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CB Hair and Beauty Salons Paul Mitchell 1270 S Vinnell Way, Boise, ID, 83709, US
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Paul Mitchell
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Paul Mitchell company logo

Paul Mitchell

1270 S Vinnell Way, Boise, ID, 83709, US
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1 complaint
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Working hours
Mon
9:00 am - 7:30 pm
Tue
9:00 am - 7:30 pm
Wed
9:00 am - 7:30 pm
Thu
9:00 am - 7:30 pm
Fri
9:00 am - 7:30 pm
Sat
8:00 am - 5:30 pm
Sun
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1:26 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Paul Mitchell - student allowed to remain enrolled after threatening the life of another another student

My son, Dominic Ewing, is enrolled in the barber program at the Boise location with 200 hours left to complete. On May 13th 2019 Haroon Mohammed, another student enrolled in the barber program there threaten Dominic with physical violence by assault, cutting with a knife, and expressing the desire to kill him. Haroon then told him to please " show up ". My son reported this to management and all that was done was a write up provided to Haroon Mohamed. What it this? My son doesn't feel safe there. He feels ostracized and now wants to transfer. What kind of environment is this school allowing. I have evidence of the messages because my son forwarded them to me. The messages were sent via messenger. What is Paul Mitchell the corporation going to do about this. My son is struggling to make something of his life. I want a response my name is Ada Luisa Ewing my contact information is [protected] email [protected]@ live.com address 860 Vindicator Drive apt 302 Colorado Springs 80919

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Resolved

On the night of May 16 when I submitted this complaint I also reached out to the school via social media to address my grievance to them and I received immediate response that I would be contacted the following day. On the 17th I did communicate with the school and they were aware of my grievance and immediately took steps to resolve the issue and remove the threat. There is a zero tolerance for the situation that I complained about and they took measures to ensure that my son would be able to finish his education and thrive. I feel assured that this will not happen again and I am confident of the schools policies regarding the safety and well-being of all the students and faculty. Thank you for resolving this in a quick manner.

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