Menu
Naked.com Customer Service Phone, Email, Contacts

Naked.com
reviews and complaints

naked.com
naked.com

Learn how the rating is calculated

3.3 6 Reviews
Verified
The authenticity of the customer service contact information for Naked.com has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Naked.com reviews 1

ComplaintsBoard
E
12:00 am EDT

Naked.com Mixed Experience at Naked

My experience with Naked was mixed. While the products are of good quality and the website is easy to navigate, I found the customer service lacking. There were delays in shipping, and the response time to queries was slow. However, once received, the items were as described and met my expectations.

Read full review of Naked.com
Hide full review
  1. Pros
    1. Diverse Model Roster
    2. High-Quality Streaming
    3. Interactive Features
    4. Varied Content Genres
    5. Robust Privacy Policies
  1. Cons
    1. Limited Model Diversity: Fewer niche categories.
    2. High Competition: Models overshadowed by top performers.
    3. No Free Public Shows: Less content without payment.
    4. Platform Saturation: Harder for new models to stand out.

Naked.com complaints 5

ComplaintsBoard
S
3:10 pm EDT

Naked.com private chat

A member took me private for over 2 hours, I was so happy that we enjoyed ourselves and that I was gonna get some money even though this site takes 50%. When we finally got done with the session the website did not credit my account.

When I spoke to a [censored] named Lionel in support he started calling me a liar and was making it seem like I was making it all up.

This site clearly lies about monitoring private chats. They do not monitor them and do not even keep record that you had one.

Read full review of Naked.com
Hide full review
ComplaintsBoard
N
10:26 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Naked.com no payouts!! liars!!

I have been working on naked.com for 3 weeks now, and as they told me that they suppose to oay me every friday, but now it is third friday passed, and still nothing! They owe me about 250$ and all they say is, tommorrow, today, tomortow... Etc.. What a bull*t! Not fair at all! What can I do? I live in ukraine, and from here I can do nothing! Maybe anyone can help with advice? How to make them pay? I know ita not big money, but for a single mom like me its really big!

Read full review of Naked.com
Resolved

Ok well, im taking my words back, as they paid me, just a bit late.. But i am happy.. Will keep working with them! Think i should gave them chance before complaining.

Hide full review
ComplaintsBoard
L
3:06 pm EST

Naked.com watch out for this site

Watch out for this site! They seem good at first, until the charges start flooding your credit card! I didn't pay for any 'credit' on their website, yet my credit card has been charged for over £90 ($140)! Their customer support is horrendous. You get an automated reply, then a stock reply asking you to telephone them (despite several times telling them I am not paying for an international phone call to try and correct their mistake). They have no interest in helping their customers (their attitude ranges from boredom and unsympathetic to downright rude and aggressive).

I am now trying to chase my bank up to start fraud proceedings, after Naked.com essentially told me they won't help me unless I telephone them and they don't care if it is their mistake.

Read full review of Naked.com and 6 comments
Hide full review
6 comments
Add a comment
T
T
TestNameDoNotUse
San Luis Obispo, US
Mar 14, 2014 7:42 am EDT

CamModelDuJor... Thank you for clearing up whether or not I would support this site. If they don't provide earned wages up to and including termination time, I will not pay.

C
C
CamModelDuJor
Las Vegas, US
Aug 19, 2011 7:39 pm EDT

rockchickmartinez... you violated the performer contract which CLEARLY states that all monies owed become property of injectedmedia if you violate any of their terms. Your signature is ON THAT AGREEMENT therefore you are owed ZILCH. And for the record, GIVING AWAY YOUR PERSONAL INFORMATION TO CLIENTS IS FORBIDDEN. Not only is it a conflict of interest for the site, it is DANGEROUS and you could get yourself killed that way. Also, your 2257 agreement is simply a federally mandated age verification tool, there is nothing on that agreement that would help you in a lawsuit. Get a d*mn clue before SLANDERING a reputable company.

