Ordered and paid a LoraWan gateway on October 10, 2019. The order was immediately confirmed for €820.00 (EUR).
We tried to get a delivery date estimation. We kept receiving excuses for delays after delays. Eventually, the supplier could not give any estimates anymore.
We had no choice but to cancel the order in December 2019 and to request reimbursement. They agreed.
Despite many reminders, we have still not received our money back.
It is now August 28, 2021. Still nothing. They eventually stopped replying.
Desired outcome: Get our money back