Menu
Write a review
File a complaint
New York & Company

New York & Company review: Was assaulted in your store today april 23rd

T
Author of the review
1:37 am UTC

On 4-17-2019, I purchased 55964829-slim cargo w/belt (NY DEAL buy one get one free special order #S0250001002057 (instore) I also purchased safari jkt w/belt item#41231126 $89.95. On 4/23/2019, I had decided to Check on order, cause I never received email, called customer service and they stated the order was cancelled on 4/18/2019. I decided to go back to 2329 Stonebridge mall/New York &co. The store was about to close I had arrived just in time. Once I got in store I had customer service still on the phone, I request for a refund, once the cashier processed and said I was only getting $69.00 back to my ny&co card. I stated it was a mistake cause I paid $89.95 total $98.27. After trying to explain her self, which didn't make sense, customer service was trying to let her know I never received 55964829, the order was cancealled. The cashier refused to credit the monies back to my New York & Co Credit Card I proceeded to leave the store the cashier followed behind me calling me a black broke b* I can't afford $98. Once she continued to call me out of my name, I proceeded to turn around once I turned around she began to grab clothes and hangers and began to hit me with them the other lady that was in the store ran over and got between us. The aggressive cashier who attacked me begin to scream when she see me in public she's going to blow my f* brains out police report will be filed. And afterwards I will be canceling my New York & Co Credit Card cuz I probably had it longer than she's been working there but I will no longer shop at your stores

0 comments
Add a comment

More New York & Company reviews & complaints

New York & Company - price adjustment policy 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
New York & Company - paid in full but continued late fees & finance charges 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
New York & Company - bad service 3
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
New York & Company - employment
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all New York & Company reviews and complaints
  1. New York & Company Contacts

  2. New York & Company phone numbers
    Click up if you have successfully reached New York & Company by calling +1 (800) 961-9906 phone number 18 18 users reported that they have successfully reached New York & Company by calling +1 (800) 961-9906 phone number Click down if you have unsuccessfully reached New York & Company by calling +1 (800) 961-9906 phone number 184 184 users reported that they have UNsuccessfully reached New York & Company by calling +1 (800) 961-9906 phone number
    Online Orders & Shopping
    Click up if you have successfully reached New York & Company by calling +1 (800) 889-0494 phone number 3 3 users reported that they have successfully reached New York & Company by calling +1 (800) 889-0494 phone number Click down if you have unsuccessfully reached New York & Company by calling +1 (800) 889-0494 phone number 27 27 users reported that they have UNsuccessfully reached New York & Company by calling +1 (800) 889-0494 phone number
    Click up if you have successfully reached New York & Company by calling +1 (800) 324-1952 phone number 0 0 users reported that they have successfully reached New York & Company by calling +1 (800) 324-1952 phone number Click down if you have unsuccessfully reached New York & Company by calling +1 (800) 324-1952 phone number 9 9 users reported that they have UNsuccessfully reached New York & Company by calling +1 (800) 324-1952 phone number
    In Store Special / "Ask Us" Orders
    More phone numbers
  3. New York & Company emails
  4. New York & Company address
    330 West 34th Street, New York, New York, 10001, United States
  5. New York & Company social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 20, 2026
  7. View all New York & Company contacts
New York & Company Category
New York & Company is ranked 30 among 108 companies in the Women's Clothing category