T
T
THE HEAT
Florida City, US
May 28, 2011 1:16 am EDT

CANDI CANE, i DON'T GIVE A ### WHAT U SAY B/C U CAN'T HOLD OUR MONEY LIKE THAT ANYWAYS... I WILL BE TEAMING UP WITH ROCKCHICK AND OTHER MODELS THAT I KNOW THAT THIS COMPANY: NAKED.COM HAS RIPPED OFF!

C
C
CandiCane
Miami Beach, US
May 14, 2011 6:11 pm EDT

I heard that rockchickmartinez was fired for fraud. She was giving out information that was not allowed to be given out. It is clearly stated in the rules and the contract says if the rules are broken pay will be withheld.

R
R
rockchickmartinez
, US
May 09, 2011 8:29 pm EDT

let's gather together and file a complaint, if we wont receive our money.
You have my support and i ve already talk to a lawyer who is now studying my 2257 performer agreement.
Email me to join this trial.

R
R
rockchickmartinez
, US
May 09, 2011 8:27 pm EDT

Hello

I ve been working on Naked.com as a freelancer for about 3 months now.
I ve always received my payments on time, every schedualed Friday.
All went fine till last week.

I ve been trying to get answers from them about what happened to my account(which was suddenly blocked without any reasons or explanations) and off course all i really want is to get my final work-money for the last 2 weeks, about $ 2, 000.
I will paste it here all their emails and "no explanations-emails" so that if anyone passed th. same bad experience can email me and tell me what is to be done in this case.
It's true they didnt mention they would not pay me, but they avoid answering my emails so it is pretty obvious what are their intentions(to keep my 2 weeks money)
Again if anyone passed the same bad experience with Naked.com and didnt got payed, let's find together a solution, maybe to go to a lawyer and file a complain.If you read their agreement carefully it is not stipulated "no hold-back payments"
And maybe since there will be more of us, the police will take the proper actions and maybe the authorities.

Here is their only email(since then -nothing, no email.no anything)

Re: Naked.com Newsletter
...
From:
Colleen W
...
View Contact
To: Rockchick Martinez

All I've been told is your account has been closed.

Colleen Bennet
[protected]
Replying via T-Mobile android

Re: Naked.com Newsletter
...
From:
Rockchick Martinez
...
Add to Contacts
To: Colleen W

Let me get this straight:1) my account has been closed " without any reasons or proofs".
2) the performer agreement says no hold payments whatsoever.
3)My photos and videos are still visible even if my account has been closed.
4)I havent been payed for the past 2weeks without any reasons.
5)Everybody complains on this forum about your company, so I will do that too untill this will be solved.

http://www.adult-webcam-faq.com/forum/viewtopic.php?t=3078&highlight=naked

You just cannot mocked of somebody "without any reason and proofs" and I wont be the "easy-going" type untill this will be solved.

I saw other topics, similar to mine..In case all of this will be solved(ill get my 2 weeks-work money and proofs why they treat me like that) I will apologize and erase this topic.

Meanwhile keep away everybody from this company and please reply to me, so we can gather together and sue them using the agreement 2257 we have signed.

Is Naked.com legit?

Our verdict: Naked.com has achieved a rare feat of perfection in legitimacy, as per the rigorous analysis conducted by Complaints Board. This achievement underscores Naked.com's position as a benchmark of trust and quality within its industry. Users and clients of Naked.com can engage with its offerings, confident in the knowledge that they are dealing with a top-tier, fully legitimized company.

Naked.com earns 100% level of Trustworthiness

Perfect Trust Endorsement: Naked.com achives 100% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Naked.com. The company provides a physical address, 4 phone numbers, and email, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Naked.com has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Naked.com has registered the domain name for naked.com for more than one year, which may indicate stability and longevity.

Naked.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Naked.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Naked.com you are considering visiting, which is associated with Naked.com, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Naked.com website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

Adult content may be available on naked.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

Naked.com regularly updates its policies to reflect changes in laws, regulations. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. This helps customers understand what they are agreeing to and what to expect from Naked.com.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Naked.com. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
M
7:54 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was a chat host for naked.com, and after several issues with late payments, the company has virtually cut off communication and has not paid me the remaining 300.00 they owe me. I have called every 800 number given, i've emailed payroll, and my original recruiter bennet harrington, all to no avail. It seems they go m.I. A. When there is an issue. I've...

