CB Camera and Photo Equipment Nikon Complaints #2-21

Nikon review: Camera replacement

M Alexander of Ellenwood, US

Oct 24, 2020 9:50 am UTC

I sent in my D5600 to be repaired, the SD card slot was damaged. Nikon fixed it and sent it back, but it was delivered to the wrong address by UPS. After a month, UPS concluded their investigation admitting they were at fault for losing it. Nikon said they would send a replacement. I've spoken to 3 different reps since September 21. The only information I've ever been given is that, "It's been escalated to the highest person". On October 2, a rep contacted me via email to confirm my shipping address. I haven't received anything from Nikon since.

Needless to say... I still don't have my camera, I've missed 4 photography gigs as a result, and I'm currently out of $1400. I'm a small business owner and I'm missing out on opportunities to make money because I don 't have my camera. I've done everything that's been requested of me, but my issue has yet to be resolved by Nikon. I am extremely upset.

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Keywords:

damaged delivered fault fixed investigation repaired replacement reps spoken wrong address

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Nikon Contacts

Nikon phone numbers

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Denmark

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Chile

More phone numbers

Nikon emails

support@nikon.com

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Support

Nikon address

Shinagawa Intercity Tower C, 2-15-3, Konan, Minato-ku, Tokyo, 108-6290, Japan

Nikon social media
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Jun 03, 2026
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