Platinum Services review: Unauthorized ded. 128

I also had 49.95 removed from my account withot my permission. I had to replace the money out of grocery money for my children or else my rent check would have bounced. How can this company be stopped? Will they be able to remove any more funds from my account. The bank is investigating this matter right now.

This company withdrew money from my account and I have no clue who they are I have been trying to contact them for the last several hours and each time I get close to having reached a representative they tell me that they are unavailable and hang up on me. I have also been waiting on the online live chat for about an hour and it keeps telling me to wait for a represetative one will be with me shortly, but nothing is happening. I have to close my account in order to file a fraud against this company.

I too was hit with these people depositing a check into my husband and I joint account. It pulled old information as well. I called a 877 number, was put on hold and then told no one was available and the phone hung up. I then tried to reach someone via chat but was instructed that they were only taking messages. I contacted my bank and they're investigating this. It will take 10 days they told me. And for right now we're out of 49.95 out our account. The bank also told us to change our account number so these people won't have access to our account anymore. I'm immediately withdrawing everything until this gets settled and we are able to change our account number. I wondered how they got our account number, and then realize they must have gotten it when we entered in our information to get an online loan. I hate that this happened to us but it's definately a lesson learned. I sure hope some federal investigation is being done to prevent this from happening to anyone else. I'm sure going to spread the word anyway I can.

I see that I'm not the only one who has been robbed by this company. I 've tried reaching Platinum Members to discuss this problem, only to be disappointed. They never answer the phone.

i feel for all you people because i totally felt the same way you do right now. but after finding out who this company is, what they have done is totally leagal. the way i got mixed up with them is i applied for a payday advance online and i didn't read all the small print before i clicked submit sending my online application on. buried within the many, many paragraphs of terms and conditions it states that you agree to have them withdraw this money not once but twice. once for a deal called medilife services and another for government grant services. it's low down and sneaky but it's leagal the way they do it. but don't bother your bank with stopping payment and reporting it as fraud. just get a hold of the company and tell them to cancel any and all accounts and services with your name on it. contact the live chat at consumberbill.com and then they will cancel and resend you your money back after serveral weeks. i'm still waiting for my check and it's been 5 weeks now. it may never come who knows...

Oh! Another good advice is not to apply for payday loans online. That's how this company is getting our bank information. They might have software that is load on these different payday loan sites and that's how they get your info and sad to say, your SSN is also attached. When I called the actually company, they had my SSN, my phone number, and address. I asked them to delete all my information after my money is put back in my account. If you really need a loan, find a location near your house, like a check cashing place.

I advise ALL to put a lost and stolen check hold on your account. If you have been hit with the $49.95, two weeks later you will get the $39.95 and then I think it is either $29.95 or $19.95...I also have been seeing people being charged the $79.95...I have WellsFargo and I still can use my account but I can't use any checks right now until I take the hold off.

Good News! I filed a complaint and I got a hold of the company and they have a real number. Consumerbill.com is not the company to blame. They are the billing department for this "unidentifiable company" I talked to the REAL COMPANY I was told they are going to put the money back in my account within 2-3 business days. I will provide ALL OF YOU with the REAL number when they credit my account. Because of so many people being affected I'm afraid if I give the number out and everyone will start calling and they may change the number and I will not be able to check the status of my refund. The person who is responsible for the charges calls his company "Customer Service", and the contact name is "Mr Moneymaker" in Sparks, NV. I will check this message board on Friday and let everyone the status.

This company is ridiculous. I have also had the $49.50 taken out of my NEW bank account that I had yet to put money in. So of course I owe my bank $22.00 for overdraft fees. My name, address, and phone # were on the check as well. This was a 3 day old bank account, and I never gave it out to anyone! So one how did this company do that? And 2 why would my bank let a check go through to an account that had just opened and had no $$ in it? This "company" needs to be stopped! I feel robbed. Some will say that it is only $50 but still...what other info do they have on me? This is scary and it pisses me off! F@#*ing give me back my $$ you frauds!

I have had unauthorized $ 49.95 come out of checking.. What the heck? I need a call back asap..Now account will go negitive.

This is wrong and this company needs to stopped I just found out this morning that I just been Robbed. I called bank and they said that it will take the 5-7 to process a claim for fraud. What type of company is this anyway? Does anyone know? WTF!

i just checked my checking account and realized that i am overdrawn and that some Platnium Member company toke 49.95 from my account but whenever i called the number on the "check" it says that there isnt anyone to take my call. i want my money back what do i do

I had the same experience

I just checked my checking account and this company also took 49.95 from my account without my authorizatio. I am pisted as that was all I had in my account. When I call the number on the check they make you wait telling you what your position in line is and then they say no one is available and hang up on you. I need to know what I can do. I received calls from them and I always decline the offer. Somebody HELP!

well i guess i am not the only person this company has done this to i just check my account and found out that they took monies from my bank know my rent and all my bill will bounce this company needs to be stopped they keep hurting us little people that cant afford this to happen too

