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1.8 5 Complaints
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Nugenix Complaints 5

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E
1:44 am EST

Nugenix Total-T and Thermo

Here is what I told them to cancel all future communication.

I am saving your operators, due to anger. Being like vultures, you continue to keep charging an account until I "cancel" my order. I cut off my card for 3 months, thinking they might get the hint/point, BUT NO you didn't. I turned it back on at Christmas and you F'ers hit me again for $82.29. I want to return and cancel all communication and future purchases. Don't worry, I'll post this online so you can't do this to the next [censored]. Your [censored] doesn't work anyways...

Desired outcome: Refund of $82.29

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2:48 pm EST

Nugenix Refund

Why haven't I received my refund, you received the bottle I sent back on nov.12 I have called and called and lies keep coming from you people, you own me 80.22 where is my refund! You took money out of my account and refuse to give my money back, first they told me two to three business days then 5 and after almost a month, you person just told me it's pending what the hell pending for what I sent the bottle back not open, so why is it pending,

Desired outcome: 80.22 dollars and and 22cents put back on card

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5:33 pm EST

Nugenix Sexist, heteronormative commercials

I can't help but gag every time one of your commercials comes on the air. Not only is the "and trust me, she'll like it too" phrase gross, but it also assumes the heteronormativity of your audience, which invalidates the identities and lived experiences of nonbinary genders and sexualities. What about your gay, lesbian, and trans viewers? What about intersex individuals? Your commercials also sexualize women and represent women's pleasure as secondary to, and dependent on, men's. Why is there not an equally prevalent version of this product for women? This omission shows how men's sexual dysfunction is framed as biological or physiological, while women's sexual problems are blamed on psychological factors, following the female deficit model. It also demonstrates the lack of gender diversity in research, as nearly 99% of past research in psychology assumes the gender binary (that includes your's).

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Maryanne Tonges
.Raleigh, NC, US
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Oct 29, 2022 7:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Regardless of one’s sexuality, I could not agree more about how extremely sexist and disgusting these ads are but unfortunately seriously doubt that this input is taken seriously given that they are still running.

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BJ78
Ft worth, US
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Oct 01, 2022 2:18 am EDT

It’s men! Plan and simple.. people born w balls! So chill with this bs..

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John Piascik
US
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Jan 04, 2020 2:52 pm EST

I thought I was the only one who cringed every time I hear a Nugenix commercial - thank you for this!

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A
12:53 pm EST

Nugenix free testosterone booster

in August of 2017 I ordered a free bottle of the free testosterone booster, I received the first bottle, I was living at 34 mill River street new heaver CT.
I have since removed from there. I am being billed for bottles of the supplements that I have not received, I am asking that dill every be stopped and my moneys be refunded to my credit card (# provided)

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S
11:36 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Nugenix Got scammed by those ###

I have order the product 3 weeks ago when they stated I would receive it in a week. Government officials will need to get involve to hunt them down like the SBI, FBI and State and local governments to assure money is return, information is destroyed. And they serve 40 years to life for what they done to discourage anyone else from scams period. This should be and enforced Law for anyone foreign or domestic who implement a scam on the American people.

Steve Huey

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Daryl Ransom
US
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Jun 06, 2023 10:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

$76.02 was taking out my debit card on may 30 2023 and I would like to know for what the last 4 numbers of my debit card is 5002 taking out by DDL*Nugenix,and I would like to know for what, my phone number is [protected] my email address is darylransom500@gmail.com

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mike cullen
US
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Sep 28, 2020 2:12 pm EDT

returned unopened two times after cancelling they strii have not refunded. avoid this company and report to attorney general and better business bureau

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mike cullen
US
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Sep 28, 2020 2:10 pm EDT

as soon as + i received product i cancelled and returned they have refused my money back going to attorney general and consumer affairs

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Gary Masuda
US
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Oct 22, 2018 5:55 am EDT

I received my free trial bottle of Nugenix, next thing I see is a charge on my credit card for $74.98, please explain what's going on? The trial bottle is free, correct? So far I satisfied with this product, but disappointed with the charge I received and I didn't receive anything after that.

Gary M. Masuda
g.masuda@yahoo.com
cell [protected]

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Andrea Jones-Fordd
US
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Oct 14, 2018 6:05 pm EDT

I have cancelled two months in a row and they continued taking money off my card, I had to cancel my card and file a dispute

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Aida_16
US
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Jul 19, 2012 12:57 pm EDT

I paid $50 for a product ordered from NuGenics. There is no need to say that I never got the product. I clearly understand their position and the position of my bank which can’t help me. No one can help me to return money. Therefore I want to find these guys myself and take measures.

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Victor Peek
US
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Jun 18, 2012 4:40 am EDT

I canceled my order soon after submitting it because I've found another product from last shipping that was still full but despite my cancellation they still charged me. I emailed them explaining situation but nobody replied me back and soon I received another bottle of Nugenics. All refund requests were left unanswered.

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New York Kevin
US
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Oct 10, 2013 5:00 pm EDT

Don't pay the store price. You can get the exact same thing off the internet for near half price.

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SKEPTICAL SUE
Buffalo, US
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Apr 08, 2013 10:33 pm EDT

As p.t. barnum said-there is one born every minute (a sucker!) if it sounds too good to be true-it isn't true!

That's all folks!

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martin coleman
Sydney Metro Area, AU
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Oct 31, 2012 2:07 pm EDT

I have also been scammed by Nugenics Health USA for $120.89.
I would imagine that the number of people scammed is considerable; so why not all get together and start a class action against them and even use facebook to teach them a good lesson.

Overview of Nugenix complaint handling

Nugenix reviews first appeared on Complaints Board on Jul 19, 2012. The latest review Total-T and Thermo was posted on Jan 10, 2023. The latest complaint Got scammed by those ### was resolved on Jul 19, 2012. Nugenix has an average consumer rating of 2 stars from 5 reviews. Nugenix has resolved 1 complaints.
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    +1 (855) 714-3234
    +1 (855) 714-3234
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    MS #730 913 West 2900 South Salt Lake City, UT 84119, United States
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    Jun 30, 2025
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