Netflix / DSTV review: Complaint

Good Day, I am writing this not being a happy customer, I have been calling your call center with no luck, Last year my mother upgraded dstv and apparently it come with netflix and showmax, of which she knows nothing about those two. But the gentleman who was doing the installation added netflix, and we only discovered when the invoice come. None of the people in the house knows anything about netflix but we have been billed monthly since last year, and recently there was an upgrade to a premium subscription which is R199. IWE need assistance as this has been dragging for long. My mothers ID Number is [protected] And customer No is: [protected]. This is very urgent

MY NUMBER IS [protected]