Mobicelpromotion complaint

D Jan 01, 2020

Hi I will like to complain on Monday I was at the Durban beach blue lagoon some staff members were giving caps an umbrellas to people that was at the beach an I'm really upset because the guys that was promoting gave only black people caps an umbrellas I'm an Indian thay walked past me an gave the caps to abut 3 black family's next to my family it's upsets me Because my son went for a cap that guy that was giving the cap looked at him an walked past the child an gave it to a black child it's unexpetebl will u please find out who did the promo need to be fear an not see faces thanks for ur time

  • Mobicel Customer Care's Response · Jan 02, 2020

    Hi Deepak

    Thank you for bringing this to our attention, kindly accept our sincere apology for what you have experienced. I escalated this issue to our marketing team manager who promised to contact you when they are in the area on their next competition so that you can receive something from us.
    Her email address is [protected] if you need more clarity on this.


  • Mobicel Customer Care's Response · Jan 02, 2020

    Hi Deepak

    Please note that marketing manager just conformed now that they will be in your area tomorrow.


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