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Moshi Monsters Customer Service


Mind Candy Ltd

4th Floor Bonhill Building, 15 Bonhill Street
United Kingdom - EC2A4DN

Customer Support Phone Numbers


Moshi Monsters Complaints & Reviews

Moshi Monsters / Fraudulent charges!

Dane on Feb 14, 2017

My 10 year old son said he wanted to play this MoshiMonsters game because it was very popular and all his class was playing it. I thought that it was just a game and that it wont do any harm if I'll make an account for my son. There was nowhere said anything about any fees! My son... / Unethical marketing practices

Kathleen Heller on Jul 31, 2012

My 9 year old is in tears because Moshimonster has made her feel "unimportant and excluded" on their free website. In order to fix this, they require I buy a membership to allow my child into special areas that allow her to achieve special goals. It is revolting to me that any marketing... / Account security and customer service

hemmi on Sep 26, 2011

Complaining about security and customer service. I bought memberships for both my children and one got compromised. Someone changed the password and somehow the email address. My daughter, like most children is pretty loose with keeping her password safe so when I email to try and rectify... / Stay away from these crooks

Crruly on Jan 5, 2011

Moshi Monsters warning, yesterday my 9 year old daughter accessed her room on the MM site to find it had been "hacked" the person had taken all her things and sold them and bought letters and arranged them on the wall of the room to spell the most sick and abusive language you can imagine...