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Customer Service

909 N. Sepulveda Blvd, 11th Floor
El Segundo, California
United States - 90245

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Complaints & Reviews

Oct 12, 2020

Model Mayhem — Unethical behavior.

So after being a paying member of this site for over 10 years. Modelmayhem closed my account after trying to...

Aug 19, 2018

Synesthesia Images Model Mayhem — creepy and unprofessional

Models beware!!! This man is not a professional, he will try to force himself on you! He claims to have a...

Aug 18, 2018

Modelmayhem — identity theft

Astrid Photos Aug 16 18 04:22 pm Hi there, I was wondering why my request to create a profile was denied...

Jun 05, 2018

Model Mayhem — photographer

Model Mayhem photographer, Zach Reynolds of Sarasota, whose username is ZR Media, is an old pervert. I wanted...

Apr 05, 2018

Modelmayhem — subscription changes without permission

I went into the hospital in late feb/2018 for some heart issues. Before I went in, I needed to take leave...

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Modelmayhem — model mayhem

“models beware!!! Many of these so-called mm photographers are nothing more than old lonely creepy freaks!!!...

Modelmayhem — pervert and sexual predators on mm

MM portfolio website is a Global portfolio modeling site, with hundreds of thousands of subscriber...

Model Mayhemterrible customer service, they protect rapists and do not let some people join the site

This site is dying and is not even liked by people in this industry for the most part. They are currently being sued in court for protecting rapists and knowingly withholding that information and continuing to allow those people to use the site and thus have more victims, while the admins play God against paying customers and kick out and block reputable users for silly reasons.

I was a high school graduate who wanted to try the site when I was 18, so while I had no professional photos I had shot myself yet I just posted some that I wanted to emulate, as well as some shots from my travels. Of course, according to their rules if you don't apparently have shots you yourself took of models they will not allow the profile. That's fine. The thing to do is convey that to the person politely and then allow them to rectify it at some point. Instead they were completely rude, did not adequately explain anything to me, and blocked my account from all future use, when I was only 18. Fast forward four years later as I forgot about it and got a college degree, and wanted to begin using the site again and this time I actually owned my own equipment and knew what I was doing and was ready to actually shoot professionally...I emailed them asking them why I can't use my profile and again...after 4 years of doing nothing wrong they rudely told me the same response in an email from 4 years before and said I could not use a profile with them. This was A. insane and B. Rude and C. in violation of their own terms of service which states they will allow someone 2x attempts for their profile to be accepted.

I then attempted to rectify the situation politely with them explaining the situation and how I am now an award-winning creative professional that did not understand the site when I was younger and have never had an issue with the law, a model, with my work, with anything in my entire life and they still not only refused me use of the site, but 3 different admins gave me curt and rude responses and would not change their stance or allow me to use the site.

This is the worst customer service I have ever experienced from any website and completely changed my mind on this site. I then read about these other allegations they are facing as well as seeing other users having also received unfair treatment and I have learned that this is not a reputable business that I do NOT even want to be associated with now that I know the truth.

Just use craigslist and if you are a pro, PortBox and avoid Model Mayhem at all costs. There are undoubtedly rapists and criminals currently using their site who are probably some of these same admins who treat customers poorly, with attitude, and do not even allow upstanding citizens to use the site based on a minor issue years previous. Treating people this way, and with the current safety issues and hypocrisy means...your business will become extinct as people do not want to be associated with such a dubious and poorly run "service". People see the truth, they see when they are treated properly and well, and Model Mayhem is not it.

I am actually glad they treated me this way so that I learned of all this and can inform others about their terrible behavior and prevent other people from using such an untrustworthy and possibly even dangerous site.

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    Modelmayhem — amateurs

    I can't say anything good about ModelMayhem website. There are many profiles there but most of them are not...

    Modelmayhem — fake profiles

    I am a photographer and I was searching for some models for my new project. I found ModelMayhem website and...

    ModelMayhem.Combeyond ridiculous

    I had been a member for over five years! I am a well known photographer, had over a thousand friends on my page. Few weeks ago I noticed that my account was shut down for no reason. I sent them an email asking what was going on and they told that one model complained about me. Actually I just asked a model if she would be interested in "explicit" work. When I asked why, they said that the word "explicit" meant "adult networking", which is supposedly against their rules. I replied that I didn't even know what "adult networking" is. But they do have an "erotic" category on their site. They actually deleted my account because I used the word "explicit" instead of "erotic"! These people are beyond ridiculous.

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      Model Mayhem — model mayhem review

      This website has no regard for its customers. After that reply I sent a lengthy but respectful response to...

      www.ModelMayhem.com — disrespectful & arbitrary treatment

      “Mayhem” means a life-diminishing injury like putting out an eye or severing a hand. Despite...

      The complaint has been investigated and
      resolved to the customer's satisfaction
      ModelMayhem.Com — sexual harassment

      I have been a member of modelmayhem.com for over two months and in that time I have gotten ZERO legitimate...

