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Overnight Genius

Overnight Genius review: Unauthorized billing! 53

D
Author of the review
12:00 am EDT
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I too ordered a complete 3 disc set on Mastering E-bay from Overnight Genius for $4.95 shipping. There was nothing in the Terms & Conditions saying I had ten days to look it over. When I checked my bank account, Overnight Genius charged me $76.41, I called them to tell them I haven't even opened the box yet and would like to send it back and get a FULL refund, I was told NOT to send the discs back and that there would be no refund no matter what. I was basically told over the phone that I was ROYALLY SCREWED out of my money. I think we all should SUE these ba***rds together!

Update by Damian Bosworth
Oct 13, 2007 12:00 am EDT

I ordered a complete 3 disc set on Mastering E-bay from Overnight Genius for $4.95 shipping. There was nothing in the Terms & Conditions saying I had ten days to look it over and decide if I wanted it or not. When I checked my bank account, Overnight Genius charged me $76.41, I called them to tell them I haven't even opened the box yet and would like to send it back and get a FULL refund, I was told NOT to send the disc set back and that there would be no refund no matter what. I was basically told over the phone that I was ROYALLY SCREWED out of my money. I think all of us who have been SCAMMED by Overnight Genius should get together and SUE these ba***rds.

More Overnight Genius reviews & complaints

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53 comments
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cc
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May 31, 2008 8:38 am EDT

They suck! One CD for second unauthorized payment for $85.71! That is against the law to send an anauthorized second bill

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Mad
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May 14, 2008 9:37 am EDT

Yup, me too. It was actually coded "Debt Snap", but it is the same company.

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scalla
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May 02, 2008 7:40 pm EDT

Almost $300 trying to get back

Overnight Genius
Rising Star Learning
6899 Winchester Circle
STE 103
Boulder, CO 80301
Overnight Genius
[protected]
customerservice@overnightgenius.com
aaron.bailey@overnightgenius.com

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Adam Jerman
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May 02, 2008 3:43 pm EDT

the same thing happened to me I payed the shipping and all that and then I go to check my account and theres 76 dollars missing. I never got anything that would let me confirm this payment. I called the number and the representative was very rude and told me I could not get my money back but the transaction had not gone through on my account, and I was told I could not get a refund. We all need to turn to the BBB and sue this company for all the scams they pulled over on poor people. I would like to start a group to help bring them down, if intterested email me at arj90@aol.com I need everyones help to bring this scamming corporation down

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Justin
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Apr 11, 2008 11:22 am EDT

This is just like any other scamster company. I don't know anything about the product, I just know I havn't been screwed by them at all. I've had a positive experince with customer service.

You gotta play it smart on the internet though. Never use your personal credit card. Use a recharable one or a virtual credit card through paypal.

Also there is a policy where to have a trial, you have to have the product at your house. You have a certain amount of days to cancel. To cancel you have to get a RMA from the company, and then send your package to them. I just did that and it was canceled, received a cancelation email and everything.

Not preaching, hopefully helping. I always use paypal virtual cards. Its free.

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clyde.carson
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Mar 25, 2008 6:02 pm EDT

my teenage son was duped by this company, possibly via a 3rd party site. i went to the site and everything makes you think you are getting software at a low price. you have to dig into the fine print to discover you will not only be charged for the intro software, but you are signing up for a monthly subscription. it's totally deceptive and their customer service is unapologetic. is this the only way they can get people to buy their product? has anybody had any luck in forcing the issue?

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SONJA GEORGE
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Mar 24, 2008 5:59 am EDT

Rip offs. Rip offs.. not only can I get this stopped.. Phone numbers.. [protected] and [protected] uses robot answering.. and put on hold for hours.. to rip off on phone bills.. and apparently even ripped off on high charge for stuff I can not get stopped.. of $85.25 .. this is being reported to every Better Business Bureau possible..

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lonnie g. holmes
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Jan 28, 2008 3:44 am EST

I have all of your cd's and need to send the last i recieved back and get creidt on my visa card thanks gordon.

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Sarah Burnell
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Jan 07, 2008 5:55 am EST

I had the same problem with an unautherize charge, and here is the kicker... I never signed up for it, the just started showing up shortly after I had bought a new computer. I thought that it was junk mail. I had saved them just in case and found out that my account had been charged $78.41, this chage led me to be short on my rent this month, and I have a new baby that I am careing for, I can't afford what they are doing to me. I have tried to contact them several times with no luck, they say that I need to call during the hours of 6am and 9pm... I called at 8am and again at12pm and then again at 3pm. I need help to stop this if anyone out there has advise..I'll take it!

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Ronald A Snell
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Dec 08, 2007 6:58 am EST

I had the dame problem, but before I realized it I had three boxes sent from them and m bank card charged without my authorization. If I had known they were going to send these courses with out my authorization I would not of sent for the first ones. Also I was supposed to get a dinner for two at my favorite restaurant, which I have never received. Does anyone have the solution to clear this matter up. If so how do I do it. Thanks for your help.

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Stephen W Running
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Oct 29, 2007 9:08 am EDT

Stop sending any more of these overnight genius; I have received the ones that I wanted. I will not authorize payment for any more of these.

Thank you for your anticipated cooperation, Stephen Running. I will send the cd courses back and I would like the charge reimbursed to my credit card. Please respond to this e-mail so I will know what is going on.

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anita winchester
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Oct 03, 2007 1:15 pm EDT

I keep having them send Overnight genius CD course to my home and charging me 78.41 again and I cannot reach them to tell them I am not ordering these things and to give me my money back. I am on a fixed income and do not have the extra money. This is a scam and I can send the boxes back if I have the address and I want my money to be put back in my checking account.

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William Parsons
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Oct 01, 2007 10:02 pm EDT

I had the same thing happen, $6.87 charged the end of June this year and then I got hit for $78.41 in early July.