The Pampered Chef
Reviews and Complaints

Everything we have bought from pantry chief is trash I have now thrown out two more pieces

I'm a father with two wonderful children. They both on several times along with past guests, many friends and mutual friends have told me that my ex-wife, a pampered chef consultant uses me in many different circumstances in her shows, strictly not positive! It's been nine years now and afraid this will harm my children in many ways. She has climbed the business' corporate ladder and head office has no idea about her ways of slanderous demeanor. Totally unprofessional!

I called the 888 number to ask a question and the girl told me I had to talk to the test kitchen and gave me email address. Testkitchenpamperedchef.com
I have tried and get no web site listed like that.
PLEASE I would only like to ask and get answer. One of the things I purchased at my first Pampered Chef party is a round covered bake dish about 6 mos. ago and have never used as I didn't know how. A friend got me a Deep Covered Baker Apple Cake recipe off line. Since I have the small round dish, do I cut this recipe and the time in half? Thank You

They need to know who the consultant was because they need to know that it was legitimately purchased from Pampered Chef. Also, there are different warranty timelines on their products. All this could have been easily remedied if you just would have explained the situation to the person who bought the gift. I think that you were just being stubborn. I have called the company multiple times regarding questions and concerns they have always gotten back to me immediately and when they were unable to answer my question I received a call back within hours from their test kitchen. Pampered Chef is a great company with top of the line products.

I received a Christmas gift. PC could look up the address it was sent to, the shop number. So they could see where the gift came from and the party. All I wanted to do was exchange it. I never used it or opened it and it was less than a month from receiving it.

They wouldn't do it. I own hundreds of dollars of PC. That is the last item that will come in my house. I will never buy from them again.

Love Cutco, bought their knives in 1976, still have them, still sharp. And I use them everyday. My pans which I bought from them have disappered. My family loves them so much they sneak away with them. And they also are still receiving everyday use.

Yep CUTCO wins.

Cutco Facts (look it up):

- Same company, same factory that made the famous KABAR utility knives for the United States Marine Corps.

- Hand sharpened in Olean, New York, home of one of the first skilled craftsmen that immigrated into this country.

- Featured on Modern Marvels, which featured the CATRA test that Cutco does to back up their claims that their knives are the SHARPEST in the world, not one of the sharpest.

- Potential customers have the chance to have a sales rep coming to their OWN HOMES, and try out the product for themselves, BEFORE they make the decision to buy.

- And when they do buy, they get half month worth of UNCONDITIONAL return guarantee. And free sharpening for life, and beyond, which means you can give it away, pass it down, and still have the guarantee. No other company I know has this kind of ridiculous if not borderline stupid guarantee.

- Price comparison: Cutco Chef's knife's current price: $103. Pampered Chef: $73? Repeated rope tests demonstrate that Cutco knives are sharper than Henckels knives that customers own.

- Vector Marketing is made up mostly of college students who do Cutco temporarily on summer vacations.

I am a new Pampered Chef Consultant and I can honestly say that I have had no problem with them. I too had to apply for their debit card before I could get the website. When you apply for their debit card it states that after 5 days you can call the 800 number that is given to you when you apply and they can give you your number over the phone. You don't have to wait to get it in the mail. I got my number, and got the website all in the same day. It was very easy to set up the website. If I have any questions, I just call or e-mail my director. deullace - weren't you recruited by anyone? I'm not really sure what your problem is with setting up the website. You don't need to know anything about HTML. Bad-mouthing their products just because you don't or won't contact your director is not very professional and maybe it's just as well that you don't become a consultant. I think you are the one with the problem and not Pampered Chef.

Oh for God's sake...CUTCO? REALLY? are you delusional or just trying to sell that crappy, defective "cutlery"...and it's so inferior it doesn't even deserve to be called "cutlery" by the way. Over inflated prices, over inflated and FALSE statements about the quality and DECEPTIVE SALES PRACTICES! How do I know? I got completely scammed into trying to sell this worthless junk. The only money Cutco is making is from their exhorbitant rep fees. I now work for Pampered Chef and proud to say that in my 17 years with the company, I have NEVER had a quality complaint. Do NOT buy Cutco, and deullace...stop whining and WORK your business and quit expecting others to do your work for you while you cry your eyes out because the money didn't simply fall into your lap. I've put 5, THAT''S F-I-V-E children through college with Pampered Chef so take your whining, lazy, ignorant self to some other company and guess what you'll get? Exactly what you get now...nothing! You didn't realize you would actually have to work to get money? What planet do YOU live on? Cutco? You people crack me up!

