CB Online Shopping OnlineShoes Complaints #2-21

OnlineShoes review: Rude agent and my order hasn't been delivered ( 1 comment)

Tincon of US

Jun 14, 2014 5:16 am UTC

I ordered shoes and handbag from www.onlineshoes.com. My order didn’t arrive on the estimated day and I decided to reach the customer services. I called them and asked about my order, but the agent was so rude and she refused to provide any info. I told her the tracking number, but she started to yell at me and told that I bothered her and hung up on me.Please leave comments if you have the same situation as mine.

Keywords:

arrive called customer services estimated day handbag info order shoes tracking number yelled

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Reviewer96014

Miami Beach, US

1 comments

Reviewer96014 of Miami Beach, US

Feb 13, 2016 12:34 pm UTC

I tried to exchange online but they kept asking for cc info to charge for an addtl pair. I tried calling 4-5 times with an average hold time over 15-20 min each time...no answer.icalled at varioustimesofday.
I have alertedAmerican Express. Never had online experience like this... Will post on social, media as well.

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OnlineShoes Contacts

OnlineShoes phone numbers

+1 (778) 372-3387

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+1 (206) 812-7800

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+1 (800) 786-3141

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+1 (206) 524-7722

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OnlineShoes emails

help@onlineshoes.com

79%
Confidence score: 79%

support

OnlineShoes address

1730 Minor Ave Ste 700, Seattle, Washington, 98101, United States

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May 20, 2026
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