PhotoSerge’s earns a 1.0-star rating from 0 reviews and 9 complaints, showing that the majority of photography enthusiasts are dissatisfied with learning experience.
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Post purchase support
1 week ago I purchased various guides to Lightroom, Photoshop, and other tips on editing. I had to pay shipping/handling of about $30. Big mistake. I never received the items in the mail (I have no idea why these are actual books instead of being downloadable). I've received no less than 30 or 40 emails trying to get me to either use their services or...
Read full review of PhotoSergeDisappointing Experience with PhotoSerge: Useless Presets and Terrible Customer Service
I gotta say, I was pretty disappointed with PhotoSerge. I mean, seriously, I asked for my money back because those presets he sells are just plain useless. But guess what? I didn't get a single response from the guy. Talk about bad customer service, am I right?
I don't know about you, but when I buy something, I expect it to actually work. I thought these presets would give my photos that extra oomph, you know? But nope, they were a total letdown. I tried them out on different images, hoping for some magic to happen, but all I got was disappointment.
Now, I'm not one to usually ask for a refund, but this time I had to. I mean, why should I keep something that doesn't do what it's supposed to do? So I reached out to PhotoSerge, hoping for a quick resolution. But boy, was I wrong. It's been weeks and I haven't heard a peep from him. Not even a simple "sorry" or "we'll look into it." Nada.
I gotta say, this whole experience has left a sour taste in my mouth. I was really looking forward to enhancing my photos with those presets, but instead, I wasted my hard-earned money. And to top it off, the lack of customer support just adds insult to injury.
So, if you're thinking about giving PhotoSerge a try, I'd say think twice. Don't make the same mistake I did. Save your money and look elsewhere for presets that actually deliver what they promise. Trust me, you'll thank me later.
Disappointed with PhotoSerge Brushes: Constant Spam Emails Despite Unsubscribing
I bought sum brushes from PhotoSerge and man, lemme tell ya, I've been gettin' bombarded with spam like crazy! It's like every day, I'm gettin' hit with a bunch of unwanted emails. I tried unsubscribin' from 'em, but it ain't workin' at all. They just keep on comin'!
Is PhotoSerge Legit?
PhotoSerge earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Photoserge.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Photoserge.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Photoserge.com you are considering visiting, which is associated with PhotoSerge, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
Several positive reviews for PhotoSerge have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
PhotoSerge website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.
However ComplaintsBoard has detected that:
- While PhotoSerge has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 0% of 9 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
- PhotoSerge protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
Beware of PhotoSerge: No Download Access and Nonexistent Support
I just bought the presets bundle from PhotoSerge and boy, was I excited! But guess what? I got a receipt for my purchase, but no way to actually download the product. And to make matters worse, when I reached out to their support team, crickets! No response at all. Can you believe it? So, let me warn you, my friend, be careful when dealing with these guys. It's a real bummer when you're left hanging like this.
Disappointing Experience with PhotoSerge: Broken Promises and Ignored Emails
I recently came across PhotoSerge (photoserge.com) and was intrigued by their video showcasing some promising software. Gotta admit, watching the video was a bit of a struggle because there was this super loud dude in a blue shirt, but I soldiered on.
Now, here's the thing. They made all these promises about the software, but guess what? The promised items never arrived. I mean, seriously? I was so disappointed. So, I did what any reasonable person would do—I wrote them about 20 emails, asking what the heck was going on. But you know what? They completely ignored every single email. Can you believe that?
I gotta say, it's pretty frustrating when a company doesn't deliver on their promises and then goes radio silent when you try to reach out to them. It's like they don't even care about their customers. I mean, come on, guys! Show some respect!
I understand that things can go wrong and mistakes can happen, but the least they could do is respond to my emails and address the issue. Ignoring me just feels like a slap in the face. It's not cool, PhotoSerge, not cool at all.
I had high hopes for their software, but now I'm left feeling let down and ignored. It's a shame because I was really looking forward to trying out their products. But hey, I guess I'll have to look elsewhere for my photography needs.
In conclusion, PhotoSerge's failure to deliver on their promises and their complete disregard for customer inquiries is extremely disappointing. I wouldn't recommend wasting your time or money on their products. There are plenty of other options out there that actually value their customers and provide the service they promise.
Struggling to Get a Refund: PhotoSerge's 30-Day Money-Back Guarantee Falls Short
I saw that PhotoSerge offers a 30-day money-back guarantee, which sounded promising. But let me tell you, it's been quite a struggle trying to get my money back. I've reached out to them multiple times about problems I faced while installing my purchase, but I eventually gave up and asked for a refund instead. Unfortunately, it seems like they're not too keen on helping me out with that.
Beware of PhotoSerge: False Promises and Access Issues
There's been a lot of hype about PhotoSerge and their discounted offers to lure you into buying. The deal seemed too good to pass up, but once I paid for the products, I couldn't access them. All I got was a message saying I had a poor internet connection. I tried again, but for many others, it just kept saying "wrong password!" This seems like some shady business going on.
Disappointing Experience: No Presets Received, Poor Customer Service, and Refund Request Ignored
I bought the preset package like they said, but I never got the presets. They took my money, but no presets. I sent them an email, but they didn't even bother to reply. I demanded a refund, but still no response. This dude is a terrible businessman and a complete idiot!
Highly Recommend Serge Ramelli for Innovative Photography Techniques and Post-Processing Learnings
I've been following Serge for quite some time now and I just love his work. I'm proud to learn new and innovative techniques in photography and post-processing. Serge Ramelli is an awesome teacher from whom I'm learning my post-processing skills. I always use his techniques and tips in post-processing, and I have purchased most of his bundles which are amazing value for money. I would highly recommend Serge to the world of photographers for post-editing learnings.
Overview of PhotoSerge complaint handling
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PhotoSerge Contacts
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PhotoSerge emailssebastian@photoserge.com99%Confidence score: 99%support@photoserge.com98%Confidence score: 98%Supportshare@photoserge.com75%Confidence score: 75%
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PhotoSerge social media
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Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 03, 2025
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