Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Moving and Relocation New Way Moving Services Complaints #2-21
New Way Moving Services

New Way Moving Services review: Return of deposit for transport service not used.

I
Author of the review
4:48 pm UTC

Irene Zigoris Job #P926528 New Way Moving Services

December of 2019 I contracted NWMS to transport my car from Ohio to Florida. At the same time I made a deposit* for the return transport of the same car back to Ohio ($150). The day before my car was to be picked up, I was informed there was a $100 cash increase in fee. When I discussed this with them, they agreed to deduct the $100 from the return transport ( I have this in writing). When the covid virus hit I decided to return to Ohio (March) and drive myself to avoid the airplane trip. Actually the timing was good, since the quarantine orders came very soon thereafter. I have spoken to "customer service " several times and left several messages.
An additional note is that the driver left my Camry Hybrid running when he delivered and parked my car (2 days earlier than I was told) ! When I arrived, my car was dead and I had to have it towed to a dealer. Needless to say, a real hassle two days before Christmas.
I would like to have the $150 refunded to me.
*that credit card is recently no longer active

Update by Irene Zigoris
Jul 10, 2020 4:51 pm UTC

I keep getting transferred to Customer Service - once they said they were working on it. After that, an answering machine ...

Keywords:
car covid customer service deposit fee florida ohio quarantine return transport
More
Send message
Copy link
Report
0 comments
Add a comment

More New Way Moving Services reviews & complaints

New Way Moving Services - Horrible Moving Company 20
New Way Moving Services - Shysters 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
New Way Moving Services - horrible service
New Way Moving Services - Fraud and horrible customer service.
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
New Way Moving Services - Unethical business practices!
New Way Moving Services - Kept deposit, did not perform service as quoted
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
New Way Moving Services - BAIT and SWITCH, NO RESPONSE EMAILS, No Call Back from MANAGEMENT, INCREASED PRICE as a 72 HOUR RUSH
New Way Moving Services - moving
New Way Moving Services - moving service
New Way Moving Services - Scammers
View all New Way Moving Services reviews and complaints

  1. New Way Moving Services Contacts

  2. New Way Moving Services phone numbers
    +1 (866) 562-2051
    Click up if you have successfully reached New Way Moving Services by calling +1 (866) 562-2051 phone number 0 0 users reported that they have successfully reached New Way Moving Services by calling +1 (866) 562-2051 phone number Click down if you have unsuccessfully reached New Way Moving Services by calling +1 (866) 562-2051 phone number 0 0 users reported that they have UNsuccessfully reached New Way Moving Services by calling +1 (866) 562-2051 phone number
    +1 (954) 780-3765
    Click up if you have successfully reached New Way Moving Services by calling +1 (954) 780-3765 phone number 0 0 users reported that they have successfully reached New Way Moving Services by calling +1 (954) 780-3765 phone number Click down if you have unsuccessfully reached New Way Moving Services by calling +1 (954) 780-3765 phone number 0 0 users reported that they have UNsuccessfully reached New Way Moving Services by calling +1 (954) 780-3765 phone number
    South East Coast
    +1 (201) 471-0711
    Click up if you have successfully reached New Way Moving Services by calling +1 (201) 471-0711 phone number 0 0 users reported that they have successfully reached New Way Moving Services by calling +1 (201) 471-0711 phone number Click down if you have unsuccessfully reached New Way Moving Services by calling +1 (201) 471-0711 phone number 0 0 users reported that they have UNsuccessfully reached New Way Moving Services by calling +1 (201) 471-0711 phone number
    North East Coast
    +1 (330) 247-0662
    Click up if you have successfully reached New Way Moving Services by calling +1 (330) 247-0662 phone number 0 0 users reported that they have successfully reached New Way Moving Services by calling +1 (330) 247-0662 phone number Click down if you have unsuccessfully reached New Way Moving Services by calling +1 (330) 247-0662 phone number 0 0 users reported that they have UNsuccessfully reached New Way Moving Services by calling +1 (330) 247-0662 phone number
    Mid West
    +1 (773) 915-2350
    Click up if you have successfully reached New Way Moving Services by calling +1 (773) 915-2350 phone number 0 0 users reported that they have successfully reached New Way Moving Services by calling +1 (773) 915-2350 phone number Click down if you have unsuccessfully reached New Way Moving Services by calling +1 (773) 915-2350 phone number 0 0 users reported that they have UNsuccessfully reached New Way Moving Services by calling +1 (773) 915-2350 phone number
    Mid West
    +1 (323) 206-3378
    Click up if you have successfully reached New Way Moving Services by calling +1 (323) 206-3378 phone number 0 0 users reported that they have successfully reached New Way Moving Services by calling +1 (323) 206-3378 phone number Click down if you have unsuccessfully reached New Way Moving Services by calling +1 (323) 206-3378 phone number 0 0 users reported that they have UNsuccessfully reached New Way Moving Services by calling +1 (323) 206-3378 phone number
    West Coast
    More phone numbers
  3. New Way Moving Services emails
  4. New Way Moving Services address
    1400 NE Miami Gardens Drive, Miami, Florida, 33179, United States
  5. New Way Moving Services social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 26, 2026
  7. View all New Way Moving Services contacts
New Way Moving Services Category
New Way Moving Services is ranked 99 among 147 companies in the Moving and Relocation category
#97 Plymouth Van Lines Plymouth Van Lines #98 Bull Moving Bull Moving #99 New Way Moving Services New Way Moving Services #100 Best Choice Moving Best Choice Moving #101 Doree Bonner International Doree Bonner International
New Way Moving Services Alternatives
American Relocation 15 reviews Michael's Moving & Storage 1 review Bull Moving 12 reviews Island Movers 2 reviews OTM Moving & Storage 1 review