The complaint has been investigated and
resolved to the customer's satisfactionResolved Olshan Foundation Repair — Worthless Warranty & Flawed Repairs
resolved to the customer's satisfaction
Olshan Foundation installed numerous piers under our home's foundation. Recently (three weeks ago), one of these piers failed, dropping the front gable of our brick home more than an inch. The result is shattered brick & mortar, carcks in drywall, separations in interior trim and sticking doors. We've called and called and pleaded for help, and have been told that it will take THREE MONTHS to get someone out just to look at the problem. The damage has occurred in three weeks, and by the time Olshan sends someone out just to look at their flawed "warrantied" work, we will have repairs exceeding $15, 000-$20, 000 (the entire gable and both columns on the porch and archway will have to be rebuilt). The Olshan people are, without exception, the most unattentive, uncaring and unprofessional and people that I have ever dealt with. Their warranty is not worth the paper it is written on. I was a fool to believe in their marketing schemes and allow them near our home. We have been forced, by Olshan's neglect, worthless warranty, and unresponsiveness, to contract another foundation repair company to repair Olshan's flawed and failed work -- in spite of their "lifetime warranty" -- before our home suffers more significant and more costly damage.