National Bank Of Canada [NBC] review: Service (Robert Rousseau. manager)

Went the other day to pay - credit line

3 cashier booth
2 for business clientele (no signs indicating)
1 for private banking

2 persons and manager walking around with ipads.

Waited in line with 7 other persons 15 20 mins.

Gave up waiting and saw manager Robert Rousseau.

Explained how long I had waited, was told that is the way they function.

Asked if he could process this simple transaction. Answer no.

Dealing with other banks the manager has always helped their customers.

This branch has a people problem. Will not to recommend this branch and will think about switching bank.

Nation bank - you have a major problem here!