Platinum ServicesUnauthorized ded.

S
This review was posted by
a verified customer
Verified customer

I received several calls regarding a platinum membership but I have always refused and never accepted any offer. Surprisingly, I checked my account and some unauthorized deduction was made. This is a fraudulent act and should be stop right now.

Responses

  • Ro
    robbie thornell Sep 13, 2008
    This comment was posted by
    a verified customer
    Verified customer

    the number is not who it says it is. some woman answers the phone.

    0 Votes
  • De
    Dee Sep 14, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have also checked my account and funds were taken out of my account. This company needs to be investigated for fraud.

    0 Votes
  • An
    anna day Sep 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    They also took money from my account and caused my regular bills to be returned nsf and I now have more than 600.00 in charges on my checking account. Who canwe go to, to get this company stopped? And get our money back.

    0 Votes
  • Jo
    John Candler Sep 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Sending all information to FBI

    0 Votes
  • Na
    natasha Sep 15, 2008
    This comment was posted by
    a verified customer
    Verified customer

    i just had the exact same thing happen in my account from this company. who are they? how can i get this money back?

    0 Votes
  • Ju
    Julie Ray Sep 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I too woke up today with an unauthorized withdrawal from my checking account. The phone number on the bogus "check" is fake--all you get is a busy signal. The name ConsumerBill.com was also listed on the "check", but they have no phone number listed on their website. I am taking this as far as I can, The BBB and the Attorney Generals Office and whatever consumer protection agancy I can find. I have had it with these criminals taking money from unsuspecting consumers like myself. I don't know what else to do.

    0 Votes
  • Sa
    Sarah Snyder Sep 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    The number provided for the so called Fortress Security Inc. in New Jersey is a false. It is my personal number. The company also stole money from my account. They have been making withdrawing money from my account and I did not notice it till last Friday when my bank informed me. I have been trying to contact them but the number on the fradulent check does not seem to work.

    Please stop calling the (732) number as it is a personal phone number. Those people are animal and need to be dealt with accounding to the law. We all need to presurerise our banks in order to help us get our money back.

    0 Votes
  • Jo
    John Candler Sep 16, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Suggest you put together your proof and send it to:

    Wyan Dun
    Special Agent in Charge
    FBI 11 Centre Place
    Newark, NJ 07102

    Be brief, be exact

    0 Votes
  • Di
    Diana Wessel Sep 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I went to ConsumerBill.com and through the Live Chat I told them that money was taken from my account that I did not authorize and that I wanted them to refund my money. I was told that my membership was canceled and that I would issue a refund check. I did this today 9-17-2008 so i have to wait 30-45 business days for my money. Hoping for the best
    diana

    0 Votes
  • Eb
    Ebony Mitchell and Darrin Jone Sep 17, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This company should burn, along with whomever allows it to function. there was a fraudulent check posted to my husband's account, but get this: MY NAME WAS ON THE CHECK!!!... we do not have joint accounts, so how is this possible??? Our bank has a LOT of explaining to do. i have never ever done business with fortress secured, and the "check" was put together using old and new information including an old address i had, my new cell#, and my husband's account #! i too went to the website, and there was no contact info except for a box asking you to leave them a message. the "check" image that was on my husband's account had a telephone # so small that i had to guess at the numbers. i called every version of the number, and nothing worked. my signature of course was not on the "check", instead a note read: "authorized by your consumer, no signature required". i am very upset, and i am the WRONG person to toy with.

    0 Votes
  • Ro
    rocky s. harmon Sep 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    a credit card was recently opened in my name i want a call back not an email about this, , i did not open this account, i was told it was a platinum member, this is really me and i have all the info youll need to verify this, my home number is 931 954 0216 there has already been online purchases made and the 49.95 application fee has already gone to my bank and put me in the negative i want a call before i go to my local police department, i think i know who has done thius if we can speak then i will be for sure i will be greatful for your co operation

    0 Votes
  • Ma
    Mary Sep 22, 2008
    This comment was posted by
    a verified customer
    Verified customer

    They also stole $49.95 from my bank account. I want to see these people go down in hell.

    0 Votes
  • Vi
    vincent vaught Sep 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    SO IT SOUNDS LIKE I'M NOT THE ONLY ONE WHO HAS BEEN STRAIGTHT ROBBED. THIS SAME COMPANY HAS TAKEN THE SAME AMOUNT OF $49.95 OUT OF MY CHECKING ACCOUNT. OF COURSE I'M NOW NEGATIVE. THIS IS MESSED UP!!!

    0 Votes
  • El
    Elaine Papachristos Sep 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I want my money back you mfs!!! I will call the police, and you will be arrested for stealing!!!

