No. 1 Home Roofing’s earns a 1.0-star rating from 0 reviews and 3 complaints, showing that the majority of homeowners are dissatisfied with their roofing services.
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Roof
This company is a complete scam and will never fix there problems.On Friday April 2 2012 I hired No 1 home roofing to put a new tile roof on my house.
My wife and I went to there store and looked at tile and picked out a color for our house with there salesman. we made the down payment and a few weeks later they came to our house to do the install. I was out of town when the crew showed up and started to install the new tile. My wife went outside to check on the roof and noticed they were putting on three different colored tiles.
She told the workers to stop putting tiles on the house because they were not he ones we ordered. They didn't understand English at all and left our house. My wife called the store and told them it was the wrong color and not to continue work until they got it figured out. The next day my wife came home and the roof was finished and they used all the same colors to finish it.
My wife called Buster and told him it was wrong and he said that's the colors we ordered. She explained to him again that we only picked out one color that there salesman did not tell us there was two other colors that they were going to put on the roof as well. The owner came to our house to talk to my wife and look at the roof he was very rude and told my wife its just a f...ing roof deal with it. I came home and called the owner and he was rude to me as well and wanted us to finish paying him.
I told him I will finish paying you when I get what I ordered. I was told it was way to expensive to remove and replace certain tiles. They then offered me a discount if I would leave the tiles on the roof and be done. I agreed they left them there and was done with them at this point.
Now almost three years later the roof is leaking and I called Buster to get it fixed and was told they were not going to fix it because I didn't pay the whole amount.
So because they screwed up to begin with I now have to waste my time and file a law suite against them.Do not ever hire this company and if you have a problem with them let me know.
Contract not honored.
My neighbor and I received a quote from "Elvis" and we agreed on the price and conditions. We signed the agreement but they waived the deposit. On the day they were to do the job, we find out that his partner viewed the home on Google maps and decided we weren't charged enough and refused to do the job. There was no haggling, this was the price they originally quoted in writing after having done similar properties in the area. When I called to discuss and remind them we had an agreement, I was told that there is no contract because we didn't leave a deposit. If this is how they treat customers before the sale, I can only imagine what they are like after the sale since they like to do things "cash".
I don't remember who you are ? This customer posted here OCT 08 2015. Actually I just saw it now (July 19 2019.). after 4 years later I still decide to reply his post. From his description it looks like his house is townhouse, normally we ask two prices for the townhouse, if his neighbours do same time, price will be cheaper coz we can save labour and time. if just one house we will ask more money. I guess that is confusing price he had . sorry about that .
Contract not honored
No.1 Safety Roofing, Inc replaced my roof, in the contract they are to replace the 2 chimney flashings and side flashings.
I've have beebn in contact with Elvis so many times, almost everyday for 2 months, Elvis keeps saying he will do the job but never did. Elvis is not a man of his word or honors contract. Do not use No.1 Safety Roofing, Inc your roof or you could be the next one they screwed
i agree with MAC2032. Elvis promises to come to fix my shingles he improperly installed. and never shows up. This guy is scamming many people. Pay cash and warranty is never upheld. if you get your roof installed by this company you will get a sloppy job. Shingles not properly installed and not using proper nails. In my case water started leaking into my house within a few years from improper shingle installation. This company is clueless about roof installation overall.
This complaint is resolved.
ast week one of my customer remind me to check someone complain . and yesterday one more customer friendly remind me to check somebody complain me . then I check and know what is going on .
First I apologize for this unhappy customer
Yes we did his roof on 2012 . And unfortunately last month may 5 happened very very strong wind storm( I heard from news they said that is the most strong wind storm since 54 years ago)
. His shingle hinted by this wind storm and he called may 5. I answered his call and promised to fix for him next day . Unfortunately I didn’t make it coz too busy after wind storm .then he called me a couple of time, I alway answer his phone and told him i will send people there . May 7 I sent two people there around 6:00pm . Then don’t have enough long ladder to access his roof (3 storey high) roof (this is his house address : 144 park tree dr maple his phone number is 647 969.2451 Mark ). And that night his wife was very angry. I believed that night he wrote complain here . But next day may 8 we still send two people with 40’ ladder and fix for him . His neighbour(146 park tree maple, his phone : 416.888.3089 ) was very happy we can come back to fix for him and no
Charge . And i don’t understand why he was so angry . Actually this time he should call his insurance company not me . But we still to fix for him even we only charge his roof $2400 on 2012 . For $ 2400 we take responsibility for his roof 10 years . and we keep our promise to come back and fix for him .
