SUBMIT A COMPLAINT

[Resolved] OvymediaI did not purchase a so called membership

5
K Jul 04, 2019

Was on a regular site and was asked to fill out a survey indicating I would be given a gift for my time but I would have to pay shipping . The survey was filled out and items were displayed, one was chosen and credit card information was entered for shipping. A pop up scam came up for what appeared to be magazine subscriptions Not being interested I exited the site. My bank account was charges 1.02..

  • Ovymedia's response · Jul 09, 2019

    Hi Keith,

    We're very sorry to hear about your experience with us. We are an online library that offers monthly access to thousands of ebooks, audiobooks, music, and more!

    As we do not have sufficient information to access and review your account, please contact us at [email protected] One of our dedicated customer care specialist will be more than happy to assist you.

    Best Regards,
    Customer Care

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

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