I cannot even get help from Pampered chef to setup a website. I have to use their website and their debit card, however until they decide to process my request for the card I cannot get the website, so since I travel a lot my hands are tied and I cannot begin selling any products to meet the deadline they give you to get the extended access. This is a terrible company with rotten customer service to those that are paying to sell their products, I can only imagine how terrible they treat someone that just buys a single item. Run from this company and avoid using them at any cost. I am trying to get my money back now and will never ever use their products or encourage anyone else to do so either.

that is so funny.

we are not talking about knives we are talking about COOKWARE.

and a HUGE Cutco cookware is $1500 - $1700 with up to $300 of free stuff.

guarantee IS DEFINATELY BETTER!

No need to worry about reciepts or WHO you bought it from (LOL)
No need to worry about reprinting or limited warranties (LOL)
You don't need to track down anyone. Just go to Cutco.com

They have a FOREVER GUARANTEE . all you need is to have to product to exchange or return for a new one.

It applies to EVERYONE, not just the person who BOUGHT the item . (so you can pass it on through generations or even give it away as an anniversary gift or birthday, or wedding gift)

Cutco DOES NOT PLACE ANY RESPONSIBILITY ON THE CONSUMER TO SHOW PROOF OF PURCHASE.

With ANY SUCCESSFUL TRUE, AND HONEST COPMANY, they will have all that information. but like i said even if the products were given as gift THEY CAN EXCHANGE FOR A NEW ITEM! NO QUESETIONS ASKED.

LOL you're so funny...

Cutco is NOT the Cheapest nor the most affordable knives! $2000 for a set of knives is rediculous. And unless their guarantee is BETTER than LIFETIME, I'm not sure what you are talking about.

FYI - Pampered Chef knives have a LIFETIME warranty. Simply KEEP your receipt. ALL of the return information, including address and phone numbers are listed on it.
Better yet, simply contact the consultant you purchased them from and they can help you return it WITH YOUR RECEIPT. Or any consultant can help you with the information listed on your original receipt.
As with ANY product that you purchase with a lifetime warranty, it is the responsibility of the consumer to show proof of purchase.

I have been with Pampered Chef for over 14 years and have returned various items for various reasons for customers. NEVER have I been told or had to tell a customer that their warranty was void if the product was scratched. That is simply not true. The product will obviously show normal wear and tear when used.

Lastly, ALL Pampered Chef products are guaranteed for a minimum of ONE complete year (except for glass dishes - 30 days on those). If you are dissatisfied, it does not perform correctly or is defective within that first YEAR, Pampered Chef will replace, exchange or refund your payment - with your original receipt.

Simply keep your receipt or remember who you purchased your products from and they can reprint your receipt for you.

If you have any questions, needs or concerns, you are more than welcome to contact me: Heidi [protected]. I am more than happy to help you or place your order.

There is an even better company, with better products, and a BETTER guarantee.

Did you know that i called pampered chef, and asked them about their guarantee...

They said that it only covers defects, and the guarantee is void if the product is scratched and if the consumer does not follow the EXACT cleaning instructions for their products.

I researched and found that CUTCO (a company that helps college students with all sorts of scholarships) has the BEST products, with the best guarantee. A rep came to my house and did a presentation. She travels through many states to do demostrations and sell CUTCO products to pay for her college (she is studying to be a child phsycologist).

Her rep number is [protected], and her phone number is [protected].

This company has the biggest sets available for the CHEAPEST most affordable prices. They offer payment options with NO INTEREST charges.

Hope my information was helpful.

Lucy.

Are you looking for a consultant or a store? I live in Pitt County and I know a few consultants.

Becky

My pizza stone has been well seasoned and I've taken excellent care of it for many years. However, it has become very STICKY in parts. The last items I baked on it was breaded fish filets. I've tried a plain scrubby, a putty knife, but so far, nothing has worked. What can I use ?

There are lots of reasons to complain about a multi level marketing company that takes advantage of its representatives. Using polycarbonate is not one. If you've seen a scare story or study showing it's bad, you won't like any other plastic being used. PC is the highest quality plastic you can get. If you dive into other plastics you will not want to use any at all.

I have a white lemon squeeze and it is discolored and has been chipping the paint has chipped off from the handle and at the connection.

I can be reached at [protected] or by email bylle1@aol.com

I think you over-reacted in this. You stated that you wanted to return the item. They said you couldn't becuase it was past the shipment date. You then asked if the product contained Polycarbonate. They told you that it's their policy that they do not dislose the composition of our products. At that, you simply should have tossed the pitcher in the garbage. Threatening a multi-billion dollar company was...how can I say...childish.

From what I read here, I would continue to use The Pampered Chef line. and was thinking about selling it myself. But my four kids keep me running.