Take this chance I apologize for all customers if I didn’t response on time for your small or big job . . i may not response right now. but I will go back for sure. coz I care my business.
thanks
thanks for captain7817. and post here to tell everyone we solved you problem .
thanks again
Do not use No.1 Safety Roofing, Inc you could be the next one they screwed. Elvis is not a man of his word or honors contract.
HI, THIS IS ELVIS . one of my customer show me this complaint. Be honest, I don't know who you are . could you pls tell me who you are? so I can fix for you, it is true, sometimes customer called me, I say yes, coz small job, sometime I forgot, if I ignore you, I say sorry here, but I will fix for you ! is it ED from scarborough? pls thanks
Is No. 1 Home Roofing Legit?
No. 1 Home Roofing earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for No. 1 Home Roofing. The company provides a physical address, 3 phone numbers, and email, as well as 2 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
No1homeroofing.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
No1homeroofing.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
No1homeroofing.com you are considering visiting, which is associated with No. 1 Home Roofing, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- No1homeroofing.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The no1homeroofing.com may offer a niche product or service that is only of interest to a smaller audience.
Overview of No. 1 Home Roofing complaint handling
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No. 1 Home Roofing Contacts
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No. 1 Home Roofing phone numbers+1 (727) 422-9196+1 (727) 422-9196Click up if you have successfully reached No. 1 Home Roofing by calling +1 (727) 422-9196 phone number 0 0 users reported that they have successfully reached No. 1 Home Roofing by calling +1 (727) 422-9196 phone number Click down if you have unsuccessfully reached No. 1 Home Roofing by calling +1 (727) 422-9196 phone number 0 0 users reported that they have UNsuccessfully reached No. 1 Home Roofing by calling +1 (727) 422-9196 phone number+1 (727) 781-7663+1 (727) 781-7663Click up if you have successfully reached No. 1 Home Roofing by calling +1 (727) 781-7663 phone number 0 0 users reported that they have successfully reached No. 1 Home Roofing by calling +1 (727) 781-7663 phone number Click down if you have unsuccessfully reached No. 1 Home Roofing by calling +1 (727) 781-7663 phone number 0 0 users reported that they have UNsuccessfully reached No. 1 Home Roofing by calling +1 (727) 781-7663 phone number+1 (727) 849-0505+1 (727) 849-0505Click up if you have successfully reached No. 1 Home Roofing by calling +1 (727) 849-0505 phone number 0 0 users reported that they have successfully reached No. 1 Home Roofing by calling +1 (727) 849-0505 phone number Click down if you have unsuccessfully reached No. 1 Home Roofing by calling +1 (727) 849-0505 phone number 0 0 users reported that they have UNsuccessfully reached No. 1 Home Roofing by calling +1 (727) 849-0505 phone number
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No. 1 Home Roofing emailssales@no1homeroofing.com99%Confidence score: 99%sales
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No. 1 Home Roofing address35753 US Highway 19 N, Palm Harbor, Florida, 34684-1558, United States
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No. 1 Home Roofing social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all No. 1 Home Roofing contacts
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In regards to the complaint above, we are extremely sorry that you feel that way towards our company and we strive to make every customer happy. In regards to the actual leak, it is the old aluminum chimney that is on the flat roof-not anything that would have been caused by our roof installation. The customer was fully advised about it, and the chimney should not even be on the flat roof. The least amount of old penetrations on your flat roof, the better. The homeowner never gave us a down payment first of all. All funds are due at the end, when all inspections are completed, so we have no reason to trick our customers. The color choice selected by the homeowners was Knoxville Blend which clearly should point out that it's a blend of colors-not one solid color. We are understanding in the customers not liking the color, however, it was not our actual fault that the color they selected was not what they thought. The one tile that they stated they liked is not even in option-it was simply a color in the blend. The customer then refused to pay our company only because they didn't like their color choice. We did not believe that this was a fair solution. With regards to us being rude to your wife, we were previously threatened by you and your wife, that because you were an attorney that you would "sue us" due to all the mix-ups with your color selection...we also do not feel that was fair. We are really sorry that you were not happy at the end of the day, but due to no legal action ever taking place, it is clear that we did nothing wrong, as well as the Better Business Bureau reviewing your complaint and choosing not to accept it on our credibility. Once again, we are really sorry that you were not satisfied with the work and we sincerily apologize.