Read full review of Naked.com and 15 comments
ComplaintsBoard
M
5:58 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Naked.com unauthorized billing

I purchased credit for livecams and it signed me up for another service that cost an additional $15. I tried to contact them to get the money refunded and nobody would respond to me. First, they said to call their phone number. I called and was on hold for 15 minutes. I called again and it was 20 minutes. They avoid anyone that has a problem. They also pay their girls 20% of what they charge. Girls get $1 per minute, site gets $4 per minute. It's sex slavery.

Read full review of Naked.com and 10 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
10 comments
Add a comment
G
G
gameracerzx
, US
Apr 21, 2019 8:49 pm EDT

i got this code for no reason Reference error code XHV7([protected]). been using if for year or more, all of sudden out of the blue fraud

View 0 more photos
G
G
gameracerzx
, US
Apr 12, 2019 10:17 am EDT

Reference error code XHV7([protected]). got this code out of the blue, now its a waite and senerio

T
T
TheivesindaTemple
, US
Oct 15, 2018 1:45 pm EDT

Don't know who this company is but they are most likely scammers. My bank notified me they tried to make several charges for different amounts including one for $159.99 on my account. They may be phising information on PayPal because yesterday I got a notice from Paypal to update information which should have been a red flag because I barely use PayPal account. I had to cancel my card so that no more fraudulent charges are taken from my account.

V
V
Vitali123
, US
Mar 26, 2018 6:24 pm EDT

A fresh update on the subject-fraud charges by Naked.com
14 fraud operations! $399. was charged by this, so-called, company though I have never had or opened any accounts with them. I have never lost my card, it was with me all the time.
US Bank will return the amount

B
B
bradjp
Boulder, US
Apr 19, 2012 1:02 pm EDT

Someone managed to hack my account and use up all my credits. They knew there was a problem because there was an error and a login code malfunction when I tried. I just called for the fourth time and finally I guess the third time they actually put my file in for a fraud check even though that is what I wanted from the first day I called and why didn't they do it before hand, they knew something was up. It's been more than a few days since they said they would get back to me and this fourth call they actually acknowledged that my account is being checked for fraud, but my account is still to be looked at and I have to wait a few more days again. It has been weeks and I probably won't even be reimbursed for all of this. I kind of think they just took my money and are trying to get off on it being a hack.

P
P
piotr213
, RO
May 18, 2010 5:15 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Three videochat studios from Romania scammed too by naked.com. They didn't receive payments and the official answer it was something like "[censor] off". The internet is full with complaints about this piece of ****.

T
T
thecantankerousv
hollnu, US
Apr 03, 2010 11:19 pm EDT

They give the models the run around when it comes to money too... I've been trying to find out where my check is but all they keep telling me is that i'm not in payroll.. If I'm not in payroll how did I give shows and earn time? that is what I would like to know?

J
J
Jaysonn8
jfalk, US
Apr 14, 2009 11:51 pm EDT

update on the last comment... They did refund my money when they closed my account it just took a couple of days.

J
J
Jaysonn8
jfalk, US
Apr 13, 2009 11:00 pm EDT

They did the exact same thing to me. I didn't have as much money as you. Thankfully, I used a gift card to make the transactions instead of a real credit card. How can we report them?

I
I
IchikoBleach
California City, US
Feb 26, 2009 11:51 am EST

Yes! I register for this website they charged my money for $159 then suddenly they put me in fraud list
so I can't login to website to use what I pay, then they said my account can't reactivate since it went to fraud list
that's kind of bull ###...and no one want to take care of my problem they just said I have to talk to fraud department mon-fri 7-5pm est but when I call they said fraud department don't have a phone they can't talk with me...
this website customer services is very lame

About Naked.com

Naked.com is an adult entertainment platform offering live webcam services. Users can interact with performers through video streams. The site features a variety of categories and provides options for private shows. Age verification is required to access the content.

