This product is a scam to rip you off. The same thing happened to me as everyone else. The company charged me for almost $200 worth of product and said I couldn't return it. I immediately called CHASE bank, where I have my Visa card. Not only are they blocking Nouvebelle from my account, they are DELETING the money charged on my Visa. Anyone that has been charged money on their card should IMMEDIATELY CALL THE BANK TO GET IT REVERSED!
There are more than one company selling these creams, for shipping only(NOT). Beauty Club out of St.Petersburg, Fla is one of them. I was told same thing.50%, or return products.Im canceling payment tomorrow