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Verified customer This review was posted by a verified customer. Learn more A Safe Bet with PayPal's Protection

So, I was lookin' for some stuff for my crib and I checked out a bunch of different websites. Ended up buyin' somethin' from this one site called But then I saw a charge on my PayPal that I didn't recognize from some other site. Turns out it was fraud! But PayPal had my back and got me a refund. So, props to for not bein' the ones who scammed me, but also props to PayPal for handlin' it like a boss.

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Verified customer This review was posted by a verified customer. Learn more Review: Don't Waste Your Time or Money with This Fake Company

I ain't gonna lie, ain't no good. They be fakin' like they got their own business, but really they just orderin' stuff off Amazon and sendin' it to you. I ordered some stuff from them and it came in different packages from Amazon, and they even sent me the wrong colors and quantities. I tried to reach out to them to fix it, but they ain't respondin' at all. Don't waste your time or money with this fake company.

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Verified customer This review was posted by a verified customer. Learn more Disappointing Quality and Lack of Instructions: Our Review of's Twin Bunk Bed

So, we decided to buy a twin bunk bed from The design of the bed is pretty good, but the quality of the wood we received was terrible! They used the lowest quality wood, then supposedly planed it but no sanding was done like they said it would. I've made a bed from scratch out of big box store lumber and mine puts this bed to shame. For those of you needing instructions, this came with none and there is minimal info on the website. I paid nearly 1k for this bed and expected a much nicer finished wood than received. I will be returning this immediately!

Overall, we are very disappointed with our purchase from The bed looks decent, but the quality of the wood is just unacceptable. We were expecting a much nicer finished wood for the price we paid. Additionally, the lack of instructions and minimal information on the website made it difficult for us to assemble the bed. We had to rely on our own knowledge and experience to put it together.

We hope that will improve the quality of their products and provide better instructions and information for their customers. We will be returning this bed and looking for a better option elsewhere.

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Verified customer This review was posted by a verified customer. Learn more Beware of Potential Shipping Delays: A Review of

This website,, claims to have a wide selection of "in stock" items that can be shipped out within 24 hours of purchase. However, my recent experience with their customer service team revealed that this may not be entirely accurate.

When I reached out to a sales representative through the site's chat feature, I was informed that many of the items listed as "in stock" actually take 5-6 weeks to manufacture before they can be shipped out. On top of that, it could take an additional 1-2 weeks for the item to actually leave the warehouse and make its way to the customer.

I was surprised to hear this, as the site clearly states that they are "open and shipping on time". When I asked the representative to point me to any information on the site that explained this lengthy delay, they were unable to do so.

As a result, I would caution anyone considering making a purchase from to be aware of this potential delay. If you're in a hurry to receive your item, it may be best to look elsewhere.

For example, if you're a college student looking to order a loft bed for your dorm room, you may want to consider other options. Despite the "leave the warehouse in 24 hours" message on the loft bed's detail page, it could take up to 7 weeks for the bed to actually arrive at your doorstep.

Overall, while may have some attractive products, their shipping and delivery times may not be as advertised. It's important to do your research and ask questions before making a purchase to avoid any surprises down the line.

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Verified customer This review was posted by a verified customer. Learn more Disappointing Experience with Flimsy Bed, Late Delivery, and Unhelpful Customer Service

I recently had an experience with that left me feeling disappointed and frustrated. My wife ordered a loft bed for our daughter as a Christmas gift, but we were informed that there would be a wait time. We understood that it wouldn't arrive in time for the holiday, but we were surprised when it arrived two months later than we were told. To make matters worse, the bed didn't come with the stairs, which was a major inconvenience.

My wife assembled the bed herself, and when I went to check on the progress, I was disappointed to find that the bed was flimsy and unstable. We didn't feel comfortable allowing our daughter to sleep in it until we added more support. We had ordered the bed unfinished to save on cost, but we were shocked to find that the stamp from the lumber bundle was still on the 2x4. The top 2x4s were pre-drilled, but they only had two holes at the end of the board, which made it very unstable and caused it to split.

