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National Auto Warranty Service

National Auto Warranty Service review: Phone calls 169

M
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12:49 pm EDT
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I've gotten a couple dozen phone calls from this company, trying to sell me an extended warranty on a 10 year old vehicle. I've used their "press 2 to be removed" system, and they call back. I've talked to their agent and asked to be removed from their calling system, and was told I would be...and they called back. I've talked to their agents several more times, asked to be removed each time, been told I would be each time, yet still they keep calling back. Most recent was 10 minutes ago.

I have no relationship with this company, but I'm about to send them a registered letter telling them that if they call me again I will bill them for my time and the use of my phone equipment for their marketing calls, and that their agreement to my terms will be signaled by their next call to my phone number. Failure to pay will result in a suit for collection in Maryland. I'd prefer that they just stop calling me...

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ajpearl
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Jul 08, 2008 9:18 am EDT

I am so sick and tired of these unsolicited and unwanted calls about extending my auto warranty. No matter how many times I've pushed "2" to be removed, the calls keep coming, over and over and over again. Sometimes I've pushed "1" to speak to an operator, at which time I 've told the operator that before I would discuss anything about my vehicle, I want to know more about the company that wants me to spend my money with them, to make sure I'm dealing with a reputable company. At that time, they would just tell me the company name is National Auto Warranty Services. As soon as I pressed the operator for more information, they would hang up on me. This has happened repeatedly. Then, a few hours later, I'd get another call showing a phoney caller ID name and number, but with the same message, that this was my second and last call about my expiring warranty. This is an invasion of my privacy and I find it reprehensible, but I don't know how to stop it. There ought to be a law requiring an actual caller ID number that you can call back. This is fraud and there must be something illegal about what they're doing. I can't believe anyone would be stupid enough to give these people a credit card number or any other personal information. Does anybody have any idea how to stop this? Help...

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kanye
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Jul 02, 2008 1:37 pm EDT

Thank you T The Skiptracer...

These people have called me numerous times in the past few months. They always say this is the "2nd and final notice" about my car's warranty. They have no idea what kind of car I drive.

Today I told the guy I had a 1985 560 SL (Mercedes) that I would love to extend the warranty on. He didn't want to mess with it and asked if I had another car I would like to extend the warranty on.

They annoyed me too much so I did a lot of web searching and found out they have lawsuits pending in Missouri and found the number you listed. So I called them and wasted their time (lame, I know, but I had nothing better to do today). I got a couple of quote - including one on the non-existent 1985 560 SL and then started prying about references. She gave me a website: http://oneautowarranty.com but she couldn't explain why that website didn't say National Auto Warranty Services anywhere on it. She said they were a broker for numerous companies. I then asked her if I could get any "testimonials" or any recommendations from satisfied customers. She said she was sure with as much business as they do, she's sure there are some people who aren't happy. I told her I understood and asked if she knew about any lawsuits. She said she was unaware of any, but was sure that with a company their size there were bound to be unhappy customers.

Then I just let her have it and she asked why I had wasted her time and hung up.

I have no sympathy for people who knowingly work for crooks. They are no better IMO. They should all be brought up on charges.

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Beware!!!!
Marblehead, US
Jul 02, 2008 12:56 pm EDT

These guys are clearly committing a crime. I've been receiving calls to my cell phone from them several times a day for the past couple of months. They use a fictitious number for caller id. They have given me fictitious call back numbers and web addresses which I have pointed out to them while they were on the phone with me weren't accurate.

I've complained to the FTC a number of times, but the calls continue.

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Tx_T
yeah right, US
Jul 01, 2008 10:39 am EDT

National Auto Warranty Services
100 Mall Parkway
Wentzville, MO 63385

Ph:[protected]

They have several suits against them already. You might have better success suing the government officials who continue to allow them to stay in business.

They called me using a false name and number on my caller id, probably used skiptracey to change their id.

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George
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Jul 01, 2008 7:09 am EDT

WE are basically getting the same treatment as the other companies above. We are getting from 2 to 5 calls a day from these people and have asked more than 5 times to be taken off the call list and they keep calling and calling all the time. If there is a feasible way to sue these people, I will gladly join the process. How can we get this to stop?

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ironeric
San Antonio, US
Jun 19, 2008 1:54 pm EDT

This is obviously a phishing scheme. I can't find their website, corporate office, or any other information on this organization. It's just the newest way to steal identity or gain il gotten credit card numbers. They've been calling me repeatedly, and each time I ask to be removed from the list. This time I asked for corporate address, contact, anything and all she provided back was "we're all over the nation."

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Dave
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Jun 17, 2008 3:11 pm EDT

If I can figure out a way of suing these guys or getting them in deep trouble, I will. I have had DOZENS of calls from them, all on my work cell number.

I cannot figure out how to get rid of them

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anthony rose
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Jun 16, 2008 9:04 am EDT

these people are jerks, i got a call, the 25th one in 4 weeks from these idiots...i told them to stop calling me...can we sue them? this is turning into harrasement

thanks,

anthony