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Mr. Price

Mr. Price review: Customer service

L
Author of the review
8:41 am EDT
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This review was chosen algorithmically as the most valued customer feedback.

Account was opened 26 July 2022, arrangement for payment was the first of each month amount of R800 with first payment on 1 August.

First payment I paid R30000 towards my account, second payment due 1 September nut I paid on 30 August R1000. Then I saw on my credit record MR Price has listed as non payment and in arrears.

One order I received was totally wrong I've been waiting for their courier to collect the item for more than 4 weeks now, no refund nothing.

2 of my orders I received with items missing, not notifying me and also not willing to refund me for the items I have not received. Checked this morning after I had credit on my account, I am now in minus on my account. Serivce fee are being charged almost every day the Red cap foundation twice a month.

This is the worst service I have ever came across.

If I can suggest then I would tell people NOT TO OPEN A MR PRICE ACCOUNT!

Desired outcome: I want my credit score restored and my refund paid. Until this has not been done, I will NOT pay another dime towards my account.

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