Parking Management Company review: Parking violation

On 07/29/2026, I received a parking notice for parking in a public lot managed by PMC. I did not know there was a fee for parking, because the sign stated, “public parking”. This is confusing and a bit misleading to people, especially if they are like me, and do not park in the area. After I received the notice from PMC, I contacted PMC and requested a refund because I was serving as a juror. I gave PMC a copy of my jury notice. Long story short, in our conversation, the associate from PMC stated they would void the parking notice violation this one time.

It's been nearly a month, and I have not received email documentation or notification from PMC that the parking violation has been waived. Additionally, I scanned the parking notice today-August 20th, and it still shows a balance of $31.50. When you email the management, some of the email addresses are not current either, so the emails do not successfully transmit. I need someone in management to see this review and take care of it. I am giving this company one star, for not following through on their word. And truthfully, they don't deserve that one star, because PMC has not made any attempt to communicate with me at all. Please fix this PMC!