CB News The New York Times Complaints #2-21

The New York Times Reviews and Complaints

The New York Times review: Rip-off

Miriam "Mimi" Schaeffer of US

May 28, 2026 7:17 pm UTC

Verified customer

Featured review

Everything was going along swimmingly until the representative emailed me a link to pay for the service. And that's when I hung up. My account is locked. I'm staying at my daughter's place in Houston, watching her pets while she's visiting the Grand Canyon. Like me, she also electronically subscribes to your paper. Yesterday, I was able to login after a few tries. Today, no luck. This is really terrible as I'm a dire hard news junkie who loves The New York Times and I haven't been able to get my daily fix.

Help!

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The New York Times - Consistently missed papers 23

Resolved

The New York Times - Ripped off 3

The New York Times - Consistent non-delivery 4

The New York Times - Home delivery is terrible 2

The New York Times - Did not issue refund 18

The New York Times - Nyt sunday paper delivery (fails, again and again and again)

The New York Times - Home delivery about newspaper

The New York Times - Delivery, customer service

The New York Times - Late paper delivery again

The New York Times - Digital subscription fraud

View all The New York Times reviews and complaints

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The New York Times phone numbers

800 4448 7827

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USA & Canada

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+65 800 852 3670

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The New York Times emails

customercare@nytimes.com

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620 Eighth Avenue, 9th floor, New York, New York, 10018, United States

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Oct 22, 2026
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