    0 Votes
  • Ma
    Marcia Sep 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This is ridiculous. I check my account this morning and find out I'm overdrawn. I didn't authorize this transaction. The name on the check is my husbands name and he isn't even authorized on my account, so why was it allowed to go through to begin with?

    Not to mention, when I call the number on the check 888-433-4096 it begins by telling me I'm 25th in line. It continues to count down for about 10 minutes and when I'm FINALLY number 2 or 3 it tells me that there are no available representatives to speak with me. WTF????

    0 Votes
  • Ka
    Karen Sep 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    It happened to me to - don't know how they got my account information either. Did anyone else report this to the FBI?

    0 Votes
  • Ap
    April Sep 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    This has happened to me twice now!! I did talk to an agent at the number on the check the first time who assured me that everything was cancelled and that they would send me a check within 30 days to refund my money. Now yesterday they ran another check through causing my account to go negative and NSF fees to add up! I have contacted my bank and they are going to stop payment on that one and refund my NSF feel. My advice: keep calling the company and let your bank know what happened.

    0 Votes
  • La
    Lakeisha Sep 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I was also charged $49.95 by Platnium Member Fortress secured INC on today 9/22/08. Mine was in the form of a check the name on the check is Orlando Figueroa THIS IS NOT MY NAME and an address WHICH IS NOT MINE. The funny thing about my situation is that they listed the my work phone number as their contact number. Does anyone know what this service is for b/c you don't get that much information from Consumberbill.com

    0 Votes
  • Cr
    cristina harrell Sep 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    this just happen to me help if you found out anything on this company

    0 Votes
  • Da
    danny nichols Sep 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I checked my bank statement today online. I had 49.95 taken out of my bank account on 09-22-2008 by Platinum Fortress Secured, Inc. This has caused me to be overdrawn. I have never even heard of the company until now. I hope no more money will be withdrawn from my checking account. The bank will charge a stop payment fee which is quite high for my finances. I hope these crooks can be stopped.

    0 Votes
  • Re
    renee lamp Sep 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    Creeps got me to Hard core..

    0 Votes
  • Da
    Dave Sep 23, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I checked my balance online today with my bank and noticed a withdrawl by check for 49.95 on 9-22-08. It was by this so called Platinum Member Fortress Secure Inc. My bank did refund my money but I notice this is happening to everyone. These people doing this will be caught and will go to jail. I am going to get ahold of the Attorney General, FBI and whoever else and see if these people can be found and arrested. Now I got to go to the bank and close out my account so it doesnt happen again.

    0 Votes
  • Gr
    greg Sep 24, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I woke up this morning and found my checking account 105.00 overdrawn and I called the bank and they are investigating it.

    0 Votes
  • Ba
    banker Sep 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    well it happened to me to 49.95 was taken out of my acc on 9/22/08 but this time they f with the wrong person you see i work for a bank and i got there bank info from where they sent my money and im going to do same thing they did i will put threw a check taken funds from there acc for the 49.95 + any other fees i can think of lets see how they like it

    0 Votes
  • Me
    Melissa Sep 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    They too 49.95 out of my account and then when I cancelled that membership they took 39.95 put for another membership fee and told me once the transaction clears I will be mailed a check.

    0 Votes
  • An
    ANGELA S Sep 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    THIS IS FRAUD!! I NEVER AUTHORIZED THIS AND DONT EVEN KNOW WHO THESE PEOPLE ARE. I WAS APPLYING FOR A CASH ADVANCE LOAN AND THEY TOOK $49.95 FROM MY CHECKING ACCT!!
    ----- Original Message -----
    From:
    To: [email protected]
    Sent: Thursday, September 25, 2008 5:59 AM
    Subject: Fw: Regarding your signup for your Platinum Membership



    ----- Original Message -----
    From:
    To: [email protected]
    Sent: Thursday, September 25, 2008 5:57 AM
    Subject: Re: Regarding your signup for your Platinum Membership


    WHAT SIGN UP. I WAS LOOKING FOR A CASH ADVANCE LOAN. I NEED MONEY... I DID NOT REQUEST TO PAY MONEY.