Naked.com Customer Reviews Overview

Naked.com is an adult entertainment platform that offers live webcam performances by models, typically featuring nudity and sexual activity. The service provides a variety of categories and options for users to choose from, including different types of models and shows. Users can interact with performers through chat and can purchase tokens to tip models or pay for private shows. The website is intended for a mature audience, with an age restriction in place for both viewers and performers.
How to file a complaint about Naked.com?

Here is a comprehensive guide on how to file a complaint against Naked.com on ComplaintsBoard.com:

1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If not, create a new account on the platform.

2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the Title:
- Summarize the main issue you have with Naked.com in the 'Complaint Title' section. Be concise but clear about the problem.

4. Detailing the Experience:
- Provide detailed information about your experience with Naked.com. Mention key areas of concern, any transactions you had with the company, the nature of the issue, steps taken to resolve it, and the personal impact of the problem.

5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these attachments.

6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Naked.com.

7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included to effectively convey your concerns.

8. Submission Process:
- Click the 'Submit' button to submit your complaint to ComplaintsBoard.com for review and posting.

9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com. Stay engaged with any follow-up communication regarding your complaint.

Follow these steps carefully to ensure your complaint against Naked.com is effectively communicated on ComplaintsBoard.com.

Overview of Naked.com complaint handling

Naked.com reviews first appeared on Complaints Board on Feb 12, 2009. The latest review Mixed Experience at Naked was posted on Apr 2, 2024. The latest complaint no payouts!! liars!! was resolved on Oct 09, 2015. Naked.com has an average consumer rating of 3 stars from 6 reviews. Naked.com has resolved 3 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Naked.com contacts

  2. Naked.com phone numbers
    +1 (866) 633-9936
    +1 (866) 633-9936
    Click up if you have successfully reached Naked.com by calling +1 (866) 633-9936 phone number 0 0 users reported that they have successfully reached Naked.com by calling +1 (866) 633-9936 phone number Click up if you have UNsuccessfully reached Naked.com by calling +1 (866) 633-9936 phone number 0 0 users reported that they have UNsuccessfully reached Naked.com by calling +1 (866) 633-9936 phone number
    US only
    +1 (661) 705-8484
    +1 (661) 705-8484
    Click up if you have successfully reached Naked.com by calling +1 (661) 705-8484 phone number 0 0 users reported that they have successfully reached Naked.com by calling +1 (661) 705-8484 phone number Click up if you have UNsuccessfully reached Naked.com by calling +1 (661) 705-8484 phone number 0 0 users reported that they have UNsuccessfully reached Naked.com by calling +1 (661) 705-8484 phone number
    International
    +1 (800) 685-9236
    +1 (800) 685-9236
    Click up if you have successfully reached Naked.com by calling +1 (800) 685-9236 phone number 0 0 users reported that they have successfully reached Naked.com by calling +1 (800) 685-9236 phone number Click up if you have UNsuccessfully reached Naked.com by calling +1 (800) 685-9236 phone number 0 0 users reported that they have UNsuccessfully reached Naked.com by calling +1 (800) 685-9236 phone number
    +1 (818) 880-9021
    +1 (818) 880-9021
    Click up if you have successfully reached Naked.com by calling +1 (818) 880-9021 phone number 0 0 users reported that they have successfully reached Naked.com by calling +1 (818) 880-9021 phone number Click up if you have UNsuccessfully reached Naked.com by calling +1 (818) 880-9021 phone number 0 0 users reported that they have UNsuccessfully reached Naked.com by calling +1 (818) 880-9021 phone number
    More phone numbers
  3. Naked.com emails
  4. Naked.com headquarters
    12378 SW 82 Ave, Miami, Florida, 33166, United States
  5. Naked.com social media
Naked.com Category
Naked.com is related to the Talent Agencies category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.

Is ComplaintsBoard.com associated with Naked.com?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Naked.com Customer Service. Initial Naked.com complaints should be directed to their team directly. You can find contact details for Naked.com above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.