The complaint has been investigated and
resolved to the customer's satisfaction

Not happy with this company at all! We purchased our home 3+ years ago and the previous owners had work done by Olshan a couple of months before we took ownership. We started noticing the cracks in the walls were re-opening plus more were appearing so we called the co. to have them take a look and we were told the "lifetime warranty" does not apply to us because we needed to pay a $100 transfer of warranty fee. We were not told this by anyone and the papers we were given for the work do not say this anywhere! We went through BBB and that was useless. Olshan said they would gladly come see what is going on but we would be charged. REALLY??? We just want them to do the right thing but they don't seem interested in doing what is right. What a shame.

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