The complaint has been investigated and
resolved to the customer's satisfaction
PageFree Publishing CompanyNon payment of Royalties

I initially signed a contract with PageFree Publishing in mid October 2006 to publish "I Need Therapy"
I paid $399.00 for the basic package, submitted my manuscript and I was promised to have the finished product back in my hand within 30 days.
That didn't happen, after six weeks I began emailing the president of the company, Kim Blagg. I was given one excuse after the other as to why my book wasn't ready.
After much stress and countless emails later, I finally received the finished proof of my book on January 18, 2007, three months after I initially submitted my manuscript.
It took another two months to work out the corrections. I received my first book by Federal Express March 19, 2007. To say that I was extremely disappointed was an understatement.

The book looked cheap, amateurish, and poorly put together. Some of the pages were coming apart from the spine. It looked as if I had gone to my local print shop and had this book printed.
I immediately emailed Kim Blagg and expressed my displeasure with the book. She replied back that I had a case of what they in the business called " dream reality" Which she explained and I quote (as transcribed from email) "When an author publishes their book, they create a vision in their mind of the finished book, and everything that goes on from that point forward. They might miss details in the process or not understand what aspects are controllable, and when the finished product is in hand, it doesn't match their mental vision."

She did, however agree to replace the book proof with another book of better quaility since the pages were falling out.
But get this...when I received the replacement copy it was someone else's book (Gilbert Asamoah) Harmony in the Body, with my cover on it! Published by AuthorHouse, I still have this book by the way, it has been an inspiration to me.

I was so upset and disappointed, I decided to scrap the manuscript, chalk it up to a "you get what you pay for experience" and start over from scratch. I sent Kim a polite email telling her that in my excitement to have my book complete obviously I had overlooked some important issues, this book was something that I had put a lot of time and effort into and I expected it to be to my satisfaction before making it available to the public, therefore, I wanted to withdraw my book from the printing process until I made the necessary changes.

I decided to republish my book with PageFree against my better judgement mainly because I wanted to keep my cover and they had the rights to it, also because after going through so much the next go round just had to be better.

I retyped my manuscript...all 30 plus thousand words and re-submitted my manuscript on 05/04/2007. This time paying for one of the more expensive packages. I selected the "Paperback Preparing For Bookstore Package at a cost of $1, 799.00 I also paid $350.84 for In-Depth Editing for a total cost of $2, 149.84

I was once again, given a time frame of about 30 days for completion. On June 11, 2007 I gave a follow up email to touch bases and see how things were going. I got no reply.

On June 18th I sent a second email in which I was very upset and conveyed as much to Kim.
Kim replied that "They'd had considerable equipment problems-computers were down for a week after lightning rendered the main drive corrupt and put out their central air-conditioning, which added to delays. But everything was back on track and she would have my proof to me shortly."

On June 21st, I emailed Kim again to express my displeasure at the delays and told her that I decided to republish with them against my better judgement and I should have gone with my second choice, Trafford and asked what did "shortly" mean.

She replied back and I quote "It means this week, Glenda-you'll have it before the close of business on Friday. We appreciate your patience with our equipment delays. Thank you for writing. (Oh, and for the record, you wouldn't have liked Trafford. A) They have no distribution and B) They charge more - we get their ex-authors all the time. You made the right choice.)

I received my supposedly "new" book proof later that same evening. And get this, it was the same manuscript that I had initially submitted to them back in October 2006! Nothing had been changed, no edits had been done, it read word for word as it was originally submitted in Oct 2006. After expressing my anger to Kim with a few choice words, she replied back and apologized saying that she had overlooked that I'd paid for an In-Depth Edit, but she would complete the edits immediately and resend the proof. I had waited 48 days for something that Kim Blagg completed in one night.

After all the revisions were finally made, I signed off on the proof.
After all the stress, aggravation and frustration, I finally received my 10 free authors copies of my book a few days later. Immediately, I found additional editing errors, and contacted Kim. Her reply was "Oh well, you signed off on it, so it's yours."

It has been a long hard, tiring journey with PageFree Publishing and here I am today 14 months since the re-release of my book "I Need Therapy" and I have yet to receive one dime from PageFree in royalties.
Nor have I received any sales statements or royalty reports. When I contacted Kim Blagg severa months ago in reference to royalties due me, she replied that I had not earned enough in sales to receieve the prerequsite $25.00 which I know is untrue.
How many books must you sell in order to earn $25.00?
When I requested a sales report, she said that only the publisher was priviledged to that information.

I know that my book is selling, I have 8 active web pages and readers who report daily that they have purchased my book from various outlets.

I have given Kim Blagg and PageFree Publishing every opportunity to right their wrong doings to no avail.
It is my intent to warn authors, aspiring authors, and writers not to choose PageFree Publishing for their publishing needs.