      Model Mayhemmiss treatment by mods

      I had multiple profiles for many years since 2008 before booted out by the childish, so called "mods". I had multiple 18+ picture of the day winners so I am an above average photographer who worked with 10s if not 100s of models. A few weeks after on of my 18+ winners it got deleted from my profile despite it stayed on the potd site. I put the picture back up to my site since it met all 18+ requirements with "M" Mature Material disclaimer. One of these so called "mods" started picking on me and threatening me. The next day my profile was deleted. This was a paying profile not a free one so I was offered not a penny refund. Basically, they stole my money. I would primarily blame the IB "Internet Brands" for such a miss conduct. I sent multiple pictures of Models as examples of pure PORN comparison to my deleted picture and no logical explanation was offered. This site administrated by absolute psychos. I don't know their age or credentials but when I reviewed some of their work, I was shocked to see how poor of photographer or model they were. I would strongly suggest no one to pay for this site. Get your free 15 picture profile and you'll be done. Use their data base and do not pay a penny. Or just stay away!

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        • Kh
          khloebutgone Dec 23, 2013

          I wanted to report Model Mayhem since they openly allow anyone to register an account and post anything that they want. They can post slanderous material about other models and it will remain on the website unwatched.

          -1 Votes

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Modelmayhemtheft by deception

        I joined ModelMayhem and payed their annual membership fee. Two weeks after charging my card, they closed my account, claiming MY Photos which I took myself were owned by another photographer. I was NOT permitted to show proof that they were my images. I asked for the account to either be reinstated or a refund given. They refused stating that it is in their terms and conditions that they do not give refunds EVER.

        Additionally, there is no phone number you can call nor no method of disputing. So now I have to go through the hassle of doing a chargeback with the bank to get my money back, as no services are being rendered for the funds. If they were a UK company, the SFO states this is Theft by Deception and would be able to prosecute; however, as they are a foreign company, we have no rights.

        Thank you for listening, and I hope this helps someone else to not lose their money.

        Best Regards

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          • Za
            zandria May 31, 2010
            This comment was posted by
            a verified customer
            Verified customer

            my original complaint became mixed up by the fact when i went on a similar web site to complain a photographer from mm found me and told me off. it's like they can treat you like crap and if you stand up for yourself they have a huge high school temper tantrum and bullies you to shut up.
            i do not think taking away my right to free speech is a sign of a legit business.
            i won't be surprised if someone here tells me off because i do not like model mayhem.
            i wonder why it's so important to attack people who are disatisfied with them and also how the mods are mods in the first place?
            please don't attck me here to. if you do you are a low down worm who has nothing better to do then be a monster. get a life... peace out

            0 Votes

          ModelMayhem.Comteam working on this website are horrible

          The website as idea is good. But the team working on this website are horrible. If you have a questions they will take between month - 2 months to get back to you. If you have issue ofcourse it will not be solved and the last thing they will say "it's your problem". They are so un-professional.

          They will ask you for money even though the website is free but the money will asked for to add you on vip so you can send and receive or contact more models. They just closed my account and they didn't return the money back. The reason of closing as they are saying it "that I was denied before by modelmayhem.com" which never ever happened.

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            • An
              AnonymousAn Jan 19, 2012
              This comment was posted by
              a verified customer
              Verified customer

              I too no longer have an account but i deleted it due to bullying after i put up a harmless opinion/question in the topic section.
              yes they are unprofessional!
              and after seeing this site i am glad i took my account down!

              0 Votes
            • eddyklein Jan 23, 2018

              @AnonymousAn GOOD THERE ALL SCAMS MODS SUCK

              0 Votes
            • Di
              Dissappointed(A) Oct 27, 2017

              The mods on Modelmayhem are extremely unprofessional and biased. After adding a photo (which I didn't know was prohibited), my photo was removed. Fair enough, however, I received 6 (yes 6!) consecutive, different messages from moderators on Modelmayhem telling me that its prohibited (re ONE photo) which I felt was really unnecessary and aggressive and I informed them to please not message me again re that issue... I then took great care in editing the photo so that it would meet their standards..

              However, a few hours after I had added the photo, it was again removed! (the reasons they stated was not true as I clearly edited everything out of the photo that they stated was prohibited in the first place!). It was a blatantly unfair move on their part. I can find no other reason for why my photo was deleted than reasons that must be biased - is it run by inflated ego driven teenagers who decide within a split second whether they like your photo (or perhaps you) or not?

              Then again if these people were so important they would be out in the industry - not hiding behind a computer running a wannabe site.. Needless to say I won't use that site again. Total waste of time

              0 Votes

            ModelMayhem.Com — 95% of the models are not really models and many of the photographers are not really photographers

            This site is a waste of time. 95% of the models are not really models and many of the photographers are not...

            Model Mayhem — manipulation

            This is not really a complaint. I just noticed a lot people shared their stories about why they were banned...

            The complaint has been investigated and
            resolved to the customer's satisfaction
            Model Mayhem — Industry secret modeling &techniques&

            I went to him for a "trade" shoot. Here are his following lies...and what he really means: 1. No, I...

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