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3.0 2 Reviews

National Vehicle Protection Services Complaints Summary

1 Resolved
1 Unresolved
Our verdict: While National Vehicle Protection Services has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
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National Vehicle Protection Services reviews & complaints 2

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ComplaintsBoard
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5:17 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

National Vehicle Protection Services False notification of a lapse in vehicle warranty

In the mail I received an official notification that my 2013 Toyota Camry warranty had expired. Because my car is only 2.5 months old with less than 2, 600 miles, I questioned this official notification card's validity. After doing an internet search and contacting the Toyota dealership where I purchased my new car, I called the toll free number on the card. I spoke with two separate representatives of this company. Both representatives stated, my factory warranty would soon expire, which was a total lie. They then tried to pressure me into purchasing an expensive extended warranty, claiming the warranty would be honored at all Toyota Dealerships. Again, another lie. This company is truly fraudulent and deceptive.

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ComplaintsBoard
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6:08 am EST

National Vehicle Protection Services This was a scam.

Received a mailed letter with all kinds of official looking verbiage like it was a recall notice. Company is called National Vehicle Protection. These people were very pushy and refused to answer my questions. They are not affiliated with your dealership or car company. While I had these people on the phone, I called my dealership on the other line and the dealership told me this was a scam.

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Fooled person
, US
Jul 30, 2020 9:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I was called recently and was told my warranty on my vehicle was expired. The representative assured me this would be honored at all KIA'S service departments and they were representing KIA. I asked him several times about if the were actually with KIA and every time he assured me it was. I can't believe I fell for it because I later called my KIA dealership and was told these are mostly scams.

Is National Vehicle Protection Services legit?

Our verdict: National Vehicle Protection Services has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores National Vehicle Protection Services's position as a benchmark of trust and quality within its industry. Users and clients of National Vehicle Protection Services can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

National Vehicle Protection Services earns 100% level of Trustworthiness

Perfect Trust Endorsement: National Vehicle Protection Services achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

A long registered date for nationalvehicleprotection.com can be seen as a positive aspect for National Vehicle Protection Services as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of National Vehicle Protection Services's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Nationalvehicleprotection.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Nationalvehicleprotection.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Several positive reviews for National Vehicle Protection Services have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

Nationalvehicleprotection.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from National Vehicle Protection Services.

However ComplaintsBoard has detected that:

  • Nationalvehicleprotection.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The nationalvehicleprotection.com may offer a niche product or service that is only of interest to a smaller audience.
  • National Vehicle Protection Services protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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Recent comments about National Vehicle Protection Services company

This was a scam.
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I was called recently and was told my warranty on my vehicle wa...

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