How come we can't get in touch with this company now? And how the hell did they even get our checking account numbers. I have to deducts from them 49.95 and 39.95 AND I NEED MY MONEY BACK...I live from day to day barely making ends meet.

just got a bank statement with photograph of check they used to debit funds from my checking account went to bbb and fount this number since the one on the check is bogus [protected] call and complain leave a messages I refuse to be robbed like this! never had any contact with this company before :(

My wife and I had just closed out our checking account with WAMU, and in turn reopened a new one. I had just contacted the FBI in Boise, Idaho due to the fact that I live here in Nampa, Idaho. I also contacted the BBB (Better Business Bureau in Reno, Nevada. According to a lady that I spoked with at the BBB in Reno, Nevada Sparks, Nevada is just about a mile away. I chatted with SAYA at consumerbill.com about their address and then she hung up on me over the internet.

The FBI is now in charge of this and is asking anyone with this kinds of complaints to close out your checking accounts and reopen new ones due to the fact the this is a white collar crime.

I found out today 10/10/08 that ( $49.95 ) was taken out of my bank account on 10/9/08 - I DID NOT AUTHORIZE THIS
TRANSACTION PERIOD! I have no idea who this company is and how they got my information. Again this was not
authorized by me in any way! I have tried to call [protected] and this sounds like a fax line by the sounds on the phone.
I tried to go to ( ConsumerBill.com ) and my email will not go thru to this site. This is FRAUD! I have disputed this transaction
with my bank and when I saw all these complaints on this site I printed this information and took it to my bank. I want this
money returned to my bank account immediatly by this company.

The same thing has happened to me today. What did everyone do? My bank told me that I have to get a police report and get a new bank account. I want to know who this company is. Who knows they might do it again in my new account. I am utterly pissed!

the only way to get away from this is to close your account (reopen)! you can not stop a check when you dontknow the check number...and the next step after this that they try to stealyour identity----please be smart and call your bank, state attorney general..my bank calleed thelocalpolice/sherriff...

I couldn't figure out where that 49.95 came from so i looked it up and they took it out of my account i never told them to i have never even heard of a place like this i am trying to get my money back i need it i can't believe people can do that to people

This is the second time they hit my account for 49.95 each time they got their money plus cost me 27.50 each withdrawal. I have learned my lesson about online loans, but it is a costly lesson. I really need my money and hope my bank can help. I try calling them and each time they have a different number, plus no one is ever available to take my call. SO PLEASE AMERICA if you have any idea as to how to stop this and get a refund and possibly sue these people please email me at llawry9875@charter.net. They have to be stopped!

im right there with you all. i pulled my statement up this morning and there it was a $49.95 check cleared my bank that i had no idea what it was for. i tried calling the [protected] this morning and got like a pager # called back later and got the same recorder as all of you. I went directly to my bank with all the complaints printed out here and had to close my account and open a new one.. Its a bunch of crap that people can be so low to do this and get away with it. My bank has been very helpful and waiting on the fraud department through the bank to call me back they are going to try to find some information on them. In the meantime im going to report them to every complaint form i can find and the better business bureau what they are doing is wrong preying on people who does not have the money in the 1st place. The so called web site they say to go to is useless does not even give a phone # on that page just a live chat you can talk with who knows who you are really even talking with im not giving them any more of my information going to let my bank go after them. Hopefully my account will close before they can get any more from me.. If any of you all do file sometype of action against these crazy people email me i will put my name on it...

dude this is jacked up! how can they do this ### my bank just called me to tell me i have a overfraft and that it was 4 this copany come to find out they already had cleard 2 other checks taking over 100$ out of my saving wtf o and this is the best part on the stament the phone # for the place was unreaduble

I too woke up and found my accout overdrawn, they took $49.95 out. Who is this company? Going to the FBI or local police.

long story short..i emaled this company becasue no way was i logging into thier chat--giving them more of my personal info. they responded with some BS. no matter, b ecasue my bank, local police/sherrif, nc attorney general, and state fbi office got an earful of my rage! i had to close my account, because once they have it, you are not safe! my bank was helpful, because they said my info was WRONG on the checks so they knew it was BOGUS! i am looking into filing a class action suit...waiting on the lawyer to call me back!

I was looking at my bank statement and noticed an NSF fee of $20.00 with a reference number attached to it I did not recognize. I called my bank and they told me Platinum Member Secured Inc. sent in a check for $49.95. I had never heard of these people before. I tried to call the number they gave me and there was no answer, in fact, it sounded like a fax machine ring. My bank further investigated it and found there were lots of complaints about this company doing this. Okay, the funds weren't in the bank so they didn't get the money, but now I have a $20.00 charge I am responsible for and I will not be able to get it back. Does any one have any suggestions of what I should do to get this money?

These people are stealing money and getting away with it. To me that is a federal offense.

The same thing happened to me concerning money taken out of my friends account with my name on it from"Platinum Member Secured Inc."This was fraud at its highest level and the FBI needs to investigate these people immediately!I truly do want to see them prosecuted and held responsible for stealing money out of peoples accounts.