    YOU TOOK $49.95 FROM CHECKING ACCT AND I NEVER SIGNED UP FOR YOUR SERVICE. I MADE SEVERAL APPLICATIONS FOR A PAYDAY LOAN AND NEVER REQUESTED OR ACTIVATED YOUR SERVICE. YOU HAVE CAUSED MY CHECKING ACCT TO BE OVERDRAWN FOR THE $49.95 AND $35.00 OD FEE. PLEASE BE ADVISED I AM GOING TO TAKE U TO COURT IF YOU DO NOT REFUND MY MONEY. YOU FRADULENTLY TOOK MY INFORMATION AND I NEVER GOT ANY EMAIL FROM YOU CONFIRMING THIS TRANSACTION. I CALL YOUR CUSTOMER SERVICE NUMBER AND EACH TIME I AM THE NEXT AVAILABLE IN LINE THE SYSTEM SAYS SUDDENLY NO REPS ARE AVAILABLE. I DONT KNOW WHAT PLAT MEMBER SERVICE IS AND NEVER ASKED FOR IT. I AM NOW CALLING BBB AND FILING A COMPLAINT AGAINST YOUR COMPANY TO CONSUMER AFFAIRS. MY PHONE IS 909 241 3900. YOUR EMAIL SAYS TO LOGON TO YOUR WEBSITE.. AND THAT I HAVE BEEN A MEMBER SINCE 11-9-2007???????? I DONT EVEN KNOW WHO YOU ARE.
    ----- Original Message -----
    From: [email protected]
    To:
    Sent: Tuesday, September 23, 2008 10:21 PM
    Subject: Regarding your signup for your Platinum Membership



    Platinum Membership
    Sep 23, 2008

    This email is a confirmation of your recent signup on Sep 23, 2008 when you agreed to receive the Platinum Membership. This email contains your important login credentials to access all the Platinum Benefits which we have listed just a few of them below.

    Congratulations on becoming an Platinum Member! Simply click below to Login to the member site to access all your membership benefits.

    Your membership includes all the below benefits and services:

    Name:
    ANGELA

    User Name:


    Password:


    Member Site:
    www.platmember.com

    ACTIVATE TODAY!

    Platinum Members Get:

    $7, 500 Unsecured Credit Line*
    Two Free Airline Tickets with Resort stay throughout Mexico and US
    FREE Stored Value Visa Card
    FREE Credit Report
    3.9¢ min Long Distance & Voicemail
    Access to Cash Advance
    $2, 500 Identity Theft Insurance
    FREE Cell Phone
    Hundreds of other money saving benefits


    Login To Member Site

    0 Votes
  • Be
    Beverly Sep 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I have just checked my account to find out that this company has illegally attempted to withdraw $49.95 from
    my account. I do not know "Fortess Secured Inc." nevertheless authorized them to withdraw money from my account. My bank will be assisting me with a dispute. I will also be making a police report.

    It is a shame so many people are being taken advantage of . But I do know that this will come to an end.

    0 Votes
  • Ly
    Lynda Lumabao Sep 25, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I was also charged $49.95 by Platnium Member Fortress INC. today. I have never heard of this company, but have received calls which i have refused. I too have checks out that are now not going to clear due to the charge. I've called the number that appears on the check (1-888-433-4096) and I just got a recording stating to hold on the line for the next available representative. Of course I never got to speak with one because none were available once it was my turn. If you have any info about this company please forward it my way. Thanks and good luck.

    0 Votes
  • Ji
    Jim Ausburn Sep 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    The same thing happened to me. I was looking for a cash advance and two days later I noticed this charge on my account. If there is anyone who has had success in getting a refund, please let me know. Also, when I went to the site to log in and try to get a refund, the site said they have no record of my account. They still took my money though.

    0 Votes
  • Ka
    Karen Sep 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    They strike again. I opened my on-line banking this morning and $49.95 was debited by an electronic check!!! I did apply for a cash advance, but I never accepted any of the offers. My bank was not helpful at all, but I did use the live chat and the person cancelled the account and told me to expect my $49.95 in 30-45 business days...Merry Christmas, if I get it by then!!!

    0 Votes
  • Ka
    Karen Sep 26, 2008
    This comment was posted by
    a verified customer
    Verified customer

    For all of those out there who need this information:

    Try this website: www.consumerbill.com, go thru live chat or try to call 888-267-2169. The phone number isn't as good as the live chat.

    Hopefully this helps!

    0 Votes
  • La
    Latosha Sep 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    the same thing happened to me, this past weekend i just decided to check my account, it was already $400+neg. to begin with, so why in the world would i authorized a $49.95 trans to come out of my account, nowing that i would also have to pay a $29.50 courtesy pay fee, i am already in the hole, that was almost $80.00 that i do not have to replenish my account with, and to top it off, i have other trans coming out of my account today, now my bills are not going to be paid, and they will be returned for insufficient funds, on top of the bank fees, but my bank has no clue that this is going on, so what can i do, just praying that my good history with my bank, will help them be understanding, but i have never been faced with an issue like this, i almost want to change my bank account numbers. I forgot to mentioned that this withdrawal was made on September 25, 2008 and the bank fee on September 26, 2008, i am very upset, about this, it is bad to have to things you authorized on bills, food, housing, gas, etc. and to have to pay for some bogus sh..!! all i can do is pray, and have faith the lord will look down on me and turn this around.

