Ultimate Survival Strategies
reviews and complaints

They have been billing me for 39.95 for over a year and I was not aware because my wife monitors our card and she thought it was something I had joined. Turns out she ordered a $10 item and in the small print it says they will also send a newsletter (Which we never get or got) and bill us $39.95 a month unless we personally discontinue it. The billing continued for many months until I questioned my wife about it. Then we found out what was going on. Wife called our credit card and filed complaint. We also stopped the credit card and are getting a new one. People need to file complaints with the Better Business Bureau (BBB). Check this link to find them or about other ongoing scams. https://www.google.com/search?client=firefox-b-1-lm&q=better+business+bureau&dlnr=1&sei=FIaAZPS6BYGqptQP6_GlkAo (They have a Scam Tracker on the BBB site as well) we will attempt to get some sort of refund but I have little faith that will happen because it was more of a Trick then a scam if it was in the fine print which most people do not see or overlook. One time we did receive a full refund from a Company when We threatened to contact BBB about them. That is what BBB is there for. To warn us and look into our complaints in order to expose these fraudsters and Tricksters. I see now that BBB has them (Ultimate Survival Strategies) on file. I am filing a personal complaint there and see what happens anyway. I will use BBB to research anyone I suspect before making a purchase in the future. I suggest you bookmark the BBB site for future Reference. Good luck and let us lean from our mistakes.

No support for their products and their customer service representative was very rude. Buy at your own risk!

Company is a scam, products are junk and definetly misrepresented! Make sure to keep an eye on your account for UNAUTHORISED charges.

The company has a scam that after you purchase an item they start billing you for $39.97 per month for a bogus membership that was never authorized. From

I ordered a laser sight for just under $25, my credit card was billed, but I never received the product or even an acknowledgement. Avoid their offers, as they are a scammer.

scam. haven't received my order and called 5 plus times with no response. I have called my credit card company to cancel this "company" from being able to charge any more (as it seems to have happened with others). DONT BUY FROM THEM!

Is the worst internet transaction ever had .This Company continued to charge $39.97 to my credit card without my approval. This issue has caused problem with my credit card billing and I hope does not cause issues with my credit rating. Will not be told this was a mistake.

Ordered 03 03 said 48 hours now 08 called mixed up at warehouse wait another 48 on disability can't afford to lose 90 dollars pretty sure I've been ripped off what can I do y hasn't any government people shut them down isn't right so pissed off please help a poor 62 old man

I ordered the red dot laser sight a month ago. I have been getting the same response about the warehouse issues. There has been no follow up from them regarding my order even though my card has been charged. Sounds like a scam to me. Will be calling to see if I can get my money back.

When you make an online purchase there is a hidden subscription that charges you $39.97 for basically a flyer. Not disclosed up front or made aware during purchase process... just thrown in. Totally taking advantage of online buyers . Found many others taken advantage of and that company just says it was on the order. Total scam

False Advertising! Shipping within 48 hours. Going on a week. Contacted company and told there was no more product available. When I purchased the product it was indicated that it was immediately available and would be shipped in the 48 hours. Now told, it could be days, possibly two or more weeks (maybe), before delivery? Read reviews, ComplaintsBoard.com shut them down!

Ditto to all the above complants. Don't order from them We noticed unauthorized charges of $39.97 a month... TWICE in some months. My husband did tell them that he didnt want the newsletter. they told him it was cancelled. Definite fraud. Can't get a hold of this company. The order was actually thru another company *** . They are hosting a fraud company ***.

I was somewhat pleased with the red dot sight I ordered. What I didn't know was that I would be getting an ongoing charge for $39.97 each month. I wasn't until 5 months went by that I realized what was happening. When I jus tried to call customer service, I was asked to leave a message on their voice-mail. Needless to say, I am extremely upset that I can't even get a live person on the phone to cancel this charge. I am surprised that only 8 people have reviewed this company through the ComplaintsBoard.com. Someone ought to file a cease and desist order. Maybe i will!

Same issues as noted in previous reviews. I bought a rail mounted light. What they delivered was a piece of junk not worth 25% of the purchase price. Then I start seeing charges for $39.97 per month. I called and spoke to Hanna who stated that for the discount price of the item (again, item was junk and not worth the so called discount price) I had agreed to be billed $39.97 each month for a news letter. This authorization is clearly not well explained or shown. Also, the newsletter in no way justifies anything near the price they charge. This place is nothing but a scam. Do not buy their products.

