Old Republic Home Warranty — They wont replace ANYTHING!
I have been dealing with these half wit people for going on 4 YEARS for the same problem. I have MAJOR issues with my AC and Heating. I have called them over and over about the AC in the summer and the heater in the winter. Everytime they send out a DIFFERENT company. Its never the same company so that way they can get another 75.00 service charge because each company has a different diagnosis.Then the company will ask Old Republic to approve the repair and they wont. They approve a half assed repair and then it breaks again. Old Republic is turning a blind eye to a MAJOR issue that they should cover and instead they band-aid it so it works a little while but ends up breaking again. Then the dance starts all over. Call Old Republic, make a claim, send out some guy that cant fix it, call them back, send ANOTHER company, pay again, they cant fix it, etc., etc., etc.
My house needs a NEW AC/Heater. I should have a heat pump...a NEW one. The system in my house is not only too small for my house (per several different repair men that have been out here) but also in the closet UPSIDE DOWN!!!
Now my AC has been out for 7 days. Old Republic was called last week on Wednesday to send someone out to fix it. They informed us that no one could come out til Monday. (Please note the temperature in Oklahoma is averaging 93 degrees daily, Heat index is over 100). The guy came out today, we paid 75.00 for the guy to tell us that the part that was replaced the last time is what is broken again. So he has to submit an approval to Old Republic and then Old Republic has to get the part and send it to him. So on the short end it will be another week with no air I am sure. If they stay true to their ways the part they send will be the wrong one.
I have lived now for almost 8 days with no air in my house. Its cooler outside than it is inside. Old republic will not look back at my history of complaints with them and make good on the warranty they are being paid for.
Im not even going to begin to discuss the issue with the broken waterline Old Republic informed us wasnt covered on our warranty.
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