  • icenekoboy Oct 11, 2009

    I'm in the same ball game now that my eyes of stubbornness has been opened. Editing and taking up valuable money that I didn't have much of. Yeah my book Talon's War is out on Amazon and all that but I never can make it be in book stores. Nor I want to pay an extra $500 to make my book returnable. I've already put into the publishing process about 1, 000. It was even a basic paperback that ended up costing more. Yeah I paid for the extensive editing and when I got the so called proof I found tons of much needed paragraphs missing from it. So I told them it wasn't edited right and they said that I could pay something amount of each word to have it edited. So I found, corrected and edited the proof and sent it to them. I had to fork over about $300 in extra editing. Even after that second proof there's editing holes in it. I signed off on it and so I got a free copy. I read through finding more editing problems. I didn't want to pay extra to get it re-edited because I'm tired working on my book. So I let it be but when they put my book on ingram and amazon did they ever tell me that they did? No I found out a month later that they did.
    It took as I said before from 2006 to 2009 to get it finished. Now I got figure out where to publish my other books of the series that I'm writing. I never once received any money for it. I know my book has been selling but when I ask them continually about how many books has been sold and how much profit I'm getting they would just point me to a web page on their website about royalties.

    0 Votes
  • Ma
    Marie McBeth Jan 05, 2010

    Is there anyway to get royalties form these guys? I've been trying to find them since 2008 and my book is on thousands of websites and too. But Amazon will not give me any information about how many they sold- only page-free. I feel so used and upset. Anyone with nay info, please contact me at [protected]

    0 Votes
  • Da
    Daniel H Patterson Jan 19, 2010

    PageFree is now doing business as

    0 Votes
  • Da
    Daniel H Patterson Jan 19, 2010

    Sorry Folks, that's
    Owner: Gary Blagg
    You can likely expect the same type of outright fraud, and incompetence from
    Thank you

    0 Votes
  • Wo
    WoodIslandsPrints Feb 25, 2010

    Incompetence is one thing but blatant shapeshifting is something else! After sob stories of forgetting because Gary had a heart attack and messed everything up, as well as a lengthy "fix" by an outside accountant that resulted in one royalty payment and then several bounced checks, the picture begins to take shape. Failing to get answers to phone calls and emails reveals when one has outlived one's usefulness to them!

    0 Votes
  • Ve
    Very Unhappy Author Mar 04, 2010

    Pagefree Publishing never sent me any correspondence by way of royalties, a yearly report of books sold and they certainly never told me they were going out of business. My book can no longer be bought and Pagefree never once notified me of anything.

    I paid Pagefree nearly $2000.00 to publish my book, which included marketing, editing, and a $500.00 charge to have my book returnable, another scam, not to mention my book was supposed to make it's way into a catalog. I never received any information on any of the "Options" I purchased and never received any marketing. My book was publish with my cover design, and now I'm told I can purchase my books files. Seriously, I paid Pagefree for services they never ever produced and now they want to charge me for what I paid for?

    I will be filing a law suit against this company and finding a way to go after their property. They are crooks! They need to be shut down for good! To take people for their money and not provide services is against the law, not to mention criminal. I'm sorry I ever did "business" with this company. Oh and, Publish and Market is their "new" company, although they are hiding and acting as though it is completely different.

    I think it time for the Blaggs to hang up their hats and look for regular jobs, this is an industry they failed at and became criminals.

    0 Votes
  • Mi
    millajangwon May 28, 2010
    This comment was posted by
    a verified customer
    Verified customer

    Are there enough people interested to file a class action against these guys???

    0 Votes
  • Ab
    Abetastic Jun 02, 2010

    Guys! It looks like a LOT of us have been ripped off, I am all for a lawsuit! Post your contact information so we can get in touch with one another. You can reach me at abram.[protected]

    0 Votes
  • Ab
    Abetastic Jun 02, 2010

    Hey guys, it looks like a lot of us have been ripped off by this company! Let's get together and seriously consider a law suit! Post your contact information on here so we can communicate with each other.

    email me at abram.[protected]

    0 Votes
  • Di
    disappointed author Jan 14, 2011

    Hi all,
    I did not expect that I am not the only who never got royalties from Page Free Publishing...Same guy, same team, same explanation that I never made $25 to cover their expenses..No access to royalties papers or reports. At the same time I see that my book is sold as "used only" on Apparently people bought that book..
    If someone takes the initiative for a law suit- I agree as well.

    0 Votes
  • An
    angry renter 8 Mar 05, 2013
    This comment was posted by
    a verified customer
    Verified customer

    I was ripped of by renting a house from this person. I will also join in a lawsuit. I am currently have a suit for slander. I also have her current address and phone number.

    0 Votes
  • Ng
    Nguyethomas Dec 20, 2015

    I reported page free to the police department in Michigan and told that Gary Bragg had a heart attack and passed away. I don't know if this was true. Gary stole 9000.00 from me for publish the book. It's about time to do something about these crooks. I haven't receive any royalties from my book either. Please let me know if any action to these crooks protected under the law. Thanks
    My email is [protected]

    0 Votes

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