New York & Company review: customer service

As i went into the store on 11/30/2018 at approximately 4pm, not only was i not greeted but i could find any assistance. When i finally found some i ask if i can speak to the manager the young lady told me to give her a second. She went to the back to get a the manager and it took about 20 -30 min for someone to come out. When the manager finally came out, i asked her about a specific product and with a nonchalant attitude she replied " we don't have this" and walked away. This is by far the worse experience i ever had.