I bought 2 of his Pro-Tech Outdoors Fits Beretta with Laser. When I placed the order there was a statement that you can cancel the Magazine at any time. I cancelled before I made my purchase. They sent a magazine with the lasers that I did not ask for. Now they have charged my Credit card for $43.27 for a magazine. My purchase was on November 12 and then on the 11th of November they charged me $43.27 for the magazine that I had stated I did not want. I have Amazon checking into this. Once I decided to check the ComplaintsBoard.com I found this guy is a crook and people are being charged over and over and can't get him to stop. My suggestion is first don't buy anything from this guy and second change your Credit Card NOW. If I have to I will have my Attorney take care of this. I gave him a one star.. but he doesn't even deserve that.

I ordered lasor gun sights at mycrisisgear.com and they began to charge my credit card $39.97 a month in Sept. 2020. As I had problems while ordering, I got five sights instead of the 3 I wanted so when more than one came I thought it was for the difference in my order but I did not get a statement from them or receipt of purchase. For several months i tried to contact them and find out what the problem was. A few months ago I was able to talk to them by phone and they said they would stop the charge to my credit card. I was also getting a magazine INSRA . It had in the mail and had no idea who was sending it. There was no place inside where I could find out the cost of the subscription but the only address in the magazine of any kind was a link to mycrisisgear websites, and then I found out today it is not a 'magazine', but it is called a 'newsletter' which I never subscribed to and since Sept. 2020 has cost me $39.97. I would never have agreed to such a pay that much for a subscription and feel the company is totally unethical and fraudulently, or certainly unethically got me into this. Since the INSRA 'newsletter' is sent to 'members' I tried to logon to the website but it could not find me as a member. If not a member I should not be charged as one as I've been told today that I became one when I ordered the gun sights. I hope to expose this hoax so that others will not pay out of pocket such an outrageous price most folk cannot afford. Sincerely

My horrible fiasco of an experience with "My Crisis Gear" (Ultimate Survival Strategies, LLC)... I ordered the "Survival Knife" for $25.95 from mycrisisgear.com. It was disappointing to say the least, more like a Fisher-Price miniature version of a Survival Knife. On 09/20... I saw that 'Ultimate Survival Strategies, LLC' had attempted to charge my credit card for what turns out to be an unknown to the customers "subscription charge" and I received an eMail that my charge didn't go through, I was also notified by my bank. After looking at these ComplaintsBoard.com complaints, this appears to be a $39.97 fraudulent subscription charge that this company is running on unsuspecting customers. On 10/14... I went through the return process and told the lady that I had to have my bank change my credit card because of the fraudulent charge that her company, 'Ultimate Survival Strategies, LLC' attempted to charge, she told me not to be concerned and that she would resolve the issue with my bank. On 11//05... I talked Rxxxx, she said a check would be sent out that day. On 11/29... I talked to Mxxxxx, she said there was nobody available to assist me with the return of my $25.95 situation and said she would eMail me. She didn't. On 12/02... Rxxxx said, nobody to help with the issue of return of my funds, but that she would message Mxxxxx. Still 12/02... I received a voicemail and an eMail from Mxxxxx. This is Mxxxxx'x voicemail... "Hi xxxxx, my name's Mxxxxx. I'm calling from My Crisis Gear. We spoke a few days ago about your order for the night that you were sending back. So I did get with my supervisor to talk about this issue. And she did get back to me and said that unfortunately, we don't send checks for anything under $50. So there is not a check coming. Um I did try to refund the charge again to see if maybe it would let me do it now, but it's still kicking back as if the charge has been disputed. Uh When the charges disputed, basically, the bank cuts off our connection to that channel and we're unable to even refund or do anything to affect it. It kind of like blocks us out. The transactional id number on that transaction for the $25.95. You paid for the knife is xxxx-xxx-xxx. I'm not sure if maybe give me your bank a call and give them the transaction id number, if maybe they're able to take that dispute off that specific specific charge. And maybe that way we can refund it on our system. Uh It's a very unique situation. I've not came across an account that would uh that was similar to this situation to know what to do next. I'm so sorry. But I did ask. And they said, no that unfortunately we just don't send checks under $50 if you want to give us a call back. Our number here is xxxxxxxx. And my name is Mxxxxx. Have a great day." I attempted 12/03 to resolve this issue with Mxxxxx via her eMail. I never heard anything back...AGAIN ! Yes, it appears that Mxxxxx did make an attempt to return my $25.95 through credit card, even though, I have told every person I've talked to that I had to change my credit card number because of their fraudulent attempted charge of $39.97, so, of course it's not going to work in a charge back. Now they say they can't issue a check because of their $50 minimum. It would have been efficient if they would have stated all this in the beginning. Now, I am left with having to give my credit card number AGAIN (that I just had changed by my bank because of their fraudulent charge of $39.97) to a company (Ultimate Survival Strategies, LLC), that has lost my trust. I am hoping that Ultimate Survival Strategies, LLC will resolve this next week, the week of, December 6 - 10. I am at my wits end. Caveat Emptor ! NOTE: I read the ComplaintsBoard.com Terms and Conditions and removed the full names of people I talked in my attempt to properly adhere to the ComplaintsBoard.com Terms and Conditions. I did use the first letter in the two people I talked to Mxxxxx and Rxxxx.