I went online to check my statment on 9-29-08 and this consumerbill.com had taken 49.95 from my account. Everytime I have tried to call the number no one answers. Now yet they have done it again taking 39.95 out. This is causing me problems with finances as well. I am very glad to see that I am not the only person. Once I find out who this company is I will be going to the police.

call the number after 6:00 pm central time [protected]

i had this happen to me this morning 10/08/08. i woke up this morning to check my bank account and noticed a 49.95 check posted to my account in which i had no idea who the company was.(Platinum Member Fortress Secured Inc.) I have never heard of them nor visited thier website, like they claim. Call this number [protected] and you can speak w/someone and they say they will reimburse your money! After they hang up on you a couple of times of course.

Make sure you report them to your bank, bbb, fbi as a fraudulant company. Our bank happened to reverse the transaction and start thier own investigation (WAMU). So do call your bank first.

I too was hit by Platinum Fortress Secured, Inc. with a "check" for 49.95. Thank goodness I did not have enough to cover check so they didn't get their money, but the bank charged me an NSF fee of 31.00. I have written to my bank (which is out of state) and sent them this website showing that this is happening to many other people. This needs to be investigated and STOPPED!

I looked at my online banking this morning & found a charge for $49.95 and had no idea what it was for. After taking the imprint of the "check" online & enlarging it many times, I got what I thought was the phone number: [protected]. When I dialed it (several times), it answered and then immediately hung up. So I researched it online, and came across this website (and many others!).

After reading your experiences, I immediately called my bank. I was told to go to my local bank branch and file an affidavit disputing the charges, and to prevent any further charges.

ConsumerBank.com is listed (barely readable!) on the memo line of the fraudulent check online. Going to their website, I got the contact info of:

Customer Service
P.O. Box 5848
Sparks, NV. 89431
E-mail: cservice@ConsumerBill.com

I then went to the Better Business Bureau website & filed a complaint, using the above info to identify the company. I would like to suggest that all of you do the same.

My next course of action will be to send the info to the FBI agent listed in another posting on this website. (hope he's for real, and isn't going to get irate with people sending him all this info!) Next, I will talk with my attorney about the possibility of pursuing a class action lawsuit against this company, as it appears that there are a LOT of people who have been the victim of fraudulent practices.

Anyone interested in pursuing this further, please send me an email. In the subject line, please put:

Class Action Lawsuit

so that my email program will filter it appropriately. In the body of the email, you may include the total amount that this company has fraudulently deducted from your bank account.

I have only been out $49.95 (so far), which may not be a lot of money to some people, but it's the principle of the matter. This is just wrong!

Thanks!
Kimberly

grapeshotz101@hotmail.com

The same thing has happened to me. I check my bank account on a regular and this morning I noticed a $49.95 deduction from this company whom I've never heard of. I immediately disputed it with my bank and am hoping not only for my full refund but I hope to contribute to bringing this company down. This is a huge inconvenience and fraud!

Also my other email address is michael83686@hotmail.com.

This Platinum Member Fortress Secured Inc has gone way to far. They too took 49.95 out of me and my wife's checking account. Washington Mutual has now heard this for the very first time. I have made my bank WAMU aware of the situation. I will be fighting this crappy company to the very end.
THEY HAD JUST MESSED WITH THE WRONG PERSON. ANYBODY HAVE THE NUMBER TO CONSUMERBILL.COM. HERE IS THE NUMBER:
[protected]. THIS CONSUMERBILL.COM IS IN NEVADA.
ANYONE ELSE WANT TO JOIN IN WITH ME AND HELP ME SHUT DOWN THIS STUPID COMPANY THEN PLEASE SEND ME AN EMAIL AT michael83686@bmi.net.

On 10/6/08 a charge of 49.95 was taken out of my account causing my account to be overdrawn and having to pay 76.00 it was reported as fraud with the bank . My account has been tampered with in the past by other thiefs. I had to pay the amount of 76.00 in order to close the account . Prior to this whole robbery, I"d spoken twice with these thiefs and I told them I did not want their dirty card . I don't even know how they got my information. Wild guess, is the internet tracking used for marketing . It's not safe ...people.

this has happened to me to 49.95 out of my account caused me an overdraft, my bank refunded it to me cause i called immediately. The FBI definitely needs to be informed of this fraudulent activity. They provide no services whatsoever

ON SEPT 30, I FOUND THAT MY CHECKING ACCOUNT HAD AN ELECTRONIC CHECK DEDUCTED FROM MY ACCOUNT IN THE AMOUNT OF 39.95. WHEN I CALLED THE BANK IT SHOWED WITH THE NAME GOVERNMENT MEMBERSHIP FORTRESS SECURED ON THE FONEY CHECK. THE BANK TELLER SAID THAT ANOTHER CHRGE WAS PUT IN FOR 49.95. I HAD ALL TRANSACTIONS BLOCKED UNTIL FURTHER INVESTIGATION. PEOPLE WORK HARD FOR MONEY THESE DAYS AND NOT FOR SOME CROOKS TO TAKE IT AWAY.