A month later, the stairs finally arrived, but they were the wrong ones. When my wife called to inquire about the mistake, the customer service representative was rude and unhelpful. After getting nowhere with, my wife asked me to assemble the stairs. However, the very first step was to connect the longest board to the existing bed, but the board was too short. When I called customer service for assistance, the representative was unhelpful and asked me to send pictures. I emailed the pictures, but I never heard back from them.

Overall, I would not recommend They are quick to take your money and sell you something, but they are slow to deliver your merchandise and unresponsive when there is a problem. The quality of their products is also questionable, as the bed we received was flimsy and unstable. Save yourself the hassle and shop elsewhere.

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Verified customer This review was posted by a verified customer. Learn more Review: Poor Quality, Inept Manufacturing, and Hapless Customer Service Experience

My experience with was not good at all. I was searching for a twin XL bunk bed and found custom-made units that looked good. However, I would advise anyone to avoid these made-from-lumber products. They are clunky and rarely meet your expectations. The reason builder-grade lumber is used is that it is cheaper than using furniture-grade wood like poplar, maple, walnut, or even finish-grade plywood. This isn't necessarily a bad thing if all of the pieces are run through a planer to achieve any semblance of an edge or finish. Unfortunately, this place didn't do that.

The bed arrived with significant damage, including deep gouges, scrapes, impact marks, chunks of wood missing, punctures, and dents. This was not the fault of UPS, as they wrapped the bed in a single layer of cardboard with all of the wood pieces completely loose. The only thing holding them in place was the flimsy box. There should have been high-density cardboard angle pieces used throughout and several layers of cardboard used to provide adequate protection, especially when the main box weighed well over 100lbs and was travelling via UPS ground.

Upon inspecting the unit, I discovered that the fit and finish was also very low-quality and low-grade. The "walnut" finish had the appearance of a spray tan, and walnut should be very dark brown. All of the pieces did not look like they had gone through a planer, and I don't think anything was even sanded.

There was no way to ascertain where my order was in the production queue via the website. I had to contact the Help Desk via Live Chat, who then contacted the warehouse. I know this is a job shop, but any production facility knows how long it takes to manufacture the products it sells, regardless of options, finishes, etc.

Lastly, after contacting NHS about returning the bunk bed, they had the audacity to demand that I repack the bed better than they did so it would not arrive with even more damage. Seriously?!? Each encounter reinforced my opinion that this is not a company to do business with. Poor quality, antiquated internet presence, hapless customer service experience, and inept manufacturing/shipping personnel.

The only upside to dealing with them is knowing that I won't ever have to again. I would not recommend this place to anyone - ever.

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Our conclusion: ComplaintsBoard highly recommends for their strong reputation and reliability. However, it's still wise to weigh the pros and cons and research thoroughly, even if seems completely reliable. has registered the domain name for for more than one year, which may indicate stability and longevity. has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats. you are considering visiting, which is associated with, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction. appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.

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Screenshot is a leading online retailer that specializes in providing high-quality home decor and furniture products to customers across the United States. With a vast selection of products ranging from furniture, lighting, bedding, rugs, and home decor, has become a one-stop-shop for homeowners looking to enhance the aesthetic appeal of their homes.

The website is designed to provide customers with an easy and convenient shopping experience. The user-friendly interface allows customers to browse through the extensive collection of products with ease and make purchases with just a few clicks. The website is also optimized for mobile devices, making it accessible to customers on the go. prides itself on offering products of the highest quality. The company sources its products from some of the most reputable manufacturers in the industry, ensuring that customers receive products that are durable, functional, and aesthetically pleasing. The products are also available at competitive prices, making them accessible to customers with varying budgets.

The company's commitment to customer satisfaction is evident in its excellent customer service. The customer service team is available to assist customers with any queries or concerns they may have, and they strive to provide prompt and efficient service. The website also features a comprehensive FAQ section that provides answers to some of the most commonly asked questions. has established itself as a reliable and trustworthy online retailer, with a proven track record of delivering quality products and exceptional customer service. With its vast selection of products, competitive prices, and commitment to customer satisfaction, is the go-to destination for homeowners looking to enhance the aesthetic appeal of their homes.
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