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PacSun / Pacific Sunwear of Californiastill haven't received my refund after 2 months

I returned something in August it is now October and still no refund. I have called numerous times and told it will be sent to their escalation dept. and nothing happens. I get emails saying your refund will be sent to your credit card in 5 business days and it never happens. I send emails and get a response that has nothing to do with my complaint. Going to file a complaint with BBB.

  • Updated by cdw12, Oct 02, 2019

    THIS IS WHAT I WAS SENT FROM PACSUN AND STILL NO REFUND YET, OVER 5 BUSINESS DAYS
    IM GOING TO CONTACT BBB
    Your order is being refunded. Please allow your financial institution up to 5 business days to process the refund back to your original method of payment.

    Refund Details:
    Order: [protected]
    Item(s) to be refunded:

    [protected]-0006-424 ANTIQUE LIGHT INDIGO 32W X 32L: 1 at $-48.21

    Merchandise: $-49.95
    Tax: $-3.26
    Shipping: $0
    Total Refund: $-48.21

    Kind regards,

Cd
Oct 02, 2019

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