Outdoor Research’s earns a 4.5-star rating from 4 reviews, showing that the majority of outdoor enthusiasts are exceptionally satisfied with their gear.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
Mixed Experiences with Outdoor Research
As someone who loves outdoor adventures, I've had mixed experiences with Outdoor Research. While their gear is innovative and well-designed, the customer service can be hit or miss. Some customers have praised their outstanding service when it comes to warranty claims, while others have expressed frustration with issues like poor delivery systems and unresponsive customer support. It seems like the quality of their products shines through, but there are definitely areas where they could improve to provide a more seamless experience for their customers.
-
Pros
- Innovative gear designs
- Durable, high-quality materials
- Extensive product range
- Strong sustainability commitment
- Excellent warranty program
-
Cons
- Premium pricing limits accessibility
- Limited brand recognition vs giants
- Narrower product range than competitors
- Potential supply chain disruptions
Is Outdoor Research legit?
Outdoor Research earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Outdoor Research has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
A long registered date for outdoorresearch.com can be seen as a positive aspect for Outdoor Research as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
The age of Outdoor Research's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Outdoorresearch.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
We looked up Outdoor Research and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
Outdoorresearch.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
About Outdoor Research
Here is a guide on how to file a complaint against Outdoor Research on ComplaintsBoard.com:
1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account, create one to proceed.
2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the title:
- Summarize the main issue you have with Outdoor Research in the 'Complaint Title' section.
4. Detailing the experience:
- Provide detailed information about your experience with Outdoor Research. Mention key areas of concern, any transactions with the company, steps taken to resolve the issue, the nature of the problem, and the personal impact.
5. Attaching supporting documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filing optional fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it.
8. Submission process:
- Submit your complaint by clicking the 'Submit' button.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Follow these steps to effectively file a complaint against Outdoor Research on ComplaintsBoard.com.
-
Outdoor Research contacts
-
Outdoor Research emailsccpa@outdoorresearch.com98%Confidence score: 98%vip@outdoorresearch.com98%Confidence score: 98%info@outdoorresearch.com98%Confidence score: 98%Supporthr@outdoorresearch.com97%Confidence score: 97%Hrprosales@outdoorresearch.com97%Confidence score: 97%Communicationorders@outdoorresearch.com96%Confidence score: 96%Salesgroupsales@outdoorresearch.com96%Confidence score: 96%Saleswarranty@outdoorresearch.com95%Confidence score: 95%
-
Outdoor Research social media
AllOutdoor.co.uk
5 reviews
Campground Membership Outlet
14 reviews
Ultimate Survival Strategies
16 reviews
HikeIt USA/Trak Racer USA
3 reviews
Geembi
10 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!