Nouvebelle review: Unethical business practices

I ordered both the Nouvebelle and Bellesse products as their trial offer on 1/06/2016. Both arrived quickly and I started using the creams. After about two weeks I didn't notice any improvement and didn't like the way my skin felt in the area I was applying it. I called and received RMA numbers from the return department and sent the bottles back. My complaint is that upon looking at my bank statement I noticed they charged me $20.00 each for what they stated was a "restocking fee" for canceling my order. I feel that as it is mentioned in the terms of service about this fee I think it is unreasonable to charge $40.00 to cancel an order if you aren't satisfied with the product. Guess they get everybody with this one.