Hello I would like to make a complaint about a mis quote, a agent made on her behalf! And the attitude of agent this morning.
The quote given to me was a new house payment for april -2023
This agent was very rude and did talk above me the whole time
Also, I was told to hold off on new april payment till they get decision, also that they would wave the late fee, everything or calls should be in the notes on file for me.
Annette mitchell 4517 kasper st
Corpus christi tx, 78415 tel# [protected]
Country of complaint: United States
Desired outcome: I would like this matter looked into please. I would like to know why I never received a call back like I also want to know why this matter took so long as I was told it would be resolved, soon