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MVQ*VALMAX review: Fradulent Business Practices 43

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10:43 am EDT
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In November of 2008 I paid Intelius for a locate report on my granddaughter. As I can best recall a pop-up came up and asked if I wanted to take a survey for a $10 rebate. I started to and realized that it was a "come on" and closed down the window. Unfortunately when I entered the information for Intelius I failed to see the signup for Value Max which I understand is in very small light grey letters. As a result Value Max started charging me $19.95 per month for their "wonderful discount card".The thing that stands out in my mind is that I never received an email from their company "welcoming me", or anything my regular mail sending me a membership card or showing me any listings. In other words, they fully intended to slip in under the radar. Granted, I should have caught it right away but didn't. This past month (July billing) on my credit card I noticed it and immediately canceled my Membership. After all this I ran Intelius on the internet and found out that the company was based on lies and deceit. Their currant CEO, Naveen K. Jain, having been run out of his former company for bad business practices. I called my credit card company and they dd a three way call with me and Value Max. VM assured me my membership was canceled and I would get a refund for my current month. When I asked Value Max where the company was located they told me Connecticut but couldn't give me the name of the city. Their customer complaint address is in Des Plaines, IL. Gee, does that sound suspicious to anyone? Guess I'm lucky I finally got out of this mess with only costing me $170.00. You would think being a Senior citizen I would have learned all the hard lessons I could. Oh no, it seems the Internet has opened up a whole new vista.

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Vibert
Arnold, US
Aug 10, 2009 8:10 am EDT

The same thing happened to me. I did a search through Intelius. My next bank statement reflected a charge of $4.95 which I was aware of. However, another charge of $24.95, referencing MVQVALMAX appeared. I just called this morning and spoke to a representative by the name of Donas. I told her that we could make this easy or I could pursue it with my cc company and write a letter to the BBB, Attorney General, CT Chamber of Commerce, etc. She said "that's enough!"...I will cancel your membership and refund the $24.95. FRAUD with a capital F. Beware!

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chickenterri
Sauk Rapids, US
Jul 26, 2009 1:32 pm EDT

cancel my membership, too. terri lee bjornoos

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RJ in Nevada
Zephyr Cove, US
Jul 22, 2009 1:50 am EDT

Fraud Fraud Fraud:
The previous poster is correct!
I was also duped by ValMax. I don't recall ever signing up for this "servcie" yet there is is on my VISA bill today (7/21/2009). It says MVQ*VALMAX. The charge is for $24.95. They list a number as [protected] and State as CT.
I complained to CitiCards, whose agent promptly got a VALMAX rep based in IL on the phone. In a 3 way call with CitiCards and I, the valmax rep agreed to credit my credit card the $24.95 and cancel my "membership". Luckily, I caught this charge my first month of getting billed. The Valmax rep said i "agreed" to their program when i used Intellius, apparently accepted some "terms", and then failed to cance some "trial period" within 7 days. Total scam. RJ
in Nevada