Orbit Showtime Network [OSN]unethical behaviour/ receiver issue


FYI i am Based in Jeddah Saudi Arabia, unfortunately i am unable to change city here in this page.
FYI, i am OSN user since last 3 years. The experience was good enough till January 2017 but later like i have to file a complaint after 2 weeks in relation to signal drop. few times technician
Visited but no found no issue and later same problem has been started. But i have files a complaint on December 6 in regards to issue of my receiver that it's stuck and i have to re plug wires after every few hours which
is not a good practice and same issue i have filed.
1st thing OSN cannot provide better service but atleast hire some friendly staff in customer service those can guide your customers well. Dec 6 or 7 when i filed the complain the lady with whom i was talking to like she was rude enough and i asked her to transfer my call to technical department but all in vain.
2nd thing if you cannot resolve my problem then kindly send someone from your team and disconnect my OSN.
Kindly do the needful to change my receiver or whatever or disconnect my connection.
That would be highly appreciated and i hope i will be expecting your feedback soon as requested.

Ali Z Chaudhry

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