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Netgear N300 Routerdefective product and customer service

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I bought a Netgear router that was defective. I called Netgear twice and left them an email. You can not understand the techs. They said to return the router to Staples but Staples will not take it back. Now I'm stuck with a $70 router that doesn't work. I filed complaints with the BBB to no avail. Don't buy Netgear and don't shop at Staples!

Responses

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    sevenstorms Aug 02, 2012

    First of all let me say, that you couldn't pay me $70 to use a Netgear router. I would call it a lesson learned and move on to bigger and better things. Perhaps Cisco Systems.

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