    0 Votes
  • La
    Latosha Sep 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    now looking back, someone did call me asking me about a credit card, i declined of course, now this. these people need to quit, this is really not funny, times are too hard, and i am a single female that is just to make it everyday, i don't get any assistance from the government or anything, i wish i could have checked my account and there have been $49.95 deposited into my account, that i could put in my gas take, that now don't know how that is going to happen. Sorry to vent this way, but i could go on and on, that is how irate i am about this, boy the devil is so busy!!!

    But to anyone this has happened too, please keep the faith, the Lord knows your heart and he will turn it around

    0 Votes
  • Mo
    Moneek Sep 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I checked my bank account on Saturday morning and WHAT A SUPRISE $49.95 was taken from my account 09/25/2008. It is SAD that we don't have access to the orginator for the charges and we have to go directly through Consumerbill.com. They told me today that I will receive a refund in 30-45 days. I will get to the bottom of these charges and file a complaint against this company. I think this is a person with a Scheme because they are not revealing any information about the company and going through a 3rd party for billing. Any information I find out, I will email to ALL...

    0 Votes
  • Mo
    Moneek Sep 29, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I just found out that consumberbill.com (1-888-433-4096) is the billing/customer service department for this company. I finally got through and they told me today they were cancelling the (so called membership) and sending me a check in the mail within 30-45 days. I have also filed a complaint with Better Business Bureau but I reference Platium Member: Fortress Secured Inc . The actuall website is www.platmember.com and the only way to view it you have to have an user name and password in which they are supposed to email you. I didn't authorize this transaction but they are linked to online payday loans and that's how they get your bank information. It's sad that people scheme to online payday loans. I have a really good back and they refunded my account the $49.95 today and going after the company for their money. It doesn't matter how long these charges have been, you still can dispute them through the REGULATION E department within your bank institution. I bank with WellsFargo and they were on top of everything today. If you show ratings and ALL the complaints that are listed on the web, this will really help. Don't give up but keep disputing. I hope this helps anybody that have had their money taken :))

    0 Votes
  • Sh
    she she Sep 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    can some one tell me if www.platmember.com and consumerbill.com are the same company they have my account overdrawn 237.00!!! for an unauthorized 49.95 charge i am devistated and furious that they can take advantage of people like this !!! please forward any new info regarding recouping bank fees or legal fees to me please and thank you !!!

    0 Votes
  • As
    Ashley Sep 30, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I was also scammed out of $49.95. I checked my bank account today and it had been withdrawn from my account. The check image alone looks like a fraud and I am angry that my bank would even process it. My account is now overdrawn and I have been charged an addition $29.00 overdraft fee. I do not understand how this has happened and I do not know how to get it stopped! I want my money back!

    0 Votes
  • Sa
    Sandy Oct 01, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I just noticed on my bank account today that 49.95 was taken out of my bank account on 9-26-08 by Platinum Fortress Secured, Inc. This has caused me also to be overdrawn. Who the H___ is this? How are they getting bank account information?

    0 Votes
  • Lo
    LORI GANTZ Oct 01, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I GET TO WORK THIS MORNING AND CHECKED MY ACCOUNT AND A CHARGE OF $49.95 WAS TAKEN FROM MY ACCOUNT!!! I DID NOT AUTHORIZE THIS! I PULL UP ONLINE AND SEE A HOMEMADE CHECK WITH MY INFORMATION ON IT AND MY PHONE NUMBER BUT MY CHECKS DO NOT HAVE MY PHONE NUMBER ON IT!!! THESE PEOPLE NEED TO GO TO JAIL OR SOMEPLACE WORSE!!! LUCKILY, MY BANK IS UNDERSTANDING AND TOOK ALL THE NECESSARY STEPS TO BLOCK MY ACCOUNT AND REISSUE ME A NEW ACCOUNT. I WILL BE FORWARDING MY ORDEAL AND DOCUMENT PROOF TO THE FBI AGENT LISTED ON THIS PAGE!!! THIS IS AN OUTRAGE!!! THESE PEOPLE NEED TO PAY FOR WHAT THEY ARE DOING TO PEOPLE!!!

    0 Votes
  • Ol
    ollie green Oct 01, 2008
    This comment was posted by
    a verified customer
    Verified customer

    I got an email on this today too 10/01/08 I sent them an email telling them i did not sign up for this & my bank says they can't stop it from going thorough & debiting my account! We have no control over our money when it is in the bank. They will let anyone take out your money at any time. Even if you tell them in advance. I am still trying to reach the company with no sucess I guess they will get their 49.95 no matter what I do. What a scam! How can this be stopped? Any advice would be!great. I was also doing a payday loan. What a scam help!!! I am so furious! No wonder our banking system is so screwed up!

    0 Votes

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