Charge my credit for something I never requested, nor authorized April 4. Purchased an item in February paid but c/card, on March 3 company charged my c/card 39.97 not authorized called to complain, then on April another charge was placed on my c/card 39.97. I notified my bank this was a fraud charge, cancelled my c/card. Then I find out that this company has many many complaints about unauthorized billing practices, you order something and then you will get billed for joining something or membership. I don't have a tv subscription or internet subscription. Why would I join some unknown membership. This business has an issue with being honest with its customers, I never read or understood where this membership was advertised.

Suspecting fraudulent and deceptive business practices after ordering products from this company. Placed an order through their website on 4/17. Order # XXXXXX. To this date I've received no delivery of my order. Ordered two products (1-RedDot Reflex, 1-Hellfire) but received only the confirmation on the webpage that my order was received. They've charged me but no shipping information and all of the customer service phone numbers Never allow any human interaction. I've emailed multiple times regarding an order status, and still have no shipping details. My latest email I requested to be reimbursed. Sadly, I feel like I've been scammed. Hoping it's not the case but strongly looks like they're just taking my money and not providing products.

I ordered two Laser sights for a total of $50.90 from this company April 29 using my credit card. They claimed two day delivery and and email receipt. It's now Saturday o5/15 and I have received nothing. No shipment, no email receipt, no communication. Then just two days ago, another charge of $39.97 hit my card. I never bought or authorized this charge. I have called the toll free number several times only to be put on hold for 15-20 minutes. I have left messages and my phone number to call be back on this matter and so far, no response. I demand a full refund and a cease of future charges on my credit card. I have contacted the Ohio and Texas attorney General's office. I will file with both of them if my refund is not received in 10 days.

They have taken 2 deductions of $39.97 off my debit card for something I did not order. Namely their "newsletter." Back on Sept;14, I ordered a gun flashlight and mount from them. Gave them my debit card number. Received the product a couple weeks later. Was satisfied. then on Oct. 16 and then again on Nov. 16 they deducted $39.97 each time off my debit card. I have not made any purchases from them since Sept. 14th and HAVE NOT authorized these deductions.After looking over their complaints it appears they are charging customers $39.97 monthly for some bogus newsletter that no one knows anything about. This has totally screwed up my checking account. NO newsletter was EVER mentioned to me and I certainly would not authorize $39.97 a month for a "newsletter."

I received an email offer from my crisis gear for free gun range targets I just had to lay $5.95 for shipping. Next thing I know I received an charge for $39.97 for a monthly magazine subscription which I know for certain I did not opt into when given the offer. I reviewed my order 2 times to ensure I was not opted into any sort of recurring billing or subscription and yet this company intentionally opted me into it. I have called dozens of times and left voicemails and I have emailed 3 times and not one single response. I have since cancelled my credit card and filed a dispute with my card provider. This company is a scam and are stealing money from people who think they are getting only what they pay for but in fact they are being scammed. I have not even received a receipt for the charge, just the charge shown on my card account.

No information back on order transaction, NO order number , NO tracking info ect. I have emailed company customer service support 3 different times, NO info back. It states they will get with you in 24 hours, NOT true. I have called there support line X-XXX-XXX-XXXX, NO one ever answers, after 10 mins it asks you to take a survey than it hangs up on you. Until I seen these complaints and notice another number which I called and finally got some one after 2nd attempt. They said they will send my an email with info. I wanted to know how to file complaint and why this happens. He stated he did not want to hear nor did he have time for complaints that his line was for product order. I asked how do I do that and he said he did not know and hung up. What kind of business is this ! ? I finally got my email but why do you have to call and beg for the info.

Was sent an e-mail advertising products laser sights at a bargain price and also having other types of rifle sights of which I bought three. On February 19th I received an e-mail advertising a new type laser sight supposedly by a former army personal selling laser rifle sights and other types which I bought three for the price of $89.90. I was told I'd receive an order number and that orders usually ship within 48 hours. I never received an order or was able to speak to anyone when placing several calls . I'm still getting e-mails advertising more products and still can't reach any one about my only Invoice receipt # XXXXXX. My e-mails are listed by Oli and the name NSRA accompanies their name also. Today there are numerous complaints as a scam operation. I truly appreciate you being there and will try not to fall for these bogus cos. in the future.

I ordered the MCG Red-dot sight, offered and advertised by MYCrisisGear LLC. I paid for the item by check (check #***), in early Sept., 2020. Since placing my order, with full payment, in early September , MyCricisGear LLC cashed my check in mid-September, and it processed thru my bank on September 22nd. I provided contact information and my mailing address. But, since then, I've heard nothing from them. No order confirmation, no order number . . . . .No anticipated shipment date, . . . . No delay explanation. I understand delivery delays, due to COVID-19, but, there's no excuse for complete lack of contact with a customer, . . . . despite numerous attempts, on my part, to contact them via email, and written communication. True - they've only had my order "in-hand" for 2 weeks, but that's long enough to at least acknowledge receipt of payment.

$39.99 unauthorized charges from April - current Being I order a lot online, my wife who pays the bills did not realize this $39.99 charge was not authorized by me and unfortunately paid them. Until there was another fraudulent charge on my card in March (not this company) and my credit card was canceled and a new one issued, I was unaware until my credit card company said I needed to give My Crisis Gear my new card number for this monthly charge. This is when the dispute started. I was first notified that 3 months credit would be applied to my card, but then received another notification saying the "merchant's" (My Crisis Gear) said it was legitimate so the 3 months charges would be reapplied. Now I have to send as much documentation as possible. I wish my credit card company would research My Crisis Gear to see how the company operates in a corrupt fashion.

Credit Card charging scam I Purchase 3 red dot sights from them on 5 Oct 2019 @ $109.85. Since then they have charged my credit card at $39.97 for a flimsy monthly mag I don't want nor did I sign up for. Magazine dos not even indicate it comes from them. After searching online I've found that I' not the only one who has been scammed by this company. Currently I've place a block on all future card charges from this company with my credit card provider. I would really like my 5 x $39.97 returned and I'll gladly send back stupid magazines to them postage due for my headaches. Support telephone number always seems to be busy when calling at [protected]. I have also sent a number of unanswered emails to [protected]@mycrisisgear.com. I believe this company should be shut down as they are offering one thing and doing a credit card monthly card scam for something not one wants.

This company charged me for a membership I did not apply for and they said I did not cancel it so they charged me again! I never had a membership Cross gear charged me a membership when I had ordered something from them and as they had my credit card information they just charged me for what they called a membership of $39.99 for what I have no idea and never received anything for the membership. And as they did this at the end of one month I had no idea they had done it. Then they charged me for a 2nd month before I got the first bill to see. When I called them on it they became very defensive and told me I ordered a membership that I never ordered and no when I've tried to get a hold of them they will not respond. So buyers beware of this company as when they get your card number watch for other charges from them too. I never did get anything for a membership I never had and they will not answer what it even is

Company is non-responsive! Placed an order on 12/11, credit card charged, then nothing! I placed an order on Friday 12/11 @ 5:11 am for which my credit card was immediately charged. The subsequent order confirmation email states that the product will ship within 48 business hours which would have been Tuesday, 12/15. I have not received any followup email for shipping confirmation and have left multiple voicemail messages on the phone number provided on the website to purchase the product (***) and the number on the receipt (***) and have emailed messages to *** to which there has been NO RESPONSE. When you call either phone number, it answers, asks if you want to participate in a survey and then a voicemail message comes on with no transfer to human...all you can do is leave a message. This is appearing to be a SCAM where they take your order online, charge your credit card and you never receive the product.

Purchased product from mycrisisgear.com, around April , I think. Received product and was satisfied with the purchase. My card charges on May 15 had a new charge of $39.97 payable to My Crisis Gear. I did not buy anything else, but waited to see if anything was delivered. Nothing was. June statement showed another charge on 6/14 for $ 39.97 to the same vendor. I found their number and called to resolve. I was told that since I did not check the box on the order form to "opt out", I would become a member, receive their magazine and be billed $39.97 a month for it. (don't remember that). I asked for membership to be cancelled and was told it would be immediately cancelled.. Since then I have received charges of $39.97 a month for July 14, August 13 and September 12. Two more calls to them and I am again being told that membership has been cancelled, but no funds would be returned. I am now into this "SCAM" company for $199.85. Hopping for assistance from ComplaintsBoard.com. Thank you

Placed an order for product, received no order number, attempts to contact Company for support net no return answers. Calls and E Mail, no response. On Dec 2nd I placed an online order for 3 MCG REFLEX RED DOT SITES, Ipaid with Credit Card. I printed a Thank You for Your Order, which detailed the sites and free targets, but received no order or confirmation number. I immediately called the business at *** and talked to a Rep who indicated he would EMail information. I received no E Mail. On Dec. 3rd I went to *** and filled out the form indicated with my contact information and explanation. I received no response. I called Dec7th to, support, ***, and indicated to leave a message for callback. I then called *** to talk with Service Dept. and there too, had to leave message for callback. Several attempts to call both numbers form two different phones, and all I'm getting is recording to leave message. I, also filled out another E Mail request for contact at ***, to try and obtain contact from this Company!

Company charged my credit card knowing they had no product to ship out and site does not state the Hellfire is out of stock. On April 24th I order the Hellfire from this company for 178.00, it was not listed on site that they had no stock. They charged my credit card. I called and email about ETA of product. Firat I was told in email on April 27th my order was on hold because of no stock. Then on the 29th I was told product was on back-order and they had no ETA. I was also told serveral time from Rep. Brent Kay that I could ask for a refund at anytime in email. I called on May 4th and spoke with a Jeff at approx. 1:45 about refunding my account. He said he would do so and send me a email for refund and he verified my account info. I did not recieve that email. So again I email Brent Kay and explained I cancelled my order and did not receive an email in regard. I check my credit card statement and there is no pending authorization for a refund. And when u call the number X XXX XXX XXXX all it does is put you on hold for an extended amount of time and then hangs up. If they do not have product to ship and don't know when they will they should not charge accounts before they have merchandise to supply and their website should reflect changes in products. I don't think this is an legitimate business. After purchasing they have tons of negative reporting.

MCG has been making unauthorized monthly drafts from my credit card since I made a simple purchase 4/27. Website has no agreement obvious to buyer. I saw ad for tactical laser sight and purchase the deal on their website for two. I entered my Credit Card number and received product and was satisfied with purchase. A survivalist publication accompanied the order. There was no indication that I was involved in being a member of anything by making the purchase. I never agreed to anything other than the purchase of the product. I was unable to review my credit card statements for the past few months until recently. I saw that my card was consistently being hit for $39.97 early each month since May . I called My Crisis Gear today 10/12 around 11AM EST to complain and see why it had happened and to respectfully ask for a refund of the entire amount. 6 months X $39.97 per month. I was informed that it was dues that I had agreed to pay monthly when I purchased the item. I told the receptionist/accountant that I never authorized such drafts and never would knowingly. She offered to removed me from the group and refund one month's billing. Upon more complaining and asking for entire refund she granted me another month's refund. I hung up wondering if even the two months refund would really happen.A hour later and there's no pending refund credit on my Capital one account. I know credits take a while but I will be monitoring that from MCG. My original order was for a tactical laser sight made and my cc drafted two times on 4/27. One was for $19.95 and another for $9.95. I don't have an invoice to understand what the 2nd draft was about. I wasn't too concerned. Now I feel taken advantage of and want you to help press them for my refund of the $39.97 membership fee that I never agreed to. This seems to a crooked company that has no regard for customers who want to make a simple purchase and not be involved in their survivalist club. The name of their website implies merchandise for sale to the public and not the website of a club. I went to the home page of MCG and just repeated the purchase process for the same items as I did back in April. In going through the normal ordering process I never saw anything thing that gave me a choice to sign up for such a monthly draft before the purchase check-out page. There was a note on the checkout page that after purchase there would be additional info before the order was finished being process. I couldn't move forward with out submitting my credit card information so I stopped. So in summary I would never agree to join the club or authorize any draft of my credit card for supporting any cause that they seem to be fixed on when I saw their original publication included with my order. I have received more publications since but did not realize they were related to any club I supposedly joined because I never read them. Please nail these crooks and keep them from sucking money off seniors like me in the future. Thanks.