the day I picked my toy and shipping from their warehouse... Finally since last December, they stopped sending me lego set. And my contract does not end until the end of March 2018. I have been trying to contact Pley, but there is no reply. Interestingly, Pley is still alive and active in Facebook, I even saw a promotion in Groupon a few minutes ago... I think if Pley decides to shut down the Lego sector, it should at least send the Lego customer an e-mail explaining the situation, and a refund.

Responses

  • Bh
    Bhanu Koppaka Jan 31, 2018

    Same thing happened to me. and they didn't stopped charging my account. i have finally filled a credit card fraud.

    0 Votes

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