Pleystop my subscription


I wanted to give a subscription as a present. Due to one situation, I needed to cancel my order. But I didn't understand how to do it if there's no any phone number or email published.
Their website has an online form and looks like it was the only way to resolve the issue. So I filled the form hoping to get an answer fast.
However, its been a month and I haven't received any response.
I would like to stop my subscription ASAP and I don't want to be charged.

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