LockTrust Customer Service Phone, Email, Contacts

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1.0 2 Reviews

LockTrust Complaints Summary

0 Resolved
2 Unresolved
Our verdict: Engaging with LockTrust at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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7:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

LockTrust POS Merchant

Where do I begin? I was befriended by a woman named Gina Leblanc who promised that her technology was revolutionary and would help save my company hundreds of thousands. All went well for a few months and then I started noticing vague charges, later, unauthorized charges. When my accountant rallied the numbers, we realized that we had been scammed out of upwards of $5, 000.00! Now Mrs. Leblanc won't answer calls after our last rude encounter she showed her true colors and reduced herself to using derogatory language she called me the "N" word! I feel so ashamed that I allowed myself to get scammed by such a lowlife. Of course now that all is said and done I did more research and found a string of failed businesses by this same woman, Drakebook modeling, scooter company, a fake charity called project dreams, all with abysmal financial records and a history of negative reviews for guess what? FRAUD AND THEFT! I feel so silly for getting scammed like this!

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10:09 am EDT

LockTrust locktrust scammed one of my friend by not completing the payment of around $30000.

Gina is one of the Team Member from the LockTrust, Inc. who I and my friend met for his business.

LockTrust offered us a great Payment Processing offer and set up the account for us.

For Initial small payment, we did receive the payment for that...

Later when we started using this payment processor for larger payment for our second line of business, they ask as to work out on a deal, they would dispatch larger payment for lower processing fees.

My friend was the decision maker and he went ahead with it.

But for our first batch of payment for $30000, they delayed it and when we were trying to reach them, they asked us to wait for a week.

A week went by, then 2 weeks and then 2 months...

We haven't received out payment yet. And now they are out of communication.

My friend is frustrated and hence I had to write a report for them here.

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Is LockTrust legit?

Our verdict: Complaints Board rates LockTrust highly, signaling it as a legitimate option for users seeking reliable services. Despite this endorsement, the 0% resolution rate for complaints about LockTrust raises questions. Diligently reviewing LockTrust's client feedback and resolution practices is recommended for those considering LockTrust's services, ensuring a comprehensive understanding of its legitimacy and commitment to customer satisfaction.

LockTrust earns 83% level of Trustworthiness

Excellent Trust Notice: LockTrust near-perfect at 83% trust. Use with confidence, maintaining usual caution.

We found clear and detailed contact information for LockTrust. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows LockTrust website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats. you are considering visiting, which is associated with LockTrust, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The may offer a niche product or service that is only of interest to a smaller audience.
  • LockTrust protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • We conducted a search on social media and found several negative reviews related to LockTrust. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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LockTrust contacts